AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1319 results found
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663rd ranked
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949th ranked
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Spam Filter Broken
What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…
506th ranked -
Fix your site; it's corrupted and not functioning
Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.
296th ranked -
Bitte auch in deutsch die Seiten
Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.
663rd rankedVielleicht könnte das helfen? -
Please allow for smaller font in the inbox-
I see people asking for larger font- for some reason, even with large font turned off in my settings, i still have very large bold font in my inbox, meaning that i can only see a limited number of emails listed at a time. I would like the page to be closer to what i see when i am on Yahoo. (I recently changed from Yahoo because they got rid of their stationary, which is very important to me.) The two issues i have been having since my change over relate to limited viewing capacity on the screen when looking…
663rd rankedThank you for using AOL Mail! Hopefully this help article is useful to you: https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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Adding contacts bug
Issue on adding contacts
- Needing to go incognito to add contacts
- using normal tab is not working.148th ranked -
Bring back the old e-mail. Just had a blank window that said that I have nothing to see here while it showed 9 new e-mails.
BRING BACK OLD EMAIL AND GIVE ME A CHOICE WHICH ONE TO USE LIKE IT USED TO BE.
123rd ranked -
where is send button
I usually cannot find the send button on the new AOL. This is absurd. If you wish to improve AOL as stated above then revert to the classic AOL, the one that existed before the big improvement.
After all these decades I am going to have to give up AOL mail and switch to Gmail. AOL is unreliable (can't send messages) and therefore useless.
663rd ranked -
Add 'Mark as Read' in Block Senders Pop Up
In the Block Senders Popup, below the listing of senders, there are two check boxes. 'Block all future emails' and 'Delete all existing emails'. Can you add a third checkbox labeled 'Mark selected emails as read'? This would take the emails selected and just simply mark them as read. The scenario I use this for the most is, I don't always want to delete the emails, but I definitely want to block future emails and mark the current ones as read. Be nice to do it in one motion.
414th ranked -
Email shouldn't be a hassle. AOL's attempt to get my nonexistent cellphone number is a pain in the butt.
I'm all for email security, but once reading your emails becomes a pain in the butt it's gone too far. AOL's security prompt's are clearly a way to get my nonexistent cellphone number - they tell you this in the fine print. Stop the phishing AOL. How about allowing up to 40 character passwords? AOL was my first email address and is still my main email address but if it becomes a pain in the butt I'll have to change to a non pain in the butt site.
663rd ranked -
E-mail and Lists.
Stay out of my address book. You have fixed it so I cannot erase or
add to my own mail on line. I am perfectly capable of doing it myself.
You manage to find me for ads, but not to add my own new people.
I spent over an hour last night trying to go through all the steps of
updating what should have and used to be done on the send page of
shared notes and info to others.949th ranked -
Bring back Classic AOL
It's been months and I'm still not accustomed to this stupid new email system.
The old AOL was vastly superior.
296th ranked -
need to have the ability to change the size of the words
I need to be able to change the size of the letters/words so that I can read my emails. I have to print all my pages because I can't' see what it says. In settings thee is a place for it but I moved the button and it did absolutely nothing. There should be sizes there so that you can adjust the size easily.
663rd ranked -
Go back to the classic layout
Go back to the classic layout
348th ranked -
scroll post with keyboard
I USED to be able to scroll an email using the 'Space' bar. Now you do not allow ANY keyboard input to page through an email! I have to click the email, then move the arrow down and right to the vertical scroll bar, THEN click to page down - NOT as convenient!
260th ranked -
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
414th ranked -
Sound when e-mail comes to your internet
where is it you got mail huh
949th ranked -
STOP THE BLINKING PAGE.. OMG GET AOL BACK ENOUGH OF NEW MORON BLOOD
HOW IN THE **** DO YOU STOP MY PAGE FOR MAIL FROM BLINKING....OMG I HAVE HAD AOL FOR DECADES AND IT IS REALLY A MESS... SOME OF THE NEW BLOOD YOU HIRED ARE MORONS...
89th ranked -
Show the full email address in new mail to be able to identify spam before opening
Show the full email address in new mail to be able to identify spam before opening. Currently, we do not see enough of the email address to determine if it is legitimate or spam email. This seems like a “no brainer” but, yet, AOL has not figured it out yet. At least with the old AOL mail, we were able to adjust heading widths to our liking. That feature is gone! Why?
414th ranked
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