AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
217th ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
247th ranked -
my email addresses I have been sending to my contacts no longer pop up...this just started
email addresses I use daily no longer popping up on my desk top and google chrome...why?
921st ranked -
people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!
Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.
921st ranked -
Give us a whitelist
I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.
278th rankedIf you mark a message Not Spam using one of our clients once, that sender will no longer land in the Spam folder. Is there a chance you're using a 3rd party app - perhaps one with its own filters?
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Improve the parameters of your search function for inbox/mail
The search function is currently very inefficient. I am trying to get rid of SPAM in my inbox so do a search for it and it tells me "nothing to see here" for search result(s) however when I go to my inbox, I'm finding emails from the places/people that I just did a search on with no results. It clearly is NOT working the way it's suppose to. Not to mention, having the search for both "mail" and "web" in the same search area is very confusing, and I think might be A factor in to why it isn't working…
320th ranked -
Undo button
I accidentally deleted much of the email I was composing. But, with no 'UNDO' button, I couldn't retrieve what I just lost. Why don't you offer such a common command with Aol Mail? I had to try to remember what I had written and retype it. Bummer. Shame on you!
475th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
247th ranked -
********* and your bogus SECURITY CONCERNS
********* and your bogus SECURITY CONCERNS
385th ranked -
get rid of auto **** up
do not instantly change what I write I may actually be ******* correct.
385th ranked -
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
385th ranked -
please go back to the system you had 3 days ago
go back 3days the new setup is lousy
475th ranked -
Why the **** am I being FORCED to use two factor authentication? This is complete nonsense.
Insulting and ridiculous.
320th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
217th ranked -
385th ranked
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Select and delete multiple filters at one time.
Select and delete multiple filters at one time.
644th ranked -
Need the email count of each folder that used to exist in previous versions. Please provide email count.
Gmail gives an email count for each folder. AOL should provide an email count of each folder. I don't understand why this is not provided. In previous version an email count was provided.
475th ranked -
Let me change the message notification sound like apple does. I do not like the default sound and there appears to be no way to change it.
Option to Select from message notification sound from list of sound options.
475th ranked -
Everytime I reforward an email a new margin and line appear to the left - THIS NEVER EXISTED MONTHS BACK!
Everytime I reforward an email a new margin and line appear to the left...REMOVE MARGIN LINES THAT ARE CREATED EVERYTIME YOU FORWARD AN EMAIL - oit narrows and distorts the original email
320th ranked -
Vastly expand the real time dictionary and add functionality to add to it.
Hello and thank for considering what should be a very, very, very simple automation issue. That being the roundly insufficient automatized "dictionary" during email composition.
On top of not finding what should be simple words for a reasonably expanded vocabulary, there's no option to add what you had to search out to make sure you're not going crazy; agian, over a simple word like suss.
Thanks again.
921st ranked
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