AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1300 results found
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Stop changing the layout of the inbox!!!
Stop changing the layout of the inbox!!!
It looked fine the way it was and when you selected an item to move or delete it didn't automatically open an unread email. These constant "layout updates" are terrible and unhelpful469th ranked -
Filter Arrows
Filter Arrows (up and down) should on the left or the right side of the pane so we can see the filters moving up or down so we can easily see where to stop it!
216th ranked -
Stop blocking incoming emails.
Why am I not receiving certain emails. I am awaiting important emails from my bank for access codes.....but these are getting blocked automatically from AOL. I understand security but these do not even go to Spam so I can choose if I want to read them. Makes me wonder what other emails I am not getting.
101st ranked -
Related Contacts Popups.
How can the Related Contacts Pop Up windows be disabled? They are very disruptive and not at all helpful. Please advise. Thank you.
469th ranked -
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
GO BACK TO THE OLD FORMAT. THIS NEW ONE STINKS BIG TIME!!!!!
469th ranked -
separate email window
Bring back the option to open an email in a new window. It is a useful feature that aids productivity.
I cannot believe how someone in the design team thought it was a good idea to remove!
77th ranked -
Stop the automatic link previews!
New email automatically inserts link previews when composing. That's not how email works. It isn't a blog post. Turn that nonsense off!
643rd ranked -
It is NOT an IMPROVEMENT when you REMOVE THE BASIC FUNDAMENTALS USED to Write an Email.
IN OLD AOL EMAIL, WE HAD...
A long list of FONTS to choose from
We had more options on SIZE OF FONT
Old AOL had a larger choice of COLORS of FONT to choose with the OPTION to ADD PERSONAL COLORS
We could place an email IN A NEW WINDOW!
We could CONTROL the SIZE of the WINDOW and the PLACEMENT
****When SENDING an Email, we typed the first few letters of the email addy and the EMAIL APPEARED. NOW a NAME appears. If we are writing an email, the NAME SHOULD NOT APPEAR IN THE SENDER BOX ....THE EMAIL…
643rd ranked -
An alert when a specific sender emails me
I only check my emails once or twice a day, but sometimes I get a rare important message that needs to be answered immediately. Can you have a feature that for specific important selected senders, I can get a text or a push notification on my phone if they message me? Thanks!
643rd ranked -
Why are you not listening? This version is awful, PLEASE let us go back to the Classic Version.
Why do you not listen to your customers? Why don't you interact? Why don't you put it back. Please!
216th ranked -
"Add Contact" missing from new version
"Add Contact" seems to be missing in new format, I had to switch back to old AOL just to add a new contact
119th ranked -
spam count display
Display the folder count against the Spam Folder -
The Spam Folder used to show the count of email in it. It currently does not. As a direct result, combined with AOL's apparently more aggressive spam filtering, messages have been accumulating in my spam folder without my realizing it. That means I have missed important messages because I did not have any reason to look in the spam folder!
Please, put the count of messages back in the left column for the Spam Folder.318th ranked -
Give me the easy ability to opt out of every form of advertising and tracking on my accounts.
Give me the easy ability to opt out of every form of advertising and tracking on my accounts. It's way to complicated and time consuming when it could (AND SHOULD) be as simple as a one click action by the consumer.
91st ranked -
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!!
I need more holiday and festive backgrounds to apply to my email. Like: Christmas, 4th of July, Birthday, Memorial Day, Vlalentine's Day!!
382nd ranked -
Restore the ability to generate passwords for third party email apps such as Outlook
AOL seem to have (deliberately?) disabled the passord generator for third party apps which means (being forced) to use AOL apps (along with unwanted adverts).
318th ranked -
STAYING SIGNED IN!!!
I CLICK "STAY SIGNED IN" BUT YOU ALWAYS BOOT ME THE FVCK OUT!!!
WHAT THE HAIL IS THE REASON FOR EVEN CLICKING THAT DAYUMM BOX IF YOU ARE JUST GOING TO BOOT ME BACK OUT, JERKS!!!!!
469th ranked -
I can't just print an attachment anymore, I have to use space on my hard drive. I HATE AOL!!
YOU SUCK SO MUCH!! THERE WAS NO NEED TO FIX SOMETHING THAT WAS NOT BROKEN. I HATE THAT I NOW HAVE TO DUMP AOL AFTER 30 YEARS TO FIND A NEW EMAIL PROVIDER THAT DOESN'T SUCK AND HATE THEIR OWN LOYAL USERS. ********.
134th ranked -
Allow an email to be pinned to top of email inbox
If you have a time sensitive/important email, allow it to be pinned or moved to the top of the email inbox so it doesn't get shuffled down the list by new incoming emails.
643rd ranked -
Delete spam when folder is emptied
When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.
244th ranked -
sort by "newest on top" displays only a small subset of all emails in inbox
Only for my account, when emails are sorted by newest on top (the default), only a small subset of the emails are displayed.
The subset of emails is not just the latest ones but are spread out across multiple years.
If I reverse the sort to oldest on top, then all the emails show up.
This issue could be similar to issue ranked #325: What happened to all of the mail in my inbox?
928th ranked
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