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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1051 results found

  1. It now takes forever to add attachments to an AOL email

    Please fix this issue which is making AOL almost impossible to use!

    627th ranked
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  2. I havebad eye sight. I need a larger font to read the inbox and the left panel ....

    offer larger fonts so older folks can read the inbox and left panel....

    261st ranked
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  3. When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to

    The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…

    627th ranked
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  4. Wish you could increase to size of an imoji inserted in an email.

    See above - Wish you could increase to size of an imoji inserted in an email.

    627th ranked
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  5. Please in spam folder use the senders e-mail not subject line.

    Is it possible to block A@(e-mail address)

    360th ranked
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  6. don't abriviate the display when you hover over a line.

    don't abbreviate the display when you hover over a line.

    627th ranked
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  7. Fix it

    Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.

    261st ranked
    1 comment  ·  Admin →
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  8. Keep as New

    Since you're trying to copy Gmail, how about when we select "Keep as New" you re-BOLD the email (on laptop)? I utterly despise Gmail, but that's their one good feature!

    627th ranked
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  9. Would REALLY APPRECIATAE IT if the gray 'reply line' in the left-hand margin indicating an e-mail reply could have a choice to be removed.

    The gray reply line is VERY annoying and would like an option for it not to appear in e-mail replies!

    627th ranked
    How important is this to you?
  10. Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.

    Not syncing with my phone. Once I delete from my phone, my windows doesn't updated automatically. I have to refresh every time.

    182nd ranked
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  11. draft is too sensitive

    Draft is seemingly on a hair-trigger. In the last couple of weeks I've had four or five drafts appear, none of them intentional. I'm not even sure what I'm doing that makes it interpret something into draft form.

    It's not a big deal obviously, but it's just extra busy work having to police the "draft" section and delete things every time the mail system decides incorrectly that I wanted to save a thought when really all I wanted to do was abandon it.

    627th ranked
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  12. 942nd ranked
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  13. 360th ranked
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  14. Opening an email should not default to an automatic reply. This alone is annoying enough to send me back to Classic.

    Provide an option when reading email to open email in Reply mode. Default should be to be able to open email in Read mode.

    304th ranked
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  15. The more I use this update the more I hate it. I hate the freakiunbg search thing when I am trying to open an email. The placement of button

    Change it back or lose my business. This takes more time with my business which we all know is NOT cost effective. Do what your paying customers need or lose their business.

    360th ranked
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  16. 360th ranked
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  17. 360th ranked
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  18. The NEW AOL Mail

    I like the "star" feature of the new mail, and the ability to select and locate the important ones easily in one place.

    I do miss the "search" option of the old mail system, as I was able to fairly easily find e-mails I was looking for, rather than have to manually search the entire list.

    Is it possible to bring that feature back into the new system?

    261st ranked
    How important is this to you?
  19. preview

    used to be an item on the left side that allowed us to hover over the number of emails in inbox to see if there was anything new/unread there. That option is gone and really just checking email has become an unpleasant battle with the new AOL. Improvement would be going back to old AOL. Sorry/not sorry.

    627th ranked
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  20. Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.

    Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.

    627th ranked
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AOL Mail Norrin

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