AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
442 results found
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Restore Button for contacts was not working
lost the contacts and the aol mail and restore option was not clickable and its not allowing to proceed on restoring the contacts that is missing.
Hi there,
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com
Looking forward to your reply!
Thank you,
AOL Mail Team
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Go back to classic.
New email is horrible. Why do I have to click on an envelope to get to read my email. Doesn't automatically show in the left hand ledger??
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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AOL NO LONGER ALLOWS ME TOMOVE TEXT ON LG LAPTOP WINDOWS 11
AOL NO LONGER ALLOWS ME TO MOVE TEXT
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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fix service on Ipad
AOL password works on desktop and iphone but reads invalid on new ipad. why doesn't work on ipad.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Lost Contact List
I have been and aol member for years. When they changed to the new format I started to miss things, mainly contacts. I'm a teacher and own a small business. It is imparative that I construct lists of names for various things that I do. They have lost many of my contacts and even though the gentleman did his best, the suggestion was to find the letter I sent everyone FROM THE LIST. and make a NEW contact list. What a novel idea. :( How is it the an organization a large as AOL doesn't hold themselves responsible for this?…
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Please make your security upgrades without changing the screen format.
The new site is difficult to use for making a draft page, or sending a pdf. Also, where do I start typing a reply in the text? It's confusing.
I need a reliable email format to communicate information.Hi there. If you need help adjusting to the New AOL Mail, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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TRASH ICON IS GONE WHERE IS IT
TRASH ICON GONE. HOW DO I GET IT BACK.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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email issue
Sometimes when receiving an email its not showing on normal way , instead its showing letters in a straight line.
need to forward it to my AOL account to read in normal way.Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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YOU HAVE THE WORST EMAIL IN THE UNIVERSE.
CURRENTLY YOU FOOLS ARE BLOCKING MY PRIMARY EMAIL BECAUSE OF HOLIDAY TRAVELING. I WILL REVER YOU TO STATE FRAUD INVESTIGATORS FOR DENIAL OF SERVICE.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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verification codes do not work
After being locked out of one email account and my persistant requests for verification codes, none of these AOL codes work. Being so, I contacted FCC.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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some weird quirks
Certain emails will go into spam or trash after I read them when I have not selected them to go into trash or spam.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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No more Fake offline
When I try to open email late at night AOL says I'm offline. I'M NOT OFF-LINE!!!
Keep getting McAfee return notices. Never had McAfee.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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missing emails from previous weeks in my inbox!
display corrective actions in settings or tell me why i am emails I had previously which disappeared for no reason!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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missing email
I thought I was deleting spam and the next thing I know, all my email had disappeared. I don't know what I did. I checked every folder I have but they are not there. I keep checking hoping that they are there but I missed them. :(
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I'm in Martinez GA, not Evansville IN. Please stop putting me in Evansville. Why do you keep doing that?
I'm in Martinez GA, not Evansville IN. Please stop putting my account as Evansville. Why do you even do that?
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how do I delete my downloads
how do I delete my downloads
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Can i retrieve emails that were deleted by aol when the page was changed
How to retrieve emails deleted by aol. I've been saving certain emails for years and they are GONE!
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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calendar does not accept appts and reminders and will not post them
I need this it has important info for doctor appts and tests. Now it is blank. FIX ITT
Hi there,
I'd like to look into this and I need additional details from you to properly address your concern/issue. Please contact us at @AOLSupportHelp on Twitter, AOL Customer Care page on Facebook or at help.aol.com
Looking forward to your reply!
Thank you,
AOL Mail Team
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Glitch in the system when trying to create email contact lists or edit current lists. Please fix
Glitch in the system when trying to create email contact lists or edit current lists. Please fix
Hi there,
Hi there. We're sorry to hear you're experiencing this issue! We'd like to look into this, please message us on Twitter at @AOLSupportHelp, on Facebook at AOL Customer Care or at help.aol.com.
Thank you,
AOL Mail team
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