AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1233 results found
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Bewildering changes.
You can improve AOL by returning it to pre-AOL-Gold formatting. That was the beginning of the end; these current changes are the end. Just one example: the Reply, Reply All, Forward at the bottom of the screen. Having to scroll down through many messages to reply. Then when typing the new message, it disappears behind the Send button after two lines. What reasoning.
657th ranked -
May AOL lose record numbers of existing longtime clients this new year ,Happy 2024
You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.
501st ranked -
The Previous AOL worked very well for me. Go back or I will go to GOOG.
I have been on AOL for many, many years. The new system does not work for me. I would like to go back to the old system.
Without reverting to the previous system, will be forced to move to another email system.657th ranked -
contacts issue
Contacts Suggestions not responding
939th ranked -
344th ranked
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My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"657th ranked -
My e-mail no longer spaces properly,,,,,,,,,,,,do to the ******* unwanted ads...............please fix!
Quit forcing ads down our throats............
292nd ranked -
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
During writing an email, I'm limited to 21 shades of colors. There is no Royal Blue. I would like more options as AOL used to provide.
657th ranked -
keep standard version
Can not keep my aol account on standard and not able to move messages to folders on basic, kinda sucks !!!!!!!!!!!!!!!!!!!!!
657th rankedCould you elaborate on why you can't use Standard? Is your browser fully up to date?
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e-mail help.
this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.
191st ranked -
Awful current system, if one can call it that is Primitive and quite 3rd World. Go Back to Classic
It doesn't matter how many requests are made to revert back to a world beating system, you will carry on with this 3rd World excuse for an email system. But you still solicit request on how to improve this awful system.
Quite why you do that , when you take not a jot of interest is quite sad.344th ranked -
Search button
The search button doesn't work for searching for subjects. It just gives you one option. So search brings up every and any word that sounds the same whether in the email name or subject or even in the body of email that is similar so you have to sort through hundreds. AOL WHY DID YOU DO THIS. WHY DID YOU MESS UP AN EMAIL PLATFORM THAT YOU HAD MANY USERS THAT LOVED NOW IT'S HATED.
168th ranked -
Confidential or Secure Messages
Can you add the ability to send Secure/Encrypted messages similar to Gmail's Confidential mail or Outlook.com's Encrypted Message?
I sometimes use my email to send/receive work related messages and having this ability would help. I currently have to use Gmail via SMTP to send these types of messages from AOL.
657th ranked -
Desktop Gold for Macintosh is needed ASAP
I have used AOL for a long time on all Apple Devices in "Mail" app and AOL Desktop and Mobile Mail. It now only works at "mail.aol.com". When using "Mail" your servers constantly disconnect.
657th ranked -
contact list add comma separated email address
Allow multiple, comma-separated email address to be pasted into a contact list (WHY, in a LIST, implying the need for multiple email addresses, as opposed to a CONTACT, would AOL limit the add address field to MANUALLY TYPED ADDRESSES ONE AT A FREAKING TIME?????????????????) Jeez Cmon
501st ranked -
657th ranked
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939th ranked
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Spam Filter Broken
What has happened to the Spam filter? Legitimate email is getting inexplicably place in Spam while in the middle of an on-going conversation. On 25 April, a person we were communicating with via email, sent us a follow up message. This message went to Spam without our knowledge. The person sent 3 more follow up messages, each one expressing an increased level of frustration. We also sent 3 messages because we had not heard back from the person. Today we received a very snarky email in our inbox from that same person COMPLAINING WE WERE NOT ANSWERING HER EMAILS. At…
501st ranked -
Fix your site; it's corrupted and not functioning
Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.
292nd ranked -
Bitte auch in deutsch die Seiten
Warum ist rechts das kleine Suchfeld und auch diese Seite immer alles in englisch geschrieben.Es gibt doch auch genügend deutsche User.Ich bin 79 Jahre und lerne doch nicht englisch in diesen Alter.Ich bin von Anfang an bei AOL ,aber sowas gab es noch nie ,alles in englisch.
657th rankedVielleicht könnte das helfen?
- Don't see your idea?