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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • DONALD HIRST commented  ·   ·  Report

    The new UI is a disaster, brain-dead, non-functional; Go back to the previous UI, it is functional and usable. This new stuff is ****.

  • KIM WOODWARD commented  ·   ·  Report

    How much more feedback do you need to "gather"?? WE HATE THE NEW FORMAT! It is not an improvement! You dropped the features that made AOL Mail useful - opening messages in a new window and choosing to see actual email addresses (to better ID spam).

  • GENE STACY commented  ·   ·  Report

    Put the email back to the way it was. It was easy and not complicated. Why would you change something that works well for everyone? You made a change for the sake of change that's all. Someone new got on board and wanted to show case their skills. OK, but put it back because it's more complicated.

  • DEBBIE EDMONDSON commented  ·   ·  Report

    aol mail is a hot mess. most people that have aol are older, this is terrible. give the option to switch back. i hate it. why ask if you truly dont care. fire whoever designed this new aol

  • DAVID STEWART commented  ·   ·  Report

    Okay it is obvious you SUCK and you have NO intention and guessing you NEVER did plan on going back the MUCH better older format.

    and did I mention you all SUCK!

  • Susan Janes commented  ·   ·  Report

    AOL asks for feedback on the mail changes. All the feedback is negative, so why doesn't AOL return to the previous format?

  • CRAIG COELHO commented  ·   ·  Report

    The new improved email format is worse than worthless.

  • Michelle Levine commented  ·   ·  Report

    Nothing flows, just reading my email is complicated..what's this about "yesterday's mail??" Can not use complete "edit" because email is hidden and can not be seen until enough email deleted! The new email is not working for me.

  • Anne Lore commented  ·   ·  Report

    PLEEEEEEEEEEEEEEEEEEEZE GIVE US THE OLD EMAIL BACK, PLEEEEEEEEEEEEEEZE. And if you won't do that, create a platform as close to it as possible to offer as an alternative option. The new "Standard" is unacceptable. Please listen to us!

  • GERALD SCHULER commented  ·   ·  Report

    8/23/23 Stop loading my AOL-Mail IN BOX with AOL paid advertisers $$AOL greed

  • Alan Schoonmaker commented  ·   ·  Report

    Same as other complaints.I have to go to 5 different pages to see my email.PITA!

  • ANN BLANCHARD commented  ·   ·  Report

    I have used AOL as my primary email since it first came out. In the past couple of weeks, mail has gotten almost unusable. I delete emails and they reappear. The format and layout is hard to navigate. I HATE it. I may be forced to start using my gmail account as my primary email account if things don't improve. UGH. One headache I don't need.

  • Suzanne Banyai commented  ·   ·  Report

    I got an important email and can't open it I DON'T WANT TO FORWARD IT. I NEED TO OPEN IT> GIVE BACK THE OLD E MAIL. NOT THAT YOU MORANS CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SCREAMING

  • Anita Hamrick commented  ·   ·  Report

    I liked the old AOL MAIL the way it was set up. I could scroll down all the way through to see my mail. The way it's set up now I can no longer do it. Please bring back the Old Classical Email?
    Thank you! Sincerely, Anita

  • Linda White commented  ·   ·  Report

    So much time used up, looking for previously conveniently-placed items! Please return! Not necessary!

  • Betty Cancilla commented  ·   ·  Report

    Have you NOT noticed that almost everyone HATES this new format??? Simple tasks have become impossible! Why can't I search for emails anymore? Worse is the fact that your IT people have gone backward instead of forward. Why change the format that was working so well and why NO response to complaints???

  • CAROLYN HINKELMAN commented  ·   ·  Report

    I don't like half screen mail, with viewing of the detail below. Everything seems okay to me.

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