AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1024 results found
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Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
501st ranked -
deletions of mail added back on by AOL in the total email count even though they are gone
When I delete (example) 14 new mail pieces, the count goes down, as it should, and a minute later it goes back up. Why? I try to stay below a certain # and what you say I have is not accurate when you add the deleted # of emails back on my total, it is not appropriate nor accurate. AND it is infuriating that what i have done is not controlled by me. I did not have this trouble on the old version. H E L P!! please.
501st ranked -
Properly handle messages addressed to AOL email addresses
I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…
828th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
303rd ranked -
put the senders REAL email address in the inbox display
Your new inbox format shows me a message from "Wells Fargo". After nI open the email I can see that the email comes from "Wells Fargo John.Dillinger@gmail.com. NOW John Dillinger knows that I have opened that email. He knows that he has a good potential scam victim.
Please put the senders REAL email address in the inbox display. That way I can send it straight to trash.89th ranked -
HATE NEW AOL MAIL
THERE IS NOTHING MORE TO SAY.
34th ranked -
App specific password generator doesn't work
Repair App Specific Password generator. Without it we can't use 3rd party email clients like Thunderbird.
96th ranked -
Right Click no longer includes "Block Address"
Will you please give us the tools to block SPAM? The right click does not work on many of the spam addresses
501st ranked -
I have enabaled large text but it is NOT WORKING still small, now what
GOT NO IDEAS SINCE I CAN HARDLY READ MY MAIL
501st ranked -
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send
STOP shoving "related contacts" in our face when sending an email. They are NOT related. Just 1 more nuisance to click off before I can send. RESTORE the ability to highlight and drag rather than having to cut & paste. REMOVE the silly logos on email addresses and RESTORE plain text so that we can highlight & move them to the body of our reply to avoid premature sending. And MOVE THE SEND BUTTON away from the end of the text we are composing to avoid premature sending. Hey, how about PUTTING IT BACK ON THE TOP TOOL BAR????
67th ranked -
Not sure why you changed it. Now I cannot make my lettering on my email any larger then they are, what gives
Go back to the OLD WAY
501st ranked -
The "sender" field used to be in Bold text. What happened? Please tell me how to bring that back
Bold the "sender" field, the way it used to be.
501st ranked -
501st ranked
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Auth 2.0 security is not fit for purpose
Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.
501st ranked -
Allow a "back" button for mistakes
Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.
Please add an UNDO, REVERSE, or BACK button. This would be so helpful!
501st ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
36th ranked -
Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
501st ranked -
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
501st ranked -
blocked addresses
Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…
501st ranked -
Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.
ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.
96th ranked
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