Skip to content

How can we improve AOL Mail?

← AOL Mail Nodin

Change it back to the old format

I do not like this new format and would like to have my old email settings back. This was not a good idea for AOL to change on us even though we didn't ask for the change.

3rd ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

KATHRYN PARISH shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • River City Players commented  ·   ·  Report

    30 years I've been using AOL and for 30 years, I have steered away from other options because you gave me an inbox that ONLY showed new mails and also gave me the ability to search for a particular company/person and give me all the results! I've gone into the settings and tried to switch back to the old platform several times, but to no avail. I'm 'old school' and hate my pages being disturbed by trivial nonsense. You are now just as bloody bad (and annoying) as every other provider of email capability. If it's not broken, don't try and fix it!!! However, I don't expect anything to be done as we are just minions - and an older generation to boot! I DETEST the unified inbox. I want what's important and needs my attention!!!

  • Karen Boarman commented  ·   ·  Report

    PLEASE put back the "Basic" option to the way it was with all the features and functions it had. I like change and find it fun to learn new ways, but these changes for both "Basic" and the new set up are AWFUL! There is a reason people choose AOL over other companies. Changing to a hokey copy cat of the competitor is a bad move. We might as well change to them. Sorry to say. PLEASE give us the old features that offered very common & expected functionality that made you different AND BETTER than the other companies!

  • gfynder commented  ·   ·  Report

    I've been with AOL mail since 1985 and every time I think the next release can not get any worse, AOL proves me wrong. You did it again. This is absolutely the worst downgrade of software to date. It's time for AOL to start moving management/decision makers to where they would be more appropriate. Give us back the old mail and put the pause button back in the news window. Otherwise, it's time to finally say goodbye.

  • MarshaK Hardeman commented  ·   ·  Report

    Please- How to return format/appearance to CLASSIC VIEW. I don't want the new format & the Basic makes me want to QUIT AOL.

  • MICHELLE HELMECZY commented  ·   ·  Report

    I would literally click "CRITICAL" on EVERY SINGLE ONE of these complaints!! THIS IS **** that you changed this without giving the option to WANT to change or to stay. I absolutely HATE this new version, as does everyone else. PUT IT BACK or give the OPTION to individuals! "PLEASE".

  • MALCOLM MINNIS commented  ·   ·  Report

    This is HORRIBLE.
    At first I was willing to give it a go, thinking; It's like anything new - give it a try before you moan. Anyway - Done that and NO - This is Horrible. Change it back to the way it was please. The new email interface is just not fit and hitting the revert button does not revert.

  • Brian Abnett commented  ·   ·  Report

    This has not been a problem on previous versions of this system.

  • Brian Abnett commented  ·   ·  Report

    Advetrs that appear in my in box cannot be removed. There is no star on them to click on.

  • SUSAN & FOY J WHITE, JR commented  ·   ·  Report

    Where is my old email? I cannot find it. I also cannot scroll down thru new email. I have to go page by page by page, which takes too much time. Please go back to the classic format!

  • EDNA THOMPSON commented  ·   ·  Report

    I dont see this function the on new format, the new format is not good

  • Phil&Carol VanVynckt commented  ·   ·  Report

    Please change it back! I hate this new update!!! It's next to impossible to navigate.

  • MARY BUTLER commented  ·   ·  Report

    GO BACK TO THE CLASSIC EMAIL. This Sucks. Hard to see. I want the old version back.

  • Del Warthen commented  ·   ·  Report

    Where is the search feature on the new email? I use it every day and it is a big problem to have it taken away.
    Search was very very useful and whatever new features have been put in don't make up for losing old ones that were helpful.

  • Harry Havins commented  ·   ·  Report

    You should be able to scroll through emails and I think you took away the sort also. This may cause me to leave aol.

  • SUSAN BINGHAM commented  ·   ·  Report

    Restore the data in my address book now. You charge me for this ****??? I need to send a birthday gift to a friend whose address you have deleted.

  • SUSAN BINGHAM commented  ·   ·  Report

    How can you just delete the entire calendar that provides me with all the important dates I have to remember? If you want to make things look different, fine, not helpful but OK, but to delete an entire database of vital information is unconscionable. I should have listened to friends and family years ago and dumped AOL.

2 Next →

AOL Mail Nodin

Categories

Feedback and Knowledge Base

(thinking…)