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How can we improve AOL Mail?

← AOL Mail Norrin

GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • KATHLEEN LARSON commented  ·   ·  Report

    I can't start a new contact - it's not taking the email address.
    I
    'm trying to organize a new class of tax volunteers & need groups & newbies.

  • Penny Lucas commented  ·   ·  Report

    Please let me know when you will put me back to classic email.

  • klbrx commented  ·   ·  Report

    You have not responded to the 20,000 emails in the past few months since you completely changed the email format and organization in May 2023 with no notice and no option for those of us loyal customers for decades to give any input. Change the email format back to the way it was. The organization, window size, useless dividers in the days of the week in the email, pop up windows, background options are horrible. Seriously, are any employees responding to customer feedback? Where are your employees? Has the person that implemented this garbage organization of email been fired? Are you short staffed? What is the issue?

  • TOMMYE BRAUN commented  ·   ·  Report

    the new version sucks! I also have had AOL since 1994, this new version is HORRIBLE

  • ANTHONY ARCATI commented  ·   ·  Report

    i check this once every other week and i wonder how many people have posted..my guess is over 10k...bottom line..they dont care what you think just like alot of things these days...the new wave has replaced the old wave and it is not the same anymore..they dont care what you think period...in fact they are probably checking every once in a while and laugh at how we think that they care...sad..truly sad...back in the day if a establishment had that attitude it would not be around very long..

  • Alan Davis commented  ·   ·  Report

    1. Lack of formatting options (fonts, sizes)
    2. Double spaces when pasting from Word (using Mac)
    3. Name shows, not email address (prefer only email address)
    4. Can’t click on name and have choice of email or add to contact
    5. Search function: used to be able to narrow the search
    6. Attachments at the bottom instead of the top (have to scroll all the way down to notice an attachment)
    7. Incoming Text doesn’t wrap (extends beyond limits of screen)
    8. Want to show CC and BCC all the time

  • Gina Tomasino commented  ·   ·  Report

    GO BACK TO THE OLD FORMAT! YOUR FONTS SUCK AND THE WHOLE FORMAT IS AWFUL!

  • Ronniesue Sawinski commented  ·   ·  Report

    People sent me a messages at 5;22 and 5:33 and they did not come into my e-mail until 6:15!

  • THEODORE STRAUSS commented  ·   ·  Report

    GO BACK NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • FANCYE WILLIAMS commented  ·   ·  Report

    I want my Classic e-mail back. I don't like the new format. how do I get it back. where can I find it. the new one doesn;t give a font choice. There is a lot missing from the new. It is lacking a lot. Please allow me to return to my Classic.

  • Liz Britton commented  ·   ·  Report

    Having endured new set up for too long, impacting negatively on important email transactions, need urgent return to a workable email format.

  • Michael Guest commented  ·   ·  Report

    I don't approve the new email format. It sucks and also obnoxious. Please revert back to the old email format now!

  • Gerry Johnson commented  ·   ·  Report

    THIS NEW KRAPP LOOKS EXACTLY LIKE YOOHOO.

    I UNDERSTAND THE YOKELS AT YOOHOO JUST BOUGHT YOU.

    DOES THAT EXPLAIN THE SHYT STORM WE ARE NOW INVOLVED IN???

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AOL Mail Norrin

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