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'GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!' has been merged into this idea

Please allow sorting by sender. Without this, the email is not usable to me, since I have to delete junk emails and do it by sender.

Please allow sorting by sender as in the old system. Without this, the email is not usable to me, since I have to delete junk emails daily and always sort by sender to do so.

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JOHN CENTO shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi there. The option to sort by sender can be enabled by turning off the conversations. To do this, please go to Settings>More Settings>Viewing email>Group by conversation>turn it off. If you need additional assistance, please do not hesitate to contact us at help.aol.com   

Thank you,  

AOL Mail team

Show previous admin responses (2)
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  • K commented  ·   ·  Report

    STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

  • K commented  ·   ·  Report

    STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

  • Robert Osswald commented  ·   ·  Report

    Allowing sorting by email address allows me to decide which to save and which to delets. With hundreds of emails coming in daily, it makes processing them all MUCH easier

  • Robert Osswald commented  ·   ·  Report

    Time was, we could sort on email address instead of just time received...
    please bring this function back

  • PARESH PARMAR commented  ·   ·  Report

    Previously reported a few months ago, and only shows 'gathering information'! WHAT does THAT mean? I just need THAT FEATURE to work! Too many other issues and changes with aol emails that are making it worse to manage.

  • PARESH PARMAR commented  ·   ·  Report

    This is happening on various email addresses, and despite selecting to turn off the grouping, it still goes ahead and groups it. EXTREMELY difficult to find and follow emails.

  • PARESH PARMAR commented  ·   ·  Report

    This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.

  • RAYMOND LEWIS commented  ·   ·  Report

    I need the ability to sort by subject because it is difficult to find what I'm looking for when searching otherwise.

  • doug Pratt commented  ·   ·  Report

    would save much time searching for an outgoing email

  • doug Pratt commented  ·   ·  Report

    In the Sent Folder - should be able to sort by senders email address, Just like in the inbox when you sort on the sender address

  • Hazel Isitt commented  ·   ·  Report

    many of my emails from freegle or freecycle go to spam which means i do not see items of interest until too late, i am checking spam mail 4 or 5 times a day to see emails, there used to be a setting that allowed you to add allowed senders such as these, but since this disappeared my mail goes to spam.
    also a block setting to stop genuine spam would be helpful, as a female i dont want emails about male erection difficulties and making ones ***** grow as i dont have one in the first place

  • James Hollenberg commented  ·   ·  Report

    I love the new email especially as I discover more and more keyboard shortcuts.

    Search by sender works great but I would love to see a group by sender option which would just give the number of emails per sender and a delete option! Would allow me to clean up by inbox so much faster.

    Thanks for your ongoing efforts.

  • A Carlson commented  ·   ·  Report

    SORT BY SENDER!! How long are you/AOL going to "gather feedback" before you CHANGE THE SORT/FILTER OPTION BACK TO WHAT WORKED FOR US??

  • Rhonda Froland commented  ·   ·  Report

    BUT IT DID NOT GIVE YOU THE OPTION TO SORT BY SENDER. LISTEN. YOU ARE NEEDLESSLY STORING OVER 4500 EMAILS NEEDLESSLY, BECAUSE I DON'T HAVE ALL F......G DAY TO DELETE EMAILS. PLEASE PLEASE PLLEASE RETURN THE SORT BY SENDER FUNCTION SO THAT I CAN MASS DELETE!!!!!!!!

  • KAAREN LEE commented  ·   ·  Report

    You have made my already challenging work monumentally more difficult. I will change providers if this is not restored and SOON.

  • PATRICIA A OAKES commented  ·   ·  Report

    This has always been a pet peeve of mine as well. Who doesn't allow you to sort by sender???? I absolutely agree, we need to be able to sort by sender. Actually, it is quite frustrating for me. Therefore, it would this request is CRITICAL to me.

  • STACY WAGNER commented  ·   ·  Report

    You can click on "Sort" in the new version. 'Sender' is there for you to change to in a drop down screen.

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