AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1291 results found
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278th ranked
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In the Android app, format the email print so that it has borders.
Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.
475th ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
475th ranked -
inappropriate ads on webmail
I am getting inappropriate ads when I got to open my email on a browser
I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!10th ranked -
Go back to a larger font size - or at least give users the option for a larger font size.
Until this week, the font size in AOL mail was fine. Starting today, it is too small for me to comfortably read - even on a large monitor, and even though the font size is set to the larger size in Settings. At least users should have the option to select the font size they prefer. Last week's font size was fine. Please fix this.
650th ranked -
limit number of emails per page
Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.
This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…
385th ranked -
Prioritize the main function
It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.
30th ranked -
45th ranked
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email starts in Sent folder instead of Inbox
Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.
650th ranked -
STAY VERIFIED
has never worked on AOL + YAHOO SINCE UNWANTED 2 STEP VERIFICATION STARTED !!! - TECH HELP, INCLUDING PAID SUPPORT IS TOTALLY USELESS !!! - MANY USERS WILL +DO NOT PARTICIPATE IN FACEBOOK + OTHER SOCIAL MEDIA AS YOU SUGGESTED NUMEROUS TIMES - ONLY AOL + YAHOO HAVE THESE ISSUES _ NO PROBLEMS WITH ANY OTHER PROVIDERS - DID I MENTION THE RECENT REGIONAL OUTAGES !!!!!!!!!!!!!!
941st ranked -
WHY ???
do you have the stay validated option that has NEVER WORKED AFTER BEING FORCED TO USE 2 STEP VERIFICATION ??????????????????????????????????????????????
941st ranked -
Get rid of the New E-mail/Old E-mail folders and do one e-mail folder!
You already force us to have a Saved Mail folder. We do not need a second Old Mail folder. Allow us to organize our folders ourselves by not forcing us to keep folders we can't rename or delete, allow us to have sub-folders that we can choose to show or not show with every function and then stop messing with it!
941st ranked -
Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...
Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...
941st ranked -
Ability to set recurring calendar entries
Calendar is terrible for appointments--no ability to make recurring like Outlook provides
475th ranked -
I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis
Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.
5th ranked -
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
475th ranked -
larger font and less crowded emails on one page
why did you change the size of the emails? I dont like the smaller version lettering or the amount of emails crammed on one page
475th ranked -
I agreed to the charge to reduce commercial ads on my mail but there has been no change
no change, too many commercial ads on my mail site...what gives?
168th ranked -
Verification codes
Stop wasting my texting minutes. This verification code nonsense is BS!!
107th ranked -
650th ranked
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