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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1463 results found

  1. In Settings > Security and Privacy add "Safe Senders List" to keep emails from going into SPAM

    Having 'Block all senders except contacts' doesn't include emails from new doctors, lawyers, or businesses. A SAFE SENDERS LIST enables adding people who are not in our contacts.

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  2. page setting for emails

    Do not like new page settting! How do I read my incoming emails?

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  3. I would like to stay with the New AOL Mail. Instead of the old email. Much better for this 75 old Senior.

    I would like to stay with the New AOL Mail. Instead of the old email. Much better for this 75 year old Senior. Thank you Anna.

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  4. RTL not working on RTL languages when composing!

    RTL Hebrew Text Formatting Issue – Exclamation Mark Appears on the Wrong Side

    Hello AOL Mail Support,

    I would like to report a formatting issue when writing emails in Hebrew (RTL language).

    When I type a Hebrew word followed by an exclamation mark, the exclamation mark appears on the wrong side of the word. Instead of being positioned according to the right-to-left direction of Hebrew text at the left of the word, it is displayed incorrectly on the right of the.

    For example:

    Wrong:\
    שלום!

    Correct:\
    שלום! 1
    If you take the incorrect word and paste it into…

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  5. When sending email to a group, AOL has created some sort of situation where recipients can not reply all to the group.

    When sending email to a group, AOL has created some sort of situation where recipients can not reply all to the group. It doesn't matter if the recipient is aol or gmail, nobody can reply all. The only one who can is myself as the originator. anyone else discover this?

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  6. GO BACK TO CLASSIC EMAIL

    I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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  7. Darstellung der emails

    Die Darstellung der Inhalte der emails ist zu schmal, meist wird ein Teil der Nachricht abgeschnitten. Im Gegenzug ist die Spalte mit Kontakte-Kalender-Notizblock...unnötig breit/für mich überflüssig. Wie kann ich die Spalte "Inhalt der Nachricht" breiter darstellen?
    Hinweis: dieses Feedback habe ich bereits vor Wochen gegeben, leider keine Antwort erhalten. Bitte um Antwort.

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  8. Delete all

    I have loved the delete all emails from this sender, but now it’s only giving me the option to unsubscribe, which I don’t want to do. Please return to previous availability to delete all

    1002nd ranked

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  9. Have multiple contact names with no information saved, due to lack of e-mail. How to delete these names that were added?

    Have multiple contact names with no information saved, due to lack of e-mail. How to delete these names that were added?

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  10. you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email

    when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.

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  11. Why can't we block senders of **** from our spam? Why are we forced to see violent **** comments in AOL?

    I was told we can't block more than 1000. Why? Why are we forced to read **** in our spam? It's disgusting and violent.

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  12. You could improve AOL Mail by not making unnecessary changes (they are not improvements) and listening and responding to feedback.

    You could improve AOL Mail by not making unnecessary changes (they are not improvements) and listening and responding to feedback.

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  13. I miss being able to assign my OWN sound to email notiffication when I sign in. I had Superchicken, and it always made me smile.

    Add the choice of either uploading or merely assigning a random MP3MP4/Wav sound to you've got mail. Whoopi is cheerful, but My Super Chicken invariable mad me smile, and set my mood.

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  14. 1002nd ranked

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  15. aol website is way sub-par and behind the times...fix the problem I am describing!!

    YOU aol idiots and losers!!!!!!!!!!!!!!!! why aren't the pictures inserted in email DO NOT SHOW UP???????????
    WHY CAN'T AOL BE AT LEAST HALF AS GOOD AS GMAIL??? FIX THIS PROBLEM RIGHT AWAY!!!!!!!!!

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  16. 1002nd ranked

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  17. year of email does not show up no matter what browser or if use aols native one. show 9/2 and no year after it does not show 9/2/2026

    my screen date format changed last night and can not fix it tried to follow steps on internet and aol help page. The info to change it was on other paged that did not belong to aol but when i looked at aol also and none of the way were availble in new format the email changed to does not matter if i use firefox of aol email. the web page that pulls the information from the internet remains the same no matter which program i use it is saved per email and the date format does not show the…

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  18. Larger drop down menu to view files for filing your messages in new folder from the header. Appears when aol updated you SHRUNK IT.

    Larger drop down menu to view files for filing your messages in applicable folder from the header of the aol window. Appears when aol updated you SHRUNK IT and you now have to scroll small area to find applicable file to store message.

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  19. rétablir le blocage manuel des adresses spam

    auparavant, on pouvait sélectionner tous les spams et par l'option "Plus" bloquer les adresses correspondantes... On ne peut plus le faire maintenant: l'option n'existe plus... Pourquoi ?

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  20. 1002nd ranked

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AOL Mail Norrin

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