Skip to content

AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1183 results found

  1. Scroll Bar on the Right Moves Down the List

    Please fix the problem with the Scroll Bar on the Right side of the Mail List moving down the list whenever the New Mail button is clicked. This movement misleads and confuses when attempting to access recent, new emails that have arrived and prompts wrong actions due to their misplacements on the list.

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. you people suck !!!!!! i can't use my mobil phone

    I CAN'T USE MY MOBIL PHONE ******* I HAD TO USE MY HOME PHONE !!!!!

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. how to print an email

    I can't figure out how to print an email so that the whole message prints, not just a sliver of info on one side of the page. This new format stinks.

    564th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. New Email...

    I could not effectively copy the email address. I had to go to the Raw Message to copy the sender's email address

    564th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. still don't like new format

    There are so many things that just don't work with this new format. Obviously it will never go back to the old format and people are forced to deal with the mess AOL created if we want to keep our AOL email address that we've had for 30 years. One thing that is driving me crazy is when I want to respond to a particular email, I click it and ALL the emails come up that are part of this conversation. So then I have to search for the one email that I wanted to respond to. It's maddening! Why…

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Please return the event button to the left side of the page. It was a great feature and is missed. Thank you.

    Using the event button under the mailing section was always a great way to schedule the calandar. Now you have several extra steps to input these dates and it is hidden from the main mail page. Please restore this feature. Thank you.

    564th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Your new mail format still stinks.

    Get rid of the date separations. I just want a clean list of my e-mails

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. FONT BLUE COLOR too light

    THE BLUE FONT COLOR IS SO LIGHT IT CAN';T BE SEEN..GO BACK TO THE VIBRANT BLUE IN THE PREVIOUS AOL MAIL

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Restore actual time stamps on emails received on previous dates.

    Posting "yesterday's date," instead of the actual time stamp on emails previously sent or received hinders that use of actual times for critical emails that are time sensitive. Please restore that needed function.

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Email used to go directly to "Old" file once I read it.

    In the old version of AOL, once I opened and read an email it went directly to the "Old Mail" file when I closed it out. Now the email stays active in the "New Mail" file and I have to physically delete it. Am I missing some sort of setting to get it to automatically go to the old mail folder?

    112th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Autocorrect while typiing

    When are you going to restore the autocorrect while typing issue? It works here in the feedback field; why can't you FIX IT in the email fields?
    My browser is and always has been set to autocorrect spelling. AGAIN, it works here in this field. PLEASE FIX AUTOCORRECT SPELLING in the email field!!!!!!!

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the contex

    It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the context never opens up.

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. So many flaws and quirks

    It's hard to explain each and every flaw of this new email but it's a nightmare. Particularly when responding to an email, you have entire conversations so you have to scroll to figure out where in the middle of all this text that you are responding to (I have conversations grouped off). Another thing that is happening - if I look at an email and hit respond but change my mind, that "respond" is saved. (Not in Draft - it is saved within the email conversation even though I didn't send it.) So when I go back to that email,…

    564th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. arretez de vouloir toujours soit disant amelioré

    Arretez de vouloir toujours soit disant amelioré , le meilleur etait déja fait mais toujours des imbéciles de nouveaux developpeurs se croient supérieur a la génération précédente.Plus ça va plus la planètes est bête
    Quant à l'application sur android , c'est une catastrophe bugs en permanences , hors ligne toutes les 5 minutes , et tout ça pour nous proposer les infos stupides de Yahoo qui ne nous concernent meme pas.On comprend mieux que vous ne bossiez pas à la NASA

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. mangelnder Komfort des neuen Designs

    SORTIEREN:
    Ich suche verzweifelt die Möglichkeit, die Mails auch mal nach Adressen oder Namen zu sortieren. Das war im alten Design leicht möglich. Auch das Verschieben der Anzeigespalten ist verloren gegangen.
    Die Entwicklung des neuen Designs ist leider mit etlichen Mängeln behaftet.

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. search does work in deleted items, in web version

    The search does work in deleted items, in web version. I've tried several times. I know the email is there because I can scroll to it. But if I try to search using keywords in the email, it does not appear!!! Bad programming I guess!!

    564th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 2023•05•11 {Mail.AOL.co.UK} & Mail.AOL.com; §Settings ► E - Mail & Calendar._

    1. E - Mail displays 3 columns (From; Subject; Date); add options to customise sequence (Date; From; Subject) & widths (Date narrow; From narrow; Subject wide).
    2. Open E - Mail messages within the same browser session - window in a new tab.
    3. Customise Fonts (Times New Roman, Consolas, Terminal, etc.; Numerical versus Small | Medium | Large Sizes) for E - Mail (Read & Compose) & Calendar.
    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. SORTING PREFERENCE

    WHY DO WE HAVE TO KEEP ~~RESETTING~~ OUR SORTING PREFERENCE??? IT SHOULD STAY ON WHAT WE HAVE SELECTED UNTIL WE CHANGE IT TO SOMTHING ELSE. I AM SICK AND TIRED OF HAVING TO ~~RESET~~ IT AFTER EVERY PIECE OF MAIL I READ.

    913th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. delete buttons

    Move the "Delete" buttons away from each other. To easy to delete emails by mistake if the mouse moves up a little and goes onto a highlighted email and the second delete option appears.

    564th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base