AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1267 results found
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Can no longer use the Windows 11 Email app to send a link you are on using AOL
At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?
644th ranked -
278th ranked
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get rid of the saved documents folder, and save picture folder, not necessary
get rid of the saved documents folder or at least put in a batch delete box, I have hundreds that you saved that I did not want and the only way to get rid of them is to open each one again and delete again, when I had already deleted those emails I do not have time for all that. I dont like the new version
921st ranked -
everytime I search the send button
In classic the send button was on the top, I want it in the new version to.
When I finish with write the mail, I always push the new mail button.
I dislike that the send button is at the bottom.475th ranked -
What happen to separating the old emails with the new emails? It's pretty confusing when you want to keep certain emails as new.
What happened to separating the old emails with the new emails? It's pretty confusing when you want to keep a few certain emails as new. Why did you get rid of the old email folder? Bring it back please.
278th ranked -
message count
For some reason on the new mail, it no longer tells me how many E-mails I have precisely. on the older one it would tell me I had 7052 new E-mails, now it just says 7.1k, which isn't helpful if I want to use that number to figure out if I've gotten new mail or not, my desktop has plenty of room for a bigger number, can this please be returned to the way it was before.
475th ranked -
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
247th ranked -
Deleted items shouldn't show in the New Mail view.
Deleted items shouldn't show in the New Mail view. Mark them as read when they are deleted, or exclude that folder from the New Items view.
475th ranked -
247th ranked
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loud
Please do not allow ads to loudly blast when we are trying to read our emails. How can we disable this "feature"?
320th ranked -
How can I keep mail in my new mail folder? I keep thing there to refer back too.
I need to go back to the previous version. I hate having to look thru old mail to find things I left in my inbox.
921st ranked -
Case #21292172 - Viewing Email OPTIONS:
Dear Madam or Sir, would be very helpful if there was an addtl viewing email option that would allow for the email to remain as NEW even when hovering over the list of emails in the top portion of the screen where emails are listed and only when double clicking on the email would it become READ. This option could be called "Double Click to Read Email".
921st ranked -
278th ranked
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AOL and Yahoo have been sold by Verizon to private equity firm, Apollo Global Management.
Good luck in continued service. New owners and budget-conscious.
475th ranked -
View raw
Nothing happens when I try to view the RAW MESSAGE! This was formerly called View Message Source. It's under 'More' and all your directions indicate it should work. Sorry - nothing happens when I click View Raw Message. This function is DOA in the new version. It's necessary to report SPAM!
475th ranked -
475th ranked
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Sorting Columns Gone? HELLO?
WHY did you remove our ability to sort our columns in the, or a, view that we've always used, are used to, prefer or find easier for us functionality wise? I don't want "stars", they were "flagged" for a reason, and I had that in the first column so I could easily see what I needed follow up on, or that needed responding to - I NEEDED to see my attachment column so I could search by attachments, now there's no attachment icon or column, and again - LOSS OF ABILITY TO sort columns as WE need them to be…
475th ranked -
When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
644th ranked -
messages fail to load
Not sure what is going on but each time I attempt to open aol messages using my computer, I keep getting asked to pick a theme and font. When I do, it says there is error and my selections don't save. On top of that, when I attempt to look at my messages, my emails don't load. It says an error occurred while trying to fetch messages. When I hit retry, I keep getting the same message.
475th ranked -
There should be a schedule feature sending mail... surprised that it doesn't exist
There should be a schedule feature sending mail... surprised that it doesn't exist.
475th ranked
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