AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1298 results found
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New format complicates my work.
The new format is much more complicated when it comes to creating a contact list. Once the list is created I want to join lists and that too is difficult. I also, copy and paste the list then I can use it for Sign up genius or to send professional emails through Constant Contact. The
new format will not allow my to copy and paste a list. I have to revert to Basic Mail but then other tools are not available. It is very frustrating and I am not sure what has been improved.318th ranked -
Your replies options need to include Email !!
YOU WROTE
BEGINS
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.comLooking forward to your reply!
Thank you,
AOL Mail Team
ENDSI DO NOT USE ANY OFTHE ABOVE, FOR REASONS. WHAT IS WRONG WITH ACTULLTY USEING YOUR ACTUAL ACTAUL PRPODUCT?? Y'KNOW - EMAIL !!!!
382nd ranked -
The "CURRENT" "OLD AOL MAIL" is Not the the old AOL mail of this past week, 5/21/2023. Please do tell what happened.
5/28/2023 What, please tell, was the reason for the drastic change in the "basic aol mail"? The new "old mail" is so much less user friendly.
155th ranked -
undo changes
It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!
469th ranked -
928th ranked
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* @aol.com
Make the Emoji's large enough to make out what each one
looks like !!! Way too small!!!
Also, the Good nights, and Good mornings should be
consisted with current days .382nd ranked -
Photos received are not the same as they are sent by friends
Instead of being side by side they are on top of each other, I don't want to pay for fixing this issue.
928th ranked -
NEW AOL SUCKS BIG TIME. I SEE WHY SUBSRIBERS ARE QUITTING
BRING BACK OLD AOL
643rd ranked -
MAIL
GIVE ME BACK MY OLD MAIL
928th ranked -
469th ranked
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HOW IS IT POSSIBLE THAT YOUR AOL NEWS ARE SO STUPID?
WHY ARE YOUR AOL NEWS SO SO STUPID? IS TAT YOU ARE STUPID OR YOU JUST MAKE STUPID NEWS FOR STUPID PEOPLE?
318th ranked -
new aol mail
I want to suggest to give us option to adjust the left panel and the option to adjust the sender nam/subjet/date/preview of the email on the new aol mail
141st ranked -
Your search function is broken.
If I place a contact name in the search field, it only shows emal that was sent by that contact. It used to also find email that the contact was the recepient of an email. When there is an exchange of emails between me and the contact, I need to see ALL the emails going both ways. Also, your search doesn't seem to look for 'older' emails in all my folders. I can't manage my emails without this functionality.
382nd ranked -
Contacts--editing is very complicated, now 5-6 steps instead of 2. Bring back the previous window for editing & deleting contacts.
Editing contact lists is now very complicated, 5-6 steps instead of 2, & it's difficult to find "edit", nowhere to click easily. Bring back the previous window for editing, which was so much easier & very obvious how to do it. Editing lists is impossible--I often want to delete someone from a list but not from the individual list. But the system won't let me do that. I am wasting SO MUCH TIME when I need to edit my contact lists. PLEASE CORRECT THIS!! Why do you change a good thing that works just fine??
382nd ranked -
Remove date rows from inbox
If you "sort" your email by "starred" and don't have any starred it will remove the date rows. So, it should be easy to program/include/provide email with out date rows as a view option. For now using the starred sort option is a work around for something that should be a formatting option. Thanks.
643rd ranked -
idiots
Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.
643rd ranked -
MAKE IS SO I CAN PRINT DRAFT EMAILS!!!!!!!!!!!
I work for an old school lawyer who must have all emails printed in "draft" before I am allowed to send them. I really do not mind the new format BUT NOT BEING ABLE TO PRINT DRAFT EMAILS IS CRITICAL!
643rd ranked -
signon screen picture
Can I change the picture on the sign-on screen? the one with the senior citizen mouth-breather is making me sick.
643rd ranked -
Incomplete Titles for AOL News Articles - A Terrible Idea.
AOL News does not now show full titles for most news articles. A terrible idea. I will not read any article where the title does not tell the content of the piece. Bad for AOL. Bad for advertisers that I hope are complaining big time.
318th ranked -
How do I set email inbox to ask before sending mail to trash or recently deleted folder
How do I set email inbox to ask before sending mail to trash or recently deleted folder
469th ranked
- Don't see your idea?