Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

keep getting spam from "blocked" senders

I keep getting SPAM in my folder from @kellykat.com. I've blocked these emails multiple time, but still they come. I'm getting more and more SPAM in my inbox, which I move to SPAM. You always ask if I want to "unsubscribe." I never subscribed to these domains. They are just trying to get AOL to give them legitimate email addresses. Wise up!

4th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

VICKI GIBBS shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails:  https://help.aol.com/articles/aol-mail-spam-and-privacy  We also added additional security features for AOL Mail: https://help.aol.com/articles/additional-security-features-in-aol-mail  Moreover, the block feature is best used for people, not spam, since spammers can use spoofed accounts. This means, what you see and add to your blocked list might not be the actual sender address. If you need assistance, you can reach out to us at https://help.aol.com/contact/     


Thank you!  

AOL Mail team

Comments are closed An error occurred while saving the comment
  • RICHARD PERSHELL commented  ·   ·  Report

    I get various senders using 2 letter extensions. A partial listing is
    .ar, .de, .si, .at, .es, .hu, .cz, .fr, .gr, .at,

    Do you have a process for me to block this daily assault on my aol email account?

  • M CUBBIN commented  ·   ·  Report

    Today, AOL provided me with an 'advert' purporting to be from McAfee. 'Click to Activate your protection', is claimed.

    By opening it safely, I found that it was actually a Trojan which would have embedded itself in my PC and infected it. AVG blocked and identified it.

    Why are AOL allowing such virus and Trojan distribution on their email system? Guess who I will be blaming if I happen to inadvertently infect my system with one of these dodgy links. I hope AOL have a lot of cash ready to pay for lawsuits.

  • JOHN DAVIS commented  ·   ·  Report

    In AOL mail, Create (1) button on spam filter for both that you “Mark As Spam” ( applied to all future emails from sender) & “Delete all messages from sender”( that only deletes inbox messages). The problem is have two separate functions marked as spam, deletes option on other. Marking as deleting all senders removes option to spam, it’s a weird cork in the programming.

  • SUZY Smuckler commented  ·   ·  Report

    I'm getting Wayyyyyyyyy too much spam. You aren't paying attention to what I am marking as spam.

  • KENNETH SLOTKOWSKI commented  ·   ·  Report

    There is no reason why AOL can not allow wild cards for spam addresses. I get a enormous amount of spam from: @gerdasine.info. They should allow: *@gerdasine.info. Why not AOL?

  • Chauncey Black commented  ·   ·  Report

    Previous AOL Mail Controls allowed users to block entire domains by simply inputting the domain name with an asterisk (*) followed by a dot (,). Any emails with the domain designator in the senders address, was block; no matter if the domain name was only two letters.

    Currently, overwhelming numbers of spam emails are arriving from *.de senders, but AOL Mail does not allow users to block these intrusive emails, which have a modified, different or constantly changing sender name that precedes the *.de domain designator.

    Please restore the option to block domains which are taking advantage of AOL's lack of comprehensive spam blocking processes. Alternatively, provide users with an updated means to block spam originating from specific domains.

  • Vicki Steimle commented  ·   ·  Report

    And why are the comments ignored? You ask for feedback, how about giving some feedback back, and make it make sense, not gobbly gook

  • Vicki Steimle commented  ·   ·  Report

    Fix the spam filter and stop trying to improve the email. I know this is someone's job, but stop trying to fix what isn't broken. And bring back the cuter mail theme backgrounds

  • Adele and Jeffrey FRIEDMAN commented  ·   ·  Report

    Lately, after many months of properly delivering email from our HOA management company to my inbox, AOL is delivering its messages to my Spam folder! I often find multiple message a day wrongly put into Spam. For the love of God, please stop this. Each time, I mark at "Not Spam" and it's returned to my inbox. But next email, back to Spam. I am tired of suggestions that maybe upgrading to paid support would help. I just want what I've had all along.

  • Ali Johnson commented  ·   ·  Report

    Please bring back the spam filters. I had my spam filters set pretty good, but now I get all of the spam in my inbox, and since I rarely use my computer and mostly my phone, this vast influx of spam **** is only allowed to be marked as 'spam' on my computer and not on my phone (because you can only tag 25 emails as spam through that filter). It's very aggravating. I AM NOT paying for aol mail, especially if it's as horrible as what is going on now.

  • Philip J Gentile commented  ·   ·  Report

    I just clear out my blocked email list, and now dozens are coming back again...Why? Very simple, blocked emails adresses SHOULD be notified, not very smart, AOL.

  • WILLIAM CUNNIUS commented  ·   ·  Report

    I keep hitting spam instead of delete please move the spam button. I have a touch screen laptop so I use my finger to delete

  • ELAINE RAINES commented  ·   ·  Report

    instead of going to new mail (or inbox), Sign in goes to Spam. that might be because blocked addresses are still coming through.

  • Greg Guarry commented  ·   ·  Report

    Allow users to see and edit the list of email addresses that we have marked as spam. I don't want to constantly have to keep and/or look thru the Spam forlder to see if I've mistakenly marked a previous email as spam. I'd rather ocasionally see/edit the list marked for Spam.

  • Donna Mansolillo commented  ·   ·  Report

    Fix this!! Spam emails are now in my 'New Mail' box everyday and my spam box is empty. What happened?! I have to pick and choose the spam to block future emails. Most of the spam is disgusting to read. Annoying. I think it's time to change to gmail.

  • .JEANNE GUYON commented  ·   ·  Report

    Boite mails encombrée par les spams de jeus et les pubs USA !!

  • .JEANNE GUYON commented  ·   ·  Report

    Depuis des mois je me désabonne des sites USA de jeux.. ils reviennent toujours dans les spams !!

  • STEVE OWEN commented  ·   ·  Report

    Give ability to move or turn off informational banner that covers up "move delete spam ... More" when I check items, move or delete. It can be closed (via x) or eventually disappears, but it is annoying & I already know what I've done so it is an unnecessary delay.

1 3 5 … 17 18

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)