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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1140 results found

  1. Stop the automatic pop-up political ads.

    If I am responding to an email, I do not want any ads let alone a political add to pop up without me clicking on it. Please remove it and never let it come back again

    226th ranked

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  2. 261st ranked

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  3. QR security thing does not work.

    More than half the population do not use iPhones. The "Scan with iOS device" QR code is useless trash for a massive proportion of users. do better.

    261st ranked

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  4. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    201st ranked

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  5. increase screen size option

    make it easier to increase screen size

    318th ranked

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  6. Stop sending Harris trash to my aol account.

    Stop sending Harris trash to my aol account.

    318th ranked

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  7. why can i not sign out

    When I Click Sign-Out I Click Sign-Out To Sign-Out, Stop Asking Me If I Really Want To Sign-Out, YES THAT'S WHY I CLICKED SIGN-OUT!!!
    It's Annoying, I Clicked Sign-Out For A Reason, Not To Be Asked If I Really Wanted To Sign-Out!!!!!

    318th ranked

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  8. If I pay AOL mothly I should not have to pay for Ad Free mail

    If I pay you monthly I should not have to pay for Ad Free mail.

    174th ranked

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  9. I NEED to be able to get rid of ALL adds and news on the email page. It's for email, not your bias political junk

    I NEED to be able to get rid of ALL adds and news on the email page. It's for email, not for your extreme biased political junk.

    394th ranked

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  10. Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on. Sto

    Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.
    Stop using this format. Take a step back and fix your mistakes.

    394th ranked

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  11. 394th ranked

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  12. When I close my mail I see a screen that is an advertisement for the US Presidential Election. AOL should not be promoting politics!

    If you are smart, you should not promote political parties unless you wish to make enemy's! AOL should remain neutral and not accept political ads to avoid loosing business!

    318th ranked

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  13. No notification AND kept recovery info, but, deleted everything else

    I came to login, Mail had to send me a recovery code, it showed 2 of my recovery emails, I signed in with the code and Mail said something about it being 12 months.
    So, I never got a need to sign in message, AND Mail kept both of my recovery emails, BUT, deleted everything I had, ... What ? Doesn't make sense, definitely not good.

    394th ranked

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  14. 394th ranked

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  15. Block emails starting with new-offer

    Block all emails starting with new-offer. I have received 100's and 100's of spam emails, all with different endings, but all starting with new-offer. I don't receive any of these spam emails in Gmail, but 1000's in AOL. Please do a better job of vetting out the garbage.

    174th ranked

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  16. Return The Previous Features

    It is extremely to write emails due to the limited font sizes, writing style, and spacing. Times New Roman, double spacing, and other features are no longer available. Please return those features.
    Thank you in advance.

    318th ranked

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  17. Informed Delivery again going to SPAM folder

    Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
    It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
    If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
    You should start seeing emails with images in a few days.
    In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …

    318th ranked

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  18. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    160th ranked

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  19. New feature disappearing email

    That is right you to can experience the great run of not having your email for over 45 days. Just sin up to AOL now.

    394th ranked

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  20. no good type size and spacing options

    As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.

    21st ranked

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