AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1478 results found
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Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!
365th ranked -
Bring Back Contact editing and display window.
Your Contact arrangement is not friendly to editing and deleting. Your previous contacts & list management method was so superior to your present arrangement.
365th ranked -
Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…536th ranked -
I would like to view my email in full width. Stop insulting me with your stupid graphic
I would like to read my mail in full width. Stop insulting me with your stupid graphic!
436th ranked -
I HATE HATE HATE YOUR NEW AOL It just plain sucks.
go back to old format and tasks
536th ranked -
Follow Up Attempt
Thank you for your message quoted below. The Help.aol.com link did not appear to accommodate any access to contact you; and I do not subscribe to any Social Media sites. Please advise. Thank you..
Thank you,
<< Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com. >>AOL team
436th ranked -
STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.
STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
Horribly irritating.705th ranked -
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.436th ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
436th ranked -
Autocorrect spelling WHILE TYPING!!!
When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
436th ranked -
stop letting bored people change mail settings without asking individual permission. i cant get rid of the wonderful side bar
i can't see my email on my android phone now. The ones making these changes really don't care about keeping people using aol
436th ranked -
How do I email a bulk list? Change my senders name?
I changed my senders name once, but can't figure out how to do it again. Also I can't find a way to email a bulk list.
365th ranked -
318th ranked
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SECOND ARTHORIZATION NEEDED
70 here! I would love to know why I have to prove who I am logging onto my puter every nite, same friggen time, nite after nite? Now, I have to lug around my phone to get a code. I do have some memory problems writing down passwords tho. Sorry that I DO NOT make this password as difficult as AOL would like, but most of the time I forget to write them down! This has been going on for a week, really irritates me. Seems like it is full time now.
365th ranked -
Related Contacts Pop Up Window
How can the Related Contacts Pop Up Window be removed?
318th ranked -
dark mode for mail
How about an option for viewing email in "dark mode" for people with light sensitivity?
705th ranked -
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform
705th ranked -
You can improve your news feed by just telling unbiased facts and stop the left lean on all your stories. Quit censoring conservative remark
Stop leaning so hard left.
536th ranked -
The former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
he former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
705th ranked -
Folder goes bold when new content arrives
I would like a folder to change to bold when there is new content in it. I thought this use to work, but now it definitely does not - is there some setting I can change?
996th ranked
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