AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
943 results found
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really miss the ability to easily view "all emails from/to sender" from a single selected email.
In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!
118th ranked -
Font
Not improving it would be just fine with me. I have to chose between a font I can't read and one that takes up half the screen. Just leave it alone!!!!
176th ranked -
the blocking looks like has stopped working!!!!!!
fix the blocking tools???
738th ranked -
pouvoir trier les mails par expéditeur ou objet comme avant
Je ne peux plus faire de tri par objet
457th ranked -
Stop sending unnecessary "Email sender verification notices" or at least add a tab that says this sender is safe!!!!
Stop sending unnecessary "Email sender verification notices" or at least add a tab that give me the option of saying that this sender is safe!!!!
457th ranked -
Please give us back our big Emogis. The tiny ones are almost useless and cannot be enlarged like the real AOL ones.
Enlarge our choices of emogis. Not enough scripts/type choices or
good sizes.457th ranked -
Automatically open to email instead of calendar or news
Easy option so when log in, automatically opens to email instead of calendar or news.
457th ranked -
457th ranked
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carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
167th ranked -
how to sort spam folder in order of sender?
composed email recipient drop down list doesn't always show all the names in my contact list! I have to go to contacts and click the name to start a new email to them. If this occurs because I clicked the "x" to remove a recipient in the TO box of a new email, please tell me how to get it back to being shown on the drop down list when I type the name in the TO box. Thank you.
457th rankedIf you send email again to an address you clicked the X next to, then they should re-appear in your auto-suggest next time. Please let us know if this is not what you're experiencing.
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Can Not Leave News Comments.
You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.
457th ranked -
FIX THE APP
If I read a new email on my AOL computer app, it automatically moves the new email that has been read & then moves that email to the old folder, but on my Samsung 23 Ultra Android AOL phone app, if I read the new mail, it will not change the mail & mover to old mail on my computer? So if I read all my emails on my phone, once I get to my computer I have to read all the emails again as it kept them as new on it. Case No, 20287659 Please get it to sync…
457th ranked -
email forwarding
Please enable email forwarding for all emails received.
222nd ranked -
Bewildering changes.
You can improve AOL by returning it to pre-AOL-Gold formatting. That was the beginning of the end; these current changes are the end. Just one example: the Reply, Reply All, Forward at the bottom of the screen. Having to scroll down through many messages to reply. Then when typing the new message, it disappears behind the Send button after two lines. What reasoning.
457th ranked -
Bad format in new and not able to revert to old even with help from help desk.
The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.
101st ranked -
can't print from email
you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.
176th ranked -
My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"457th ranked -
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
457th ranked -
MyPrivacy
MyPrivacy should be a general benefit to subscribers free and should be on an opt in basis. You should use this benefit as a marketing tool.
457th ranked -
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabe
My computer shows all my email folders in alphabetical order. On my iOS devices, there is a "Saved" folder with other sub folders in Alphabetical order. I would like the folders on my iOS devices to appear the same way they do on the computer without the "saved" sub folder.
457th ranked
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