AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1472 results found
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Select Emails to Mark as Read/Unread
When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.
996th ranked -
CCing myself
I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.
996th ranked -
AOL shield pro is missing the send button
AOL Shield pro is missing the send button
996th ranked -
Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Stop the Faded Blue Text, hard to read! Make everything in Black Text.
Also, stop the large initials by names.535th ranked -
Email
LOOK AOL JUST BRING BACK CLASSIC OR GIVE PEOPLE TO OPTION TO CHOOSE, YOU CAN SEE THE NEW FORMAT IS NOT LIKED, AND WITH GOOD REASON, IT'S AWFUL....
239th ranked -
folder navigation
when selecting a mail to move to a folder, pls add A to Z side bar - this will allow users to navigate to folders faster, buy clicking first in the alphabet where the folder name starts with. Useful for users that have many folders for storing emails and for latter part of the alphabets !!
535th ranked -
fix the new mail and old mail stop being a hardhead
go back to classic
705th ranked -
Default text does not work and now, testing links stopped working.
Pleaase provide a way to ask questions. For example:
Default text does not work and now, testing links stopped working. How do I fix it.
705th ranked -
AOL (Calendar Invite)
After I'm logged in to my AOL mail account from my HP Envy Laptop, I'm unable to open any calendar invites which come via email. If I attempt to down load and open via in App (i.e., Word or Notepad), it comes up as untitled file with coding only. This has happened on two occasions from two different companies and I cannot view the calendar invite. I have gone through 2 tech support sessions and looked through aol calendar settings with no success.
436th ranked -
get rid of the saved documents folder, and save picture folder, not necessary
get rid of the saved documents folder or at least put in a batch delete box, I have hundreds that you saved that I did not want and the only way to get rid of them is to open each one again and delete again, when I had already deleted those emails I do not have time for all that. I dont like the new version
705th ranked -
There should be a schedule feature sending mail... surprised that it doesn't exist
There should be a schedule feature sending mail... surprised that it doesn't exist.
365th ranked -
Put Send Option Bar at the top of the screen
Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.
239th ranked -
Full page AOL advert
Why of Why do you present a full page AOL advert at the beginning of each login: Try AOLmail, its free..... but we are already trying it.... we have been using it for donkeys years!!!!
535th ranked -
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
Not able to "move" email message to the "Sent" or "Draft" folders. Why?
I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.535th ranked -
Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name
When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.
996th ranked -
You don't listen or care.
AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.
705th ranked -
Need to have more search/sort settings. It can't just have newest or oldest on top.
Need to have more search/sort settings. It can't just have newest or oldest on top.
365th ranked -
i want 24 hour clock for all time indications within AOL to match everthing/everybody else.
I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.
996th ranked -
Make trash icon more visible, because if it's there somewhere, I sure don't see it!
I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?
996th ranked -
User Note Column
It would be nice to have a column to add a brief note to a selected email, for my own reference.
996th ranked
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