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This new system is not working for me. Give me my old platform back. Settings to classic this is not my old format.

This new system is not working for me. Give me my old platform back. Settings to classic this is not my old format. It appears you really don't want feedback... this is not a new idea. I would like my old format...before it was just a scroll down to view older mail , now I need to select pages?? This not an improvement..thank you

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Tom Russo shared this idea  ·   ·  Report…  ·  Admin →
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  • TIBOR BODOLAI commented  ·   ·  Report

    I hate this new AOL. Give me back the old one at once. And never ever switch back the new one!!!!!!!!!!

  • americhemsupply commented  ·   ·  Report

    I am getting so sick of these changes to the AOL screen....
    I don't need any changes, and for me, I am self-employed, and I do not have any time to start reviewing a new screen, colors, boxes, etc.
    I am dealing with minutes in my busy day.
    I do not want to be rude, BUT, STOP UPDATING THE VISUAL ASPECT !
    Thank you
    Jim Branigam

  • RITCHIE REID commented  ·   ·  Report

    The new system is terrible. Hopeless for managing mail and reading new emails. Please re-instate the system you just dumped!!

    I have avoided gmail in the main but it looks like it will be my preferred option soon. Sad.

  • MARGARET ARCURE commented  ·   ·  Report

    I am so frustrated that I am almost in tears. You have totally ruined my aol experience.
    I have been with aol since 1997. Please let me go back to the old email system. IF IT
    AIN'T BROKE, DON'T FIX IT!!!

  • Paul Nevski commented  ·   ·  Report

    Give US the option to view how we want it. Changing the layout has confused lots of friends. If it "ain't broke", don't fix it!

  • MARILYN DESROSIERS commented  ·   ·  Report

    This is a terrible format Why would you change something that worked without giving me the option of opting out.

  • Terry Wissink commented  ·   ·  Report

    I want my old format back. I've had it for 25 years.
    I've had plenty of options to switch, and some question why I'm still with AOL.
    It worked for me.
    Won't stay if I can't get my classic format back.
    This one is annoying, and going through account settings to switch it back doesn't work.

    This sucks.

  • JOHN CYR commented  ·   ·  Report

    Absolutely hate this new format, will definitely think about changing to gmail if not offered choice of going back to previous format

  • BOB GANT commented  ·   ·  Report

    Awful. Makes no sense. Why are you chasing away your users? I have no choice but to go elsewhere.

  • D Punjabi commented  ·   ·  Report

    The new system is horrible. Please change it back to the old format ASAP!

  • Frank Pilholski commented  ·   ·  Report

    I agree 110% with Tom's comments! I have 2 AOL email accts. One keeps automatically updating to AOL's latest (& definitely NOT the greatest) format. In fact, I find it incredibly frustrating & almost next to impossible to use. How can I get back to my good old user-friendly AOL email format?? Thank God my other AOL email hasn't been "improved"!!

  • Jerry HOOVER commented  ·   ·  Report

    I totally agree with Tom's comments. To have to select pages versus scrolling down is absurdly unfriendly and impractical

  • SUSANA FALCONI commented  ·   ·  Report

    I want my old platform back with no changes at all!!!!!!!!!!!!

  • John Mccarthy commented  ·   ·  Report

    I hate this new aol format!!!
    This is a major step back.
    How can I return to original aol mail????

    ASAP!!!!

  • Fiona S commented  ·   ·  Report

    This is awful. I want the AOL mail format I am used to.

  • nancee207 commented  ·   ·  Report

    What an awful change! Please bring back the way it was. This is horrendous to use. Shocking AOL!! You should be listening to your users, not just enforcing a change which is so poor.

  • Jeffrey Dreisin commented  ·   ·  Report

    Oh yeah, I forgot. My email is libraryguy54@aol.com. And you don't have to keep gathering information. You only need to know one person who's dissatisfied and fix it for them. Just do that for each of us and you won't have to gather any information. If there's any other information you need in order to repair the damage, please email me. But I promise, if you put it back you won't need to contact me and I'll leave you alone.

  • Debbie Patterson commented  ·   ·  Report

    The old format worked beautifully. This new one, not so much. I thought switching back to basic would reset it to the old format. It's still the new format with fewer selections. If I liked the Yahoo format, I'd use my Yahoo e-mail, but I don't (like it or use it). The old truism "If it ain't broke, don't fix it!" is very appropriate here.

  • Jeffrey Dreisin commented  ·   ·  Report

    Just leave the formatting alone. Ask first if you like but the answer will be "No". I don't come in your house and move the furniture around. Now can I have the original format back in my email please?

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