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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1420 results found

  1. Need to change back to other Mailsite,

    I want to go back to the other Mail site I use to have. Not this one How do I change it?

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  2. ACCOUNT DELETION

    1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
    2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
    AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!

    So I hope you improve AOL and remove all these ilogical nonsense!!!!

    Thank you!

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  3. ACCOUNT DELETION

    1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
    2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
    AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!

    So I hope you improve AOL and remove all these ilogical nonsense!!!!

    Thank you!

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  4. no option to view images

    I have images disabled by default. There used to be a button to view images if I wanted to. The button was removed and now there's a message that says "External images are now safer and shown by default." and tells me to change my settings. I'm not turning images on by default. Give me back the button to view images.

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  5. UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!

    FIX IT!!!!!!!!!!!!!! CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    EVERY DAY UNTIL YOU CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  6. aol does not take my pdf attachments any more. none. why and how can that be fixed??

    aol does not take my pdf attachments any more. none. why and how can that be fixed??

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  7. Beta Testing Snafu

    In the middle of a business day, my entire interface changed (fonts, spacing, my signature, boldness/lightness of texts, etc.). Things were indented in old emails that weren't before. I freaked out and called AOL. After an hour and a half on the phone, Michael, my tech rep, said that this happened because I was randomly selected for Beta Testing! Are you kidding me? What right does AOL have to change everything in my email interface in the middle of a business day. I had to spend half an hour reformatting my signature because all the spacing and fonts were screwed…

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  8. CHANGE IT FFS!!!!!!!!!!

    UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  9. HACKED... when we add email to our phone it's duplicated by a gmail; I lost all of my contacts deleting that account that was meant for Aol

    I had a gmail account that was exactly the same as my AOL. That account was hacked but still exist, so when I was forced to download my AOL account on the phone gmail made it exactly the same as my AOL account which I already had a gmail with the same name, so when I tried to find the account, gmail sent me the old account and I lost all of my contact sunk into the new gmail they created. I already had a gmail with that name; now I want to know how to get those contacts back…

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  10. FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED BLOCKING OF SPAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  11. Display the next message

    It used to display the next message when I deleted as I read, but it stopped doing that, even though all the setting are still correct. I changed them and put them back but it still doesn't work. How can I fix this problem? Deleting cookie & browsing data had no effect either.

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  12. Can't block a numeric ID that uses different domain names

    Filling up block list of same numeric ID that uses different domain names.
    Can't add numeric ID wild card domain (e.g., 1234567@.).
    Get invalid message.

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  13. how do I turn up the brightness level, having trouble with eye sight

    I can't read these things with the lower brightness level today. please fix this.

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  14. fix draft editing

    Having lots of problems with AOL Mail, ie having typing interrupted when editing a draft, loosing a draft in the editing file and finding in among saved Draft in a version that can't be edited.

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  15. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

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  16. Hundreds of spam messages a day

    UNLIMITED BLOCKING OF SPAM!!!!!!!!!!!!!!!!!!!!

    UNLIMITED BLOCKING OF SPAM!!!!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED BLOCKING OF SPAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  17. issue an unsend button

    Google mail has an unsend button. Years ago I asked why AOL doesn't and still no unsend button tody. Today I needed to unsend a mistakenly sent email and couldn't. Still no unsend button. Please issue an unsend button. I'm still a paying customer when all the world gets free email service and why? I don't know, just used to the pay services of AOL after using it for 30 years. Please put in an unsend button. TY

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  18. GET IT DONE!!!!!!!!!!!!!

    UNLIMITED BLOCKING ON SPAM!!!!!!!!!!!!!!!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!!

    FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  19. The ability to whitelist a domain

    Please add the ability to whitelist email domains. I get voicemail to email notifications from my home phone which all go to spam. I have trouble receiving mail from vm.vonage.com and vm.slic.com

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  20. 964th ranked

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