AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1186 results found
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silent in your response and fixes
Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…
564th ranked -
autocorrect spelling while typing
I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
564th ranked -
Might as well use g.mail, it looks the same, boring impersonal. Links do not work.
Return to the old version.
151st ranked -
Stop blocking incoming emails.
Why am I not receiving certain emails. I am awaiting important emails from my bank for access codes.....but these are getting blocked automatically from AOL. I understand security but these do not even go to Spam so I can choose if I want to read them. Makes me wonder what other emails I am not getting.
104th ranked -
Would love to be able to check French spelling.
I use AOL because Yahoo got rid of its stationary and you have stationary, which i love. :) However, i really miss being able to check my spelling or get accents added in when i write an email in French. If there is a way to do that, i haven't found it.
Thank you!913th ranked -
Your new email organization is terrible.
Your new email organization is terrible. Can't see the old, spam or recently deleted emails.
564th ranked -
With the new AOL I lost the ability to print an email that I compose, BEFORE I send it. I wish you would bring back this feature.
I would like to be able to PRINT email that I COMPOSE BEFORE I SEND IT. I was able to do this with the old format. I can send it to myself and then print that, but that's redundant. If I click Ctrl P it prints the whole screen, left side options and all. Not acceptable. I spoke to a tech support person about this today and he tried to find alternatives, but there were none. He suggested I send in a suggestion. Thank you for your time.
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913th ranked
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Contact lists
It is now very hard to edit names when composing emails. Suggestion:
Keep contacts in alphabetical order. Get rid of the 'initials logo' (totally unnecessary). Allow users to expand the address box to see up to 100 recipient names at a time if required. Allow us to cut and paste in addresses, instead of doing one at a time.913th ranked -
No red ink to type in and no basic blue; plus, emoticons are too small.
Please add basic red and medium blue ink. Emojis are too small to use.
913th ranked -
Implement sub-addressing
Would like to be able to have some kind of sub-addressing separator
https://en.wikipedia.org/wiki/Email_address#Sub-addressingThis would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
For example, using + as a separator:
If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…913th ranked -
mail sort
It would be nice to have the option to permanently sort mail either always oldest or always newest. I like to read my oldest first, and if i delete or respond to a mail, my mail box always goes back to newest first.
266th ranked -
I would like to hold mail in Trash longer than 1 week. Can I change this?
I would like to hold mail in Trash longer than 1 week. Can I change this?
326th ranked -
Email Fonts
Why were the font selections taken away with this new, not so good, email.
913th ranked -
Dashboard security is not working
I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…
135th ranked -
you combined my aol mail with my wife's - diffeerent name- different passwords- Different sexes!! DUH!! WIFE- HUSBAND!!!
you direct MY wife's name to my account
411th ranked -
I hate my AOL after you have changed it, hate the calendar, it has taken me months to figure things out, it is always breaking down,
When I try to put a letter into a folder, the names keep rolling and you can't put it in the correct subject....why is it rolling all of the sudden?
913th ranked -
your new aol still stinks. WHen I select from the inbox, any number of emails to delete, it always also deletes or otherwise looses the next
are you ever going to fix this ****** aol "new" email, or do I dump aol and go to google mail??? hurry up its been screwed up since you dropped this tyrd on us...............
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913th ranked
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email displayed in popup renders mail useless (MacBook)
On opening a new email, I regularly get presented with the message in a borderless popup window. I cannot reply to the message. I have to go out of email and back in.
This happens on my MacBook Pro running MacOs 11.7.10.
Fortunately it doesn't happen on my iPad.
Utterly useless!
913th ranked
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