AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
893 results found
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Why I can't alphabetize my inbox
I don't like the New AOL look because you took away the feature to alphabetize the inbox
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How can I keep mail in my new mail folder? I keep thing there to refer back too.
I need to go back to the previous version. I hate having to look thru old mail to find things I left in my inbox.
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Case #21292172 - Viewing Email OPTIONS:
Dear Madam or Sir, would be very helpful if there was an addtl viewing email option that would allow for the email to remain as NEW even when hovering over the list of emails in the top portion of the screen where emails are listed and only when double clicking on the email would it become READ. This option could be called "Double Click to Read Email".
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New Email...
I could not effectively copy the email address. I had to go to the Raw Message to copy the sender's email address
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Bring back right-click menu
Quit trying to be gmail; it may be popular but AOL had more features that worked.
If i have a sender or subject that I want to manage all the emails from, I used to be able to do that with a powerful right-click menu. Now, the only thing is "filter" and the options with it are insufficient.
Please restore the powerful right-click options.
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Attaching PDF is no longer prompted when it is not attached
Please prompt if PDF file is not attached.
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Mail summary page column order
I would like to be able to re-order the summary page columns. Specifically I want to me the "file attachment" icon before the email "subject" column. When the "file attachment" icon follows the "subject" column I am less likely to note that a file is attached. I would like to move the columns around to the way I like. If this is already possible I can't find out how to do so and please let me know how. Thanks.
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Wish you could increase to size of an imoji inserted in an email.
See above - Wish you could increase to size of an imoji inserted in an email.
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Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.
Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.
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AOL Homepage Videos
Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work
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regret de ne pouvoir avoir un accuse de reception lors d un envoi
avoir un accuse de reception lors d envoi de message . URGENT ET TRES IMPORTANT SVP
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Give us CompuServe branding back!
I actually really like the new AOL Mail compared to the old version, but I really would like CompuServe branding for my CompuServe accounts! There is AIM, America Online, and AOL.com themes but no CompuServe themes available!
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When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?
When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?
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Number of emails - I miss seeing how many emails I have in my inbox.
Put back the count feature.
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How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?
One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!
But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…
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i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED
Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…
748th ranked
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