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AOL Mail Norrin

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1251 results found

  1. Keyboard

    Get rid of the split keyboard. Using it takes longer for several reasons. Not only does it take longer because I have to keep moving my focus back and forth from one side side to the other, it continually blocks my view of what I’ve written, finding and correcting mistakes, finding where I left off, rearranging formats, and/or inserting omissions. My messages are not usually short ones and having to go back and forth opening and closing the keyboard is a real pain. Then, when I take down the keyboard and find the needed change, as soon as I go…

    915th ranked
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  2. Why are Financial Institutions emails being blocked

    I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.

    443rd ranked
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  3. Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason

    NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…

    915th ranked
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  4. Why can't I black all the garbage emails that I receive--up to 100 per day?

    Switch to gmail!

    915th ranked
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  5. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

    915th ranked
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  6. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

    196th ranked
    1 comment  ·  Admin →
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  7. you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

    you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

    915th ranked
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  8. makes no sense

    You make me get a verification code from another email that you do not control and does not ask for a stupid code to show it is me. I have had this same AOL email for almost 30 years.

    915th ranked
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  9. "Related contacts""

    Hi, why don't you eliminate the popping "related contacts",
    it is "annoying", it is a waste of time, it is not "smart".
    Thanks.

    915th ranked
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  10. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

    915th ranked
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  11. Spam Block of NAME in a Spam E-mail Sender's Address

    Security & Spam blocking idea: Add a feature to be able to block the NAME portion of the Sender (what's before the @ sign) in a sender's e-mail address. For example: I get about 30+ spam e-mails a day from "good@[insert various .com domains]". This person keeps changing the domains, which I keep using your existing feature to block, but the "good" is always there and I can't block it that way even with a rule. It would really help us all cut down on spam. Thanks!

    915th ranked
    0 comments  ·  Admin →
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  12. Delete all messages with Trump and Elon Musk

    These messages about Trump and Musk are ridiculous. The information, if I want it, is available in the news and otherwise it just advertisements, which I don't want.

    915th ranked
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  13. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    23rd ranked
    Gathering Feedback  ·  13 comments  ·  Admin →
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  14. schedule send

    add the option for schedule send and undo send in desktop webmail.

    915th ranked
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  15. If you charge less for a premium account, AOL would make a lot more!

    If you charge less for a premium account, AOL would make a lot more!

    915th ranked
    0 comments  ·  Admin →
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  16. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    60th ranked
    0 comments  ·  Admin →
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  17. Webmail keeps on asking to verify the account even though its a trusted browser

    Please refrain from asking to verify the account on browser that is already trusted as it keeps getting my information to put and receive code
    kindly facilitate

    915th ranked
    0 comments  ·  Admin →
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  18. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    352nd ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  19. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    352nd ranked
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  20. Stop Spamming My E-Mail

    STOP SPAMMING MY E-MAIL...YOU SUCK

    915th ranked
    0 comments  ·  Admin →
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