AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1147 results found
-
search does work in deleted items, in web version
The search does work in deleted items, in web version. I've tried several times. I know the email is there because I can scroll to it. But if I try to search using keywords in the email, it does not appear!!! Bad programming I guess!!
555th ranked -
2023•05•11 {Mail.AOL.co.UK} & Mail.AOL.com; §Settings ► E - Mail & Calendar._
- E - Mail displays 3 columns (From; Subject; Date); add options to customise sequence (Date; From; Subject) & widths (Date narrow; From narrow; Subject wide).
- Open E - Mail messages within the same browser session - window in a new tab.
- Customise Fonts (Times New Roman, Consolas, Terminal, etc.; Numerical versus Small | Medium | Large Sizes) for E - Mail (Read & Compose) & Calendar.
261st ranked -
SORTING PREFERENCE
WHY DO WE HAVE TO KEEP ~~RESETTING~~ OUR SORTING PREFERENCE??? IT SHOULD STAY ON WHAT WE HAVE SELECTED UNTIL WE CHANGE IT TO SOMTHING ELSE. I AM SICK AND TIRED OF HAVING TO ~~RESET~~ IT AFTER EVERY PIECE OF MAIL I READ.
908th ranked -
delete buttons
Move the "Delete" buttons away from each other. To easy to delete emails by mistake if the mouse moves up a little and goes onto a highlighted email and the second delete option appears.
555th ranked -
new format - lost screen of emails prior to 7 days back
I've lost previous emails that have not been addressed - only shows back 7 days on my screen. If i do a search for something particular it shows up - but I have no idea what emails are still sitting that I need to address because I can't see them!
261st ranked -
"Enter" key stopped working to add a line break. impossible to add new line and mail is now unusuable
For whatever reason, today, the "enter" key stopped working to make a line break to separate paragraphs, and I don't see another way to do it.
This makes it completely impossible to format emails and fundamentally breaks writing emails.
This needs to be fixed immediately
394th ranked -
Allowing Sortation of Messages Strings by AOL Date of Sent or AOL Date of Received Messages
Although if the Sender to an AOL has collected previous messages, AOL is not able to reconfigure what or how the message has been organized.
It might be that the Outside Senders are collecting random messages for inclusion and their Email provider jumbles up the order of what the AOL then receives. I don't know so I am asking. Google seems to be in the same way. You can connect a message string but need to eye-ball find the message received in the midst of prior messages. I leave it to you to explain, as most likely having had this…
908th ranked -
auto signature
Signature font size different from text in body of email!
908th ranked -
i had quick reply to my emails being deleted by accident
just want to post thanks for all help getting my emails which i deleted by accident the prompt reply was so good
908th ranked -
OUTLOOK 2016 ISSUE WITH VERIZON/AOL EMAIL (3RD PARTY APP)
outlook issue:
Have exhausted troubleshooting for outlook mail 2016 application this is a Verizon email account (3rd party application) we have already done the POP server settings, changed the password, and used an app password to sync the emails in but it did not download and sync in, furthermore it replicated the email account for Verizon.
149th ranked -
rollover email accounts
Is there a way to rollover or combine email addresses to using only one? Originally started an Apple ID with an old AOL email address I hardly use anymore. I would like to switch or combine accounts to only using the more often used AOL account. Thanks
555th ranked -
It now takes forever to add attachments to an AOL email
Please fix this issue which is making AOL almost impossible to use!
555th ranked -
I will go back to the classic version. I cannot make the column as I want, having the delete set to the extreme right is very annoying
Make the column moveable as it is with the classic version, very simple and easy to do , for now I do not see any improvment passing to the new version, thus I will stick to the classic one ...
318th ranked -
When I'm responding to an email that has gone back and forth, put my response back at the top so I can see the message I'm responding to
The whole new mail format is horrible. I am currently going back and forth with a couple of friends in an email, and when I'm responding to the most recent email, it's at the top of the response window while what I am typing is at the bottom of all the emails. I have to keep going back up to see what else I need to respond to, and then I have to go back down, and it is very hard to find the message I am typing because it looks just like all the other messages in the conversation.…
555th ranked -
Wish you could increase to size of an imoji inserted in an email.
See above - Wish you could increase to size of an imoji inserted in an email.
555th ranked -
You say we can switch back and boo hoo our leaving but you slam us back to the so called improvement.
Give us the choice to revert to the classic version that does not immediately restore the new horrible persistent version that is constantly being forced upon us. And there's that weepy sad to see you go and then we are whipped back to the new awful version. A frustrating waste of time.
555th ranked -
Please in spam folder use the senders e-mail not subject line.
Is it possible to block A@(e-mail address)
318th ranked -
Keep the classic as it is and only modify it slightly where is needed most.
Your old format has been perfect. you don' need to change for the sake of change.
555th ranked -
don't abriviate the display when you hover over a line.
don't abbreviate the display when you hover over a line.
555th ranked -
Fix it
Listen, I have been hacked twice now and I am not happy about it. Obviously there is something not secure with your system and I am tired of it and I want it fixed.
226th ranked
- Don't see your idea?