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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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1007 results found

  1. Sorting emails after searching

    After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.

    488th ranked

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  2. give support staff the answers to the info required to verify ownership of accounts.

    Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.

    488th ranked

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  3. Holiday themes

    PLEASE, PLEASE bring back the holiday themes for AOL. Mail. There are only 13 to choose from, and only seasons. I miss the cute trees and snowmen and Thanksgiving and Halloween choices.

    208th ranked

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  4. show email ADDRESSES, not aliases in mail list

    There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.

    98th ranked

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    1 comment  ·  Admin →
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  5. email adds

    email adds are a pain..shame on aol on trying to nickle and dime its users

    188th ranked

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  6. 488th ranked

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  7. Autocorrect spelling while typing (key words: WHILE TYPING)

    I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.

    161st ranked

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  8. Spam Emails

    Can Spam Emails be automatically deleted ?

    48th ranked

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  9. Remove the 25MB cap on attachments, or at least increase it substantially.

    Remove the 25MB cap on attachments, or at least increase it substantially.

    69th ranked

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  10. Improve customer service, less greedy for fees. Find internal bugs

    AOL tech support phone system is not sensitive to respond. Some time I need to repeat multiple times to get through. I had a bad experience with your technician, had difficulties to get through, when I put number 1 in the survey, it automatically changed to 4. Some people designed a software to cheat the AOL administration. AOL service is deteriorating, Greedy for fees but not to improve quality. One tech hanged up my phone call. An investigation is needed to find this bug. Please learn how Gmail is doing, to find why you are left behind.

    488th ranked

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  11. suppressions des pubs dans la boite mail

    les pubs sur le côté de la page mail réduit considérablement le pleine écran de la page. De plus les pubs ne sont pas en français et on ne peut pas les supprimer. c'est insupportable

    488th ranked

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  12. Old set up

    I would like the old email set up and presentation!!!!

    488th ranked

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  13. Giving feedback is a waste of time because you really don't give a ****.

    Giving feedback is a waste of time because you really don't give a ****.

    260th ranked

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  14. PAY TO STOP ADVERTISING What Greed Monger came up with this idea??

    What a nice way to reward all of your faithful customers!!! Make them pay to stop advertising that you put in there email. I hope this starts a customer revolt that shuts AOL/YAHOO down. Greed at its best, thanks AOL for rewarding me for being a loyal customer for years. I will be looking into leaving you. Louis

    763rd ranked

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  15. POOR EMAIL forwarding COMPOSURE FROM A LINK IN READ EMAIL

    If I try to forward an email using an email I've read and have been supplied with a new email contact, the automatic population of the linked email for the new person doesn't get added to the new composing email.

    I hope I've said this correctly....Just another critical item to correct or bring back the old format! PRETTY PLEASE!

    763rd ranked

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  16. Settings provides no help with auto fill malfunctions. Don't use Twitter no AOL help

    Settings provides no help for auto fill malfunctions. Dont'f use Twitter. No AOL help desk. Will only accept emails if they concern abuse or access neither of which will serve my purpose.

    763rd ranked

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  17. 488th ranked

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  18. 304th ranked

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  19. Metal Roof Ad over inbox mail AND other Ads (big problem)

    I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?

    104th ranked

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  20. NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE

    NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!

    98th ranked

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