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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Chris Farley commented  ·   ·  Report

    Classic was less cluttered with things I didn't ask for. The new format works for you, not for us.

  • Susan Janes commented  ·   ·  Report

    You can improve it by returning to the old one.

  • nancyann50 commented  ·   ·  Report

    I am still wondering what happened to the 14,000 negative comments that were here? didn't like it so you deleted them? Why even bother to provide an avenue for feedback if you are going to ignore it, or worse, delete it

  • angie36129 commented  ·   ·  Report

    The new version of AOL Mail is absolute rubbish. I hate the ads and the fact that the read emails remain on the same page is a pain in the backside. There was nothing wrong with the original layout. Never heard the saying 'If it ain't broken, don't fix it'????

  • DOUGLAS BORDEN commented  ·   ·  Report

    Hey, AOL, get a clue. You're over a month into the new email format and the feedback is majority "you failed!" Either go back to the previous format or find something closer to it. You're a favorite among the older user crowd but you're losing them quickly as we (their children) are considering moving them (and ourselves) to other 3rd party email clients. IF getting them/us to move to other email clients is your goal, be up front about it -- just say "we're closing down your email by xx date" and they'll deal with it. But changing the format to something that is pretty much fully panned by your primary clients is ... rude to your customers and ... honestly .. a bad business choice.

  • SAM GARCIA commented  ·   ·  Report

    Give us at least the option to use the previous un-idiotic version.

    SG

  • jakurtz1 commented  ·   ·  Report

    can't resend photo or put photo email, sad !!!

  • JOHN WHEELER commented  ·   ·  Report

    New format is a mess.

    Go back to the one we had before --- immediately.

    Why change for the worse when you can change for the better by going back

  • DAVID STEWART commented  ·   ·  Report

    Stop the Stupid and GO back to the original format,

  • PAUL R. SOPTICK JR. commented  ·   ·  Report

    GIVE ME BACK MY OLD EMAIL. LOST OVER 500 CONTACTS UNTIL I GET BACK THE OLD FORMAT

  • PATRIZIA HERMAN commented  ·   ·  Report

    I hate the new so called "improved" new look emails. Loads of features have gone. It was handy to be able to have various emails at the bottom of the screen. now every time I change screen the window I was writing on goes to the draft folder. The contact list which before could be displayed according to categories has changed, It;s all one long list now. It is no longer possible to copy a email address to send to someone else from the address bar, before we could highlight and copy. What exactly has improved? Not to talk about the adverts which come in every time I open the inbox. NOT INTERESTED. Many of us do not like the new look , but AOL is not listening. WE WANT THE OLD FORMAT BACK !!!!

  • LYNNE ARRIALE commented  ·   ·  Report

    AOL new version- is terrible! Everyone I know who is using it hates it! You should make multiple deletions of contacts (in contact folder) possible, and not have to open up the contact and delete each one. I have 100's of old contacts. Attachments are easier to see on the top... if you have a 20 pg email chain, now you have scroll all the way down. Why would you do this, it is more time consuming and inefficient. When I write an email, I want to see right above that I have the attachment on the email before I send.

  • ELLEN ROBB commented  ·   ·  Report

    what happened to my search capability? where are my contact lists??? Why are you changing what was not broken?

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