AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1185 results found
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Clean up problems entering text in composing emails
Getting frequent semi-freezes during email composition, sometimes with requester asking me whether to wait or close program.
913th ranked -
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
564th ranked -
Wise saying
If it ain't broke, don't fix it. Words to live by...
20th ranked -
Ability to hide the subject, to, cc, and bcc fields when typing text
If the subject, to, cc, and bcc all have data, it only allows us one line to type the text. Why not allow us to hide or compress those fields when typing? My current workaround is to write the text first and, when done, fill out the subject, to, cc, and bcc fields.
913th ranked -
Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
411th ranked -
block offensive email
SO once again aol is starting again to allow offensive email in my email, for along time no issue but now they turn down the blockage of these email and does nothing about them.
913th ranked -
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
Make it easier to read and write our emails with proper fonts (Bold) since it defaults too light!
411th ranked -
Staying Verified in the 2 step verification mode is a joke?, yes. Does not work
The subject line says it all.
913th ranked -
Enable e-rmail account holders to add verification methods through customer service.
Enable e-rmail account holders to add verification methods through customer service. I cannot get into my primary account and customer service has been worthless!!!
913th ranked -
22nd ranked
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username on aol desktop gold browser.
It is confusing on switching emails. It always stays highlighted on the top username, it does not tell you the email you are currently on. You have to go back to email to see what account you are on to switch to the owner username you wish to go to. Is should always highlight the username you are on to know to switch to the other user name
913th ranked -
subscription
How do I add a contact to the subscription category ? YOU KEEP BLOCKING a daily email I'm subscribed to. I had to go to a different emails and re-suscribe until you block it again. It's Kim Komando newsletter. Why do you consider it spam ?
326th ranked -
Need to access hyperlinks for zoom classes.
If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.
84th ranked -
Limited stationary choices
I was searching for stationary with a patriotic theme, both because of the election and because of Veteran's Day, but there was none to be found. The choices available were very limiting. It seemed like there was more variety with the Classic AOL. Very disappointing.
913th ranked -
Allow users to reduce the width of the advertising column and expand emails to a full page
You often can't read emails easily on aol because there is so much 'on top' stuff you only get about 3 lines of your email. Sometimes when you are trying to read something you can't read all the way across without moving the scroll bar to the right. So please fix this. Either allow your users to open an email in a new window as it was before or to reduce the size of all of the bumph above, to the left and to the right of what we are actually trying to read.
913th ranked -
put the senders REAL email address in the inbox display
Your new inbox format shows me a message from "Wells Fargo". After nI open the email I can see that the email comes from "Wells Fargo John.Dillinger@gmail.com. NOW John Dillinger knows that I have opened that email. He knows that he has a good potential scam victim.
Please put the senders REAL email address in the inbox display. That way I can send it straight to trash.55th ranked -
Make Identity Verification Necessary Only Every 30 Days
"Stay Verified" when logging in can fail to actually work for too many reasons. If I clear my browser history/cache/cookies. My Add-ons or Extensions, etc etc. Please change the identity verification from every single time people want to sign in to every 30 days. This lines up perfectly with the requirement to sign in to your account every 30 days to avoid it being deactivated and would keep users safe while also not chasing them away from AOL entirely by being so strict with this particular security feature.
913th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
266th ranked -
group email
I love the new email especially as I discover more and more keyboard shortcuts.
Search by sender works great but I would love to see a group by sender option which would just give the number of emails per sender and a delete option! Would allow me to clean up by inbox so much faster.
Thanks for your ongoing efforts.
913th ranked -
blocked addresses
Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…
411th ranked
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