AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1337 results found
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Restore to Sent Box
I accidentally deleted an item from the sent folder and then found I could only restore it to either a dedicated folder or put it in the inbox (where it doesn't belong). I created a special folder, but it would have been nice to just be able to send it back from where it came from (the sent folder). The AOL Support team on X (formerly known as Twitter) says that it's working as intended.
959th ranked -
Bring back the highlighted feature
Reply to only highlighted part of mail feature (bracketed by two vertical lines headlined in the reply mail)
648th ranked -
Why Am I Being Forced To See A Grouped Email Inbox?
WHY am I only allowed to view my inbox in a grouped by day, week and month view? I just want one list, able to be sorted by newest on top, NO grouping, NO separations by time, day, week or month. I genuinely, literally CANNOT READ MY INBOX in this type of format and there is NO option to see it the way it had always beautifully been before Yahoo, an Awful email provided, took things over. Can someone answer this for me so I can actually read my email's inbox please? AOL ADMINS? Ane please dont' mark this, as…
191st ranked -
I need to open email in separate page. I often need more than one email open and still search inbox for more emails
open each email in page separate from inbox and still have access to inbox and other emails opened to compare data from the multiple sources of separate individual emails when necessary
191st ranked -
I want to see the send-to email address NOT his cute alias
Used to be when I received email in my inbox I could not see the sender's email address--only his cute alias.
You have FIXED that--now I can see the sender's email address.
BUT--when I compose email and I enter the recipient's email address then THAT email address disappears and is replaced by the cute alias associated with that email address.
I want to SEE the email address that I am sending to.
If I am sending to ten email addresses then I want to SEE those ten email addresses--NOT ten cute aliases.That way I am certain that I have…
959th ranked -
648th ranked
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Je ne parle pas anglais!!! Traduction via google
Revener à l'ancien mail!!!!!!!!!!
216th ranked -
Search new mail only
Hello, AOL used to have a search function in the Advanced Options to search in the New Mail folder only - now it's BOTH new and old mail (New/Old Mail). This is terribly inconvenient as I wish to only search for items in my New mail inbox. Could we please separate the two?
472nd ranked -
The new Mail format is worse than I thought
I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.
648th ranked -
How do I get rid of a Top Contact
I deleted a contact months ago but they are still showing up on my top contacts list. How do I get rid of that contact??
472nd ranked -
The window on the right that shows the sender info is totally worthless. There seems to be no way to get rid if it.
Give an option to delete the sender info window from display and printing. It has little or no value added.
472nd ranked -
Fonts
Miss my comic sans font from old AOL mail. Would like more choices in fonts.
89th ranked -
Why is this message in your Inbox?
Why is this message in your Inbox?
We think this message is spam. We still put it into your Inbox as the sender is in your contact list. You can mark this message as safe or remove the sender.Remove sender and mark as spam It's safe
I click "It's safe" and when get another message from this sender, I get the same message! What's the point of clicking "It's safe"? What's with that AOL?
381st ranked -
STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.
STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
Horribly irritating.959th ranked -
Are you seeping in more changes now--please stop!!
First you change AOL from something that worked to something bad. Now, a few months into this mess, I cannot access emails without getting a malfunction notice and "click here" directive. AOL pls stop--just stop. Everything you do makes it worse. Who are you? What are you?
472nd ranked -
It should be trivial to backup something so crucial. I cannot find anyway to do it.
Allow us to backup email. If a way exists, don't hide it.
648th ranked -
new contact does not auto suggest
new contact does not auto suggest
472nd ranked -
on the Notifications page, add capability to identify which send emails will notify of arrivals.
On the Notifications page, add capability to identify which send emails will notify of arrivals.
When one or more sender emails are listed, only emails from those senders will trigger notifications.959th ranked -
Select Emails to Mark as Read/Unread
When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.
959th ranked -
CCing myself
I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.
959th ranked
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