AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1033 results found
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Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
174th ranked -
Wish you could increase to size of an imoji inserted in an email.
See above - Wish you could increase to size of an imoji inserted in an email.
808th ranked -
Trying to get used to the new format. Like the delineation by time period so I can get through my emails easier.
Am trying to clean up my 40K messages. Would be helpful to be able to delete multiple emails through a "global" delete option even by day - with exceptions unclicked for deletion. Also, starring is helpful but would like to be able to move it before the read mail dots (so to be able to rearrange the information as before). Thx.
808th ranked -
Providing an option to confirm or update a user's credentials
Not having an individual's profile settings is concerning. I'm not sure company legitimate anymore, according to media it doesn't exist. The inability to validate personal info for account, even though having paid support is concerning. Especially since account misidentified as a business account so often. I am baffled by the account's uncertainty, inconsistent reliability, and unwilling or lack of support contacts... which I pay for and need.
209th ranked -
Move the SEND button back up where it was (or can I move it ??)
It seems the "SEND" button for replying to or creating new mail, has been moved to the bottom of the page. Is that something I can move back up to the top of the page? Half the time the SEND button isn't even visible and I have to ***** with the page size just to send an email. Will appreciate some help - it's annoying. Thanks.
377th ranked -
When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"
504th ranked -
contacts
If there is an entry in my contact list and I receive an email from that address it should be placed in my new mail / in basket not put into my recently deleted folder along with other junk mail. I have that person in my contact list for a reason and I can remove them if there is a problem.
209th ranked -
definitely need spell check back ASAP!!!!
definitely need spell check back ASAP!!!!
311th ranked -
Accusé de reception
Si on avait la possibilité d'avoir un accusé de réception quand on écrit ce serait fabuleux.N'est ce pas possible que vous le mettiez?Merci.
504th ranked -
back button
Previously, if one closed an email they were reading it would just go to Old mail, and user would be back in the New mail view.
But also, if one clicked the BACK Button when responding to an email, the email itself would be back onscreen and I could use a move function to file the email for later.
When I click Back in your "improved' interface it takes me back to the New Mail view and I have to then switch to Old Mail, highlight the mail and move it from Old. Triple the clicks from previous and NOT…
504th ranked -
Hey A$$h@l#s! Just put my mail in ONE place. Who asked you to put it in two boxes?!
That really sums it up. Just go back to old mail!
504th ranked -
When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?
When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?
808th ranked -
View raw
Nothing happens when I try to view the RAW MESSAGE! This was formerly called View Message Source. It's under 'More' and all your directions indicate it should work. Sorry - nothing happens when I click View Raw Message. This function is DOA in the new version. It's necessary to report SPAM!
504th ranked -
504th ranked
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Add subscriptions and receipts to AOL Mail (like Yahoo has)
Since this new AOL Mail is basically the Yahoo Mail interface, can you enable the Subscriptions and Receipts folders (in the same place Documents, Pictures, and Travel is)?
264th ranked -
eMail windows
What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.
504th ranked -
About reading emails
The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.
504th ranked -
preview
i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
thanks311th ranked -
Add Signature in Spell Check
After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!
209th ranked -
Get rid of Old and New - I just want one Inbox
I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].
209th ranked
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