I started using Outlook to read my AOL email because I hate the font used in the new AOL.com mail system. I never used my Yahoo email address because I hated the presentation so much. At the very least AOL needs to create a theme called AOL Classic to give back the appearance of the old system.

I have lost all emails - sent, saved, photos... I received notification on 10/29 that my account would be deleted if I didn't log in and update. I did so today, 10/30....all contents were deleted. How do I retrieve them?????

AOL LOST ALL OF MY CONTACT INFORMATION.........

no one from AOL has ever responded

This stinks. Can't even edit a contact. Was this designed by a chimp?

You now have almost 1,000 complaints about the new AOL format. How many will it take for you to listen to your customers and return us to the original format??

I am forever losing 'Keep as new' emails which I cannot afford to lose.
Correct this or go back to the old version.
PLEASE

I have used AOL for 25+ years and cannot continue on this form Please how do we switch back? I will need to go to another provider if I can't Many thanks

Please switch back to classic email

AOL I am still waiting for classic mail to be returned. how much more feedback do you need?

don't like the new aol mail to confusing

Can't find the Old Mail link anywhere in the new look

can't find Old Mail link anywhere in the new look

Agree.
I'm sick of that stupid pop up on the right hand side - that tells me who the email is from REALLY - I think that is absolutely obvious - I'm not stupid - it is in the email address the email is from.
Its even more incredibly stupid that it pops up when you are deleting emails that you don't want.
Just an absolute nuisance.

I hate the new AOL Mail. Why can't new mail be retrived without a major headache. When deleting mail and you check which messesages need to be deleted, if you scroll for more messages the checked messages stay, only the check mark disappears, and I have to start over. Whatever 3rd grader tried to do this "improvement" needs to be demoted back to kindergarden!!!!

Old version better

Give me the option to have the old standard version e mail. This new version is hard to read due to the small font, it is not user friendly, my husband has AOL mail and his has NEVER changed from the old standard version!!!

Give me the option to have the old standard version e mail. This new version is hard to read due to the small font, it is not user friendly, my husband has AOL mail and his has NEVER changed from the old standard version!!!

With the new e mail format, you cannot read the small font, my husband has AOL mail and his has never changed, why?? I want the old standard version back, or I will have to move on from AOL.

Along with so many other things, the new "viewing email" options are awful. I only want new mail to move to old mail AFTER I've clicked on it and read it. New format just decides when you've read it with options of only moving it to old mail 1) immediately, 2) 2 seconds, 3) 5 seconds, 4) Never. I want the old choice added of after you click on it to read. HATE the new format in total.

Can't find option to switch back to original web interface. New interface seems to miss options, such as access to 'sent' folder, or at least is very good at hiding things that were readily accessible.