AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1191 results found
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How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!
326th ranked -
scroll post with keyboard
I USED to be able to scroll an email using the 'Space' bar. Now you do not allow ANY keyboard input to page through an email! I have to click the email, then move the arrow down and right to the vertical scroll bar, THEN click to page down - NOT as convenient!
227th ranked -
hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, amo
hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, among new ones only. now when we do a search it gives us the result for everything.
566th ranked -
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
Dear AOL, Our AOl Mail just keeps getting slower and slower. Please advise on how to streamline this process. Thank you. Wm. R. Shields
566th ranked -
My e-mail no longer spaces properly,,,,,,,,,,,,do to the ******* unwanted ads...............please fix!
Quit forcing ads down our throats............
266th ranked -
Marking emails safe and stop delaying them for 12 hours
Your Spam detector keeps blooking emails that I receive from customers every day. It also holds it for 12 hours before sending it and then has a red highlighted area that says
CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
What happened to the CLICK HERE IF YOU KNOW IT IS SAFE option? it was on the old mail system for years - I need my reports on time not 12 hours later or in the spam folder.
please give me a…566th ranked -
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
aol app wont open on iphone or ipad today, is this a known fault or just my devices?
566th ranked -
Yahoo requires all senders to authenticate with either SPF or DKIM.
Yahoo requires all senders to authenticate with either SPF or DKIM.
913th ranked -
Absolutely no reason to require an extra click to choose where an attachment comes from, no one ever attaches files "from a recent email"
In decades of using AOL Mail, I have never ever attached a file 'from a recent email'. There is zero reason to make this an extra step, extra click when adding an attachment. Make this a setting you can turn off for the large percentage of us that don't ever do this.
913th ranked -
responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
30th ranked -
Color code
Any chance we could be able to add different colors/highlights permanently to specific email lines?
For example: be able to Color code specific emails to help Identify them (their importance) as a group if needed? Or another way to state: by using different colors we could highlight the importance of individual emails and therefore group them accordingly. That would be wonderful! Thank you for your time and consideration in this matter! Greatly appreciated! Food for thought.
913th ranked -
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
913th ranked -
new mail old mail new mail
Why does a new email that I have read show up again a few hours later as new mail?
266th ranked -
IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.
Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.
566th rankedWould advanced search help you navigate? https://help.aol.com/articles/search-for-messages-in-new-aol-mail
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266th ranked
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Is there ANY chance of a holiday inspired background?
Christmas, New Years, Kwana, Hanukkah etc
326th ranked -
Previously, you could sort emails from A-Z and from Z-A. Now it only has sort sender A-Z.
Allowing it to sort emails from A-Z and Z-A would be helpful. It used to be this way. Now it's only allowing sorting sender A-Z. Since I have 5000+ emails, I like to go from the bottom since it takes so long to go through and delete ones I don't need.
411th ranked -
printing issue on the news article
I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.
566th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
161st ranked -
would love to see more themes like christmas
mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.
326th ranked
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