AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1481 results found
-
AoL draft needs allow send, change, after recently sent several of same topic to same destination.
Need fix problem which stops changes, saving, or sending draft of same topic, to same destination of several recently sent. Seems system mistakes as already sent, although changed.
705th ranked -
get rid of popup about not enough room to read email
This new popup about reading email without adds is very annoying. I will be transferring my email to another company. I will not be blackmailed to see my entire email.
239th ranked -
Its prety obviouse that AOL are not listening to their users.
Its pretty obvious that AOL are not listening to their users. The new format still sucks and the ads in our email are becoming more aggressive. You will notice that AOL totaly ignore direct critisism. AOL bring back the old format and keep your users happy, ignore them and you will lose your users.
239th ranked -
20th ranked
-
Go back to having a support email address like support@aol.com and the like so customers of the 21st century can contact you easier rather t
Go back to having a support email address like support@aol.com and the like so customers of the 21st century can contact you easier rather than having to phone call you as it's waste of their time and yours.
538th ranked -
Hi, Is there a possibility for choosing the option where I receive notification when receiver opens it ?
Put in the option of a notification when receiver reads my email please.
705th ranked -
705th ranked
-
Remove the 25MB cap on attachments, or at least increase it substantially.
Remove the 25MB cap on attachments, or at least increase it substantially.
53rd ranked -
85th ranked
-
Customer would like to have a new more spaces for contacts in order for them to have more room for contacts.
She has been a Premium member of AOL since its inception and uses if for her business. She has not switched providers. She believes that AOL can make an exception to the 1,000 contacts limit.
705th ranked -
Go back to old format please.
Please go back to the old format. I find this new one to be very difficult.
I was unable to access my Contact Lists. If it wasn't broken, why did you fix it??147th ranked -
AOL mail
Don't like the new changes...
366th ranked -
Dictionary Additions
Can we get our custom dictionary back? And how about showing misspelllings in the email rather than having to go back and review??
705th ranked -
contact list add comma separated email address
Allow multiple, comma-separated email address to be pasted into a contact list (WHY, in a LIST, implying the need for multiple email addresses, as opposed to a CONTACT, would AOL limit the add address field to MANUALLY TYPED ADDRESSES ONE AT A FREAKING TIME?????????????????) Jeez Cmon
436th ranked -
You dinigreated what was a very good product. The originator of this idea for change is out of touch with the user's needs.
I have used AOL for over 20 years, however, I hate the latest reiteration, and I am looking to change to another email service unless you can mitigate the current issues.
705th ranked -
The box which appears on the right showing the name of a contact cannot be shrunk. I don't even want the name of the contact.
Allow an option for shrinking or removing the name of the contact on the right side of the e mail frame.
705th ranked -
Bias in your e-mail filters
For years I have received daily e-mails from a Catholic organization. Lately, each e-mail has a banner asking if this message is safe. Is this due to some sort of bias on your part? Each time, I mark it as safe, and the very next day, same thing. Yet, you often miss obvious spam that I have to mark and delete.
538th rankedCould you please let us know if this is still happening for you or has been resolved?
-
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.
Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!
85th ranked -
Adding contacts bug
Issue on adding contacts
- Needing to go incognito to add contacts
- using normal tab is not working.129th ranked -
Bad format in new and not able to revert to old even with help from help desk.
The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.
85th ranked
- Don't see your idea?