AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
429 results found
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AOL Email on i-phone Stopped Working with netscape.net August 2024
Please reinstate ability to use my email address (xxxx.netscape.net) on my Apple i-phone. In August 2024, that email address stopped working on my i-phone. My email address still works on my Windows desktop computer.
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quit the ads
AOL email is forcing it's users to find a different app to read email.
Mozilla Thunderbird will accept many different email types. -
Stop putting naked women in my ads!!!
Stop putting near naked white women in my ads!!
I am sick of seeing near naked White women in my ads. Clean this up please!
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SPAM
SPAM has been overwhelming as of late.
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YOu can start READING our feedback instead of just plugging in the canned response that matches the algorithm.
I and a previous post BOTH reported that we were getting "suggestions" from AOL to activate notifications for email replies. IN BOTH cases, your "response" was to direct us to a help page that told us how to turn notifications on or off. Turning notifications off has NO EFFECT on your repeatedly "suggesting" that we should turn notifications on!
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cannot comment on articles
cannot comment on articles
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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All of a sudden I can not comment on AOL news articles. I keep getting the Sign Up to Pos prompt. Just posted yesterday. No problem. I
Why can't I comment on AOL news articles anymore? Did so yesterday. No problem. Now it is directing me to Sign Up To Post. Why is that? I follow the guidelines.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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when i send myself a message i get two messages
you made a new change now i get 2 messages when i send my self one
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Email Forwarding
Terrible to not be able to forward an email with Lines carried over.....Please correct a terrible decision!!!!!!!
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I am sick of seeing the Rocket Mortgage at the top of my email. GET RID OF IT AND GET IT BACK TO WHERE YOU CAN LIST BY TOPIC OR PERSON
Why tamper with something that was working. Get rid of the Rocket Mortgage or whatever advertiser you want and make it available to search by name or category. I WOULDN'T GO TO ROCKET MORTGAGE FOR ANYTHING NOW.SD
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lines on the left when forward or reply
WHY ARE YOU IGNORING ALL THE REQUESTS FROM ALL THE USERS WHO ARE COMPLAINING ABOUT THE STUPID LINES DOWN THE LEFT SIDE OF EVERY REPLY OR FORWARD???????? IN THE OLDEN DAYS, ON OUTLOOK, THIS USE TO BE AN OPTION ALONG WITH THE > OR AN INDENT. BUT YOU ARE FORCING THIS ON US. THIS IS AFFECTING MY BUSINESS !!!! PLEASE HELP US!!!!!!!!
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dark mode For E-mail writing and for reading.
Your dark mode for the actual e-mail is good for ****!!! AOL took lots of information in over the past year plus since you forces changes on us, but you have done almost nothing to make your e-mail product better. AOL corporate management is not responsive to its customers needs.
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BLOCKER INFO REPLY
The reply to my feedback was correct but it was not about my problem. Standard Version does in fact have the "More & three dots" which opens up a menu including "BLOCK SENDER" button. I am using BASIC. It lacks the "More & three dots" nor can I find any other means to click on a "BLOCK SENDER" button. So to block a sender I need to switch for the moment to Standard Version till I blocked my targets, then I go back to Basic again. MY IDEA IS MAKE IT POSSIBLE ALSO IN BASIC
Hello there. We are sorry to hear about the issue. A solution that can be used in this case can be found on this following page: https://help.aol.com/articles/block-and-unblock-email-addresses-in-new-aol-mail. If more assistance is needed, please contact us on Facebook (AOL Customer Care) or X.com (@AOLSupportHelp)
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Vos préférences n'ont pas pu être chargées en raison d'une erreur temporaire
Je ne comprend pas ce message qui bloque :l'accès à ma boite mel : Vos préférences n'ont pas pu être chargées en raison d'une erreur temporaire
Hello there. We are sorry about the issue that you are encountering. In order to see more about it, can you please contact us on Facebook (AOL Customer Care) or on X.com (@AOLSupportHelp).
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how do I stope AOL from verifying me EVERY TIME I try to sign in?
Allow users to OPT OUT of verification. What info would anyone want anyway. Takes too long and tired of HAVING TO CHANGE MY PASSWORD SO MANY TIMES... OUIT telling me I am not SIGNED IN!!!!
Hi there! Sorry about the issue you are encountering. In order to see more details about it, can you please get in touch with us on Facebook (AOL Customer Care) or on X.com (@AOLSupportHelp).
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What did you do to the mailto client?
What did you do to the mailto client? My only option is gmail and google follows me around like a predator
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Supply the CEOs mailing address
We need to know where mail our hate mail since AOL does not want to be in the email business.
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misspelled word
I liked the way we had before, where we corrected a word misspelled before we hit send.
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Update the Calendar Program
I am been using Outlook and Gmail as they both have the ability to send a meeting invite. AOL does not have this functionality and I have to send meeting invites using another email program. Can AOL update their software to include this functionality. With so many virtual meetings this would so helpful to include this feature. Thank you
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