AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1351 results found
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Blocked addresses continue to show up! Old mail and New mail are useless. My old mail has current and new mail has old. ????
Blocked addresses continue to show up!
Old mail and New mail are useless. My old mail has current and new mail has old. ????
Before you start something new, run some testing to see how other things are affected.970th ranked -
Pop up that shows an e-mail was deleted
When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen…
970th ranked -
I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.
I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.
651st ranked -
I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.
I need to be able to block senders on my main AOL account. I don't have the option. My other screen names have it but not my primary.
651st ranked -
"Clean your mailbox"
Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."
380th ranked -
do away with the need to get a code
please stop the having to get a code for my emails it takes to long
651st ranked -
icon colors
The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.
380th ranked -
Remove check marks after reading
When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.
970th ranked -
I would appreciate attachment preview/viewing be available in AOL Windows application.
I would appreciate attachment preview/viewing be available in AOL Windows application.
970th ranked -
Delete Box Obstructs Actions--Revert to Former Display
Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.
970th ranked -
HAVE YOUR FILTERS ACTUALLY WORK!!!
HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING
970th ranked -
Re: AOL icon on yellow background
I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.
There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.
Also AOL keeps saying that my email address is not recognised and it…
970th ranked -
Status notification toast message covers action buttons
The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.
Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps…
970th ranked -
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
970th ranked -
larger font and less crowded emails on one page
why did you change the size of the emails? I dont like the smaller version lettering or the amount of emails crammed on one page
970th ranked -
unsubscribe pop up message
AOL suddenly pops up a "do youi want to unsubscribe from this sender" box for some email.
This is HORRIBLE.
1. I know how to mark a sender as spam and that's all I need to do.
2. When I DO NOT WANT TO UNSUSBSCRIBE from a sender and respond NO, the next same sender email I open asks the stupid question again and again and again. This asinine.
3. When responding NO, aol should remember that user is safe (as far as I am concerned, and that's who counts). Better yet, have a setting to disable this annoying popup…970th ranked -
Disable keystroke to send
On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.
970th ranked -
Not Receiving mails
I am not receiving any mails post 1st August, 2025. Please help!
970th ranked -
Instructions to disable desktop notification "your aol mail settings are out of date" are invalid, no such setting exists.
Notification popped up on its own when I was recording music, inserted a boinging sound, so I had to start over. Cannot disable the notification following the instructions, since "notifications" choice in more settings doesn't exist.
970th ranked -
the vacation mode is not working
, i tried another browser,
970th ranked
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