AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1449 results found
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I NEED to sort inbox emails by sender in alphabetical order, HOW?
It's something to do with filters but couldn't understand, to complicated. WHY NOT A SIMPLE OPTION on the new emails page!
976th ranked -
I have a number of Email accounts with AOL and AOL won't let me access them.
I have a number of Email accounts with AOL and AOL won't let me access them.
I recently had to reinstall my browser and now I cannot log into some of my Email accounts.
The system tells me to use another device. I only have the one device!
How can this be corrected? Why is it impossible to find support for these problems?
976th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday.
Going into AOL through MSN browser. Tried to open Favorites list but there's nothing listed. This just started yesterday. I didn't have any problems prior to this.
976th ranked -
Subject line
Every single time I go to send an email, it promts no subject. I hate that. If I wanted one, I would enter a subject line. What is the point anyways?
976th ranked -
Stop this new sorting of in-box by date. It's dumb and annoying.
There is absolutely no reason for this! Today, the day before, and last week? Gimme a break.
976th ranked -
By leaving it alone. You recent changes are just annoying. I don't need to see my emails separated by date. SHEESH!!!
By leaving it alone. You recent changes are just annoying. I don't need to see my emails separated by date. SHEESH!!!
976th ranked -
Your "updates" are TERRIBLE!!! They just make me never want to use Aol again!!!!!
Stop trying to fix something that's already fine! How's that for a great idea!
976th ranked -
tag
And why is your email not tagged
This is a really big flaw
I really need to label incoming emails976th ranked -
Prioritize the main function
It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.
35th ranked -
I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis
Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.
4th ranked -
Flag email addresses for automatic deletion after 90 days based on Users adding a flag to the email account
Make it easy for users to get rid of needless repetitive messages used by Retail Outlets and others by giving the power to the User to designate which addresses these are. Now, if the retailers get wind of this, they will merely change the support, deal or info before the @eamil.com .org, .... who?! This way the User doesn't have to spend a half hours deleting messages. Thanks.
976th ranked -
Ability to set recurring calendar entries
Calendar is terrible for appointments--no ability to make recurring like Outlook provides
431st ranked -
52nd ranked
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Date format
Date format is currently stuck in US format... I know AOL was American, but if it's going to be taken seriously as an international organisation, it needs to allow those of us in the rest of the world to use either the international format (yy-mm-dd) which is good for ordering items in date order, or the more usual dd-mm-yy.
Imaging trying to give someone a number and saying "two hundred, four thousand and fifty-two" as the USA continues to do...976th ranked -
I agreed to the charge to reduce commercial ads on my mail but there has been no change
no change, too many commercial ads on my mail site...what gives?
150th ranked -
Provide wildcard (*) in Domain name
SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
How about allowing wildcards in Domain Name.128th ranked -
Aol Game
in bingo you cannot chat and pl;ay game at the same time
976th ranked -
Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...
Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...
976th ranked -
Verification codes
Stop wasting my texting minutes. This verification code nonsense is BS!!
101st ranked -
It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!
Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!
9th ranked
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