AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1204 results found
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Remove check mark from stay signed in box on account sign in page
I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?
49th ranked -
221st ranked
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ancially
stop allowing ancially.com to phish, there are many of them and even when one is blocked others appear in inbox.
you are not keeping up. everything that ever comes with
ancially.com at the end (hidden under what looks like a real name like Verizon Account for example). these keep showing up. Stop them, Sue them, if not the aol should be sued.21st ranked -
track activity date of blocked senders, purge those without new activity after 2 years.
track activity date of blocked senders, purge those without new activity after 2 years.
910th ranked -
Problem help
when I move mail from the new mail folder to the folder files the email says it has moved..
but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
I can delete it but not move mail from new mail.I'm using a Samsung phone android operating system..
The only
this has been going on for 2+ weeks very frustrating?
I have been with AOL since 1995 the dial up days.. please help..910th ranked -
Problems Help
when I move mail from the new mail folder to the folder files the email says it has moved..
but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
I can delete it but not move mail from new mail.910th ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
393rd ranked -
Get rid of the ad at the top of new emails!
Is there some way to permanently remove the ad that looks like a new email? I have an ad-blocker on my browser (Safari) but this dreaded thing keeps showing.
18th ranked -
split view
Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!
644th ranked -
In the Android app, format the email print so that it has borders.
Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.
480th ranked -
limit number of emails per page
Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.
This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…
329th ranked -
inappropriate ads on webmail
I am getting inappropriate ads when I got to open my email on a browser
I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!13th ranked -
creating extra spaces or lines when forwarding and replying to an email
email creating spaces and lines when forwarding...please help
644th ranked -
AOL has become an archaic relic and magnet for obscene, offensive SPAM.
I cannot believe that the AOL's corporate executives condone what has happened to this platform, and are seemingly completely incapable of finding a solution. How difficult can it be to develop a message blocking (NOT put into a SPAM folder ... but block entirely), any posts that contain subject headings or content containing words or phrases deemed unacceptable by an AOL user? AOL is completely out of touch with their customers' anger and frustration over the relentless barrage of pornographic, sexually offensive, and financially destructive scams which have become the mainstay of the site's daily email. WE NEED AN EMAIL…
910th ranked -
WHY DID YOU CHANGE MY INBOX WITH NO NOTIFICATION AND NO WAY TO CHANGE BACK?
THE LEAST YOU COULD HAVE DONE IS GIVE US A CHOICE. I AM SERIOUSLY CONSIDERING CLOSING THIS EMAIL ADDRESS NOW, AND I HAVE BEEN USING THIS FOR MORE THAN 20 YEARS!
DO YOU UNDERSTAND HOW INSULTING AND FRUSTRATING IT IS NOT TO HAVE ANY INPUT ON YOUR CHANGES??
I ******* HATE THIS STACKED FORMAT WITH MY MESSAGE UNDERNEATH THE ONE I AM RESPONDING - WHO THOUGHT THAT WAS A GOOD IDEA OR MADE ANY SENSE???
910th ranked -
I am trying to get Thunderbird to sync the default folders but it keeps making an extra spam folder in the trash folder
I have gotten the Spam folder stuck in the Trash folder on the Thunderbird Email client. I'm not sure why it keeps coming back. I have tried uninstalling Thunderbird, added and removing the account from it several times, and tried linking and unlink the account on my main AOL account settings directly in the privacy and security area. To the point that you automated system is giving me flack like I'm hacking my own account. It's me I'm in Danville, check your **** logs sometimes.
There is some kind of error going on with a ghost folder that appears to…
910th ranked -
screenshots
Why did you remove screenshots? My idea is for you to return that feature.
910th ranked -
Stop the "Open in Split Screen" option.
This is a pain in my butt. When I attempt to put my emails in a folder, the Open in Split Screen will appear on the left of the screen, and that will prevent me from releasing the email in the folder. Then I have to do the process over again to store my email in the proper folder. Please get rid if this.
910th ranked -
1st amendment
I am held to a higher standard than the president. My comments - none vulgar - are being taken down
910th ranked -
Moving Email to folders
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS.
This is happening in app..910th ranked
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