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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1413 results found

  1. 28th ranked

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  2. Stop blocking Gmail. Do not tell me to contact the senders

    Have you ever heard of something called customer service ?

    466th ranked

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  3. emails sent twice

    When Sending emails, my inbox shows them twice?

    921st ranked

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  4. 627th ranked

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  5. EMAIL PROBLEM

    WHEN FORWARDING MY EMAILS 8 VERTICAL LINES ARE SHOWING ON THE LEFT SIDE OF THE EMAIL SCREEN.

    IT WAS NOT SHOWING IN APRIL.... ANY VERTICAL LINES ON MAIL EMAILS....NOW I'S ALL OUT OF LINE. ..NEED TO REMOVE VERTICAL LINES.

    466th ranked

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  6. Allow a "back" button for mistakes

    Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.

    Please add an UNDO, REVERSE, or BACK button. This would be so helpful!

    627th ranked

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  7. When are you going to sort this software out? Its got some decent features, but the implementation is a MESS

    and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.

    and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…

    627th ranked

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    1 comment  ·  Admin →
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  8. Vulgar emails

    Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.

    120th ranked

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  9. I cannot copy and paste from Word documents properly in the new AOL format.

    When I copy and paste from a Word document into the New AOL Mail it adds a carriage return, line feed to each of my carriage return line feeds and thus adds a bunch on white space throughout my documents, frequently turning a 3 page document into a 5 - 6 page document. This did not happen in the Old AOL Mail. When I save each document as a text document and then copy and paste from the text document the extra carriage return line feeds does not happen. What I found is if I match the font style and…

    74th ranked

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  10. I've just spent about 30 minutes on the phone with Alex, who has been great! She tells me there is nothing that can be done!

    When you "upgraded" the system last year, whenever I wanted to open an attachment to an email, that attachment had to be downloaded to my download files. BIG PROBLEM!! I now have HUNDREDS of files in my "Download" files I don't want, don't need, and can only delete ONE BY ONE. This is insane!!!! This change is a total DOWNGRADE and must be REVERSED as soon as possible!!!

    Thanks, ****@aol.com

    313th ranked

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  11. email adds

    email adds are a pain..shame on aol on trying to nickle and dime its users

    140th ranked

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  12. ******** AOL

    REVERT TO CLASSIC

    31st ranked

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  13. 373rd ranked

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    1 comment  ·  Admin →
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  14. Some new ideas about Kontakte

    Die Sortierung der Kontakte nach den Vornamen ist völlig ungebräuchlich. Es gibt kein Verzeichnis, das nach Vornamen sortiert ist. Man kann es umstellen auf Sortierung nach Familiennamen, aber es springt immer wieder bei Neustart zurück.
    Auch die bunten Zeichen oder Wappen bei jedem Kontakt sind eine dumme Spielerei.
    Es ist auch unsinnig, wenn ein Teil der Kontakte nicht angezeigt werden und extra aufgerufen werden müssen.
    Weiter Mängel werde ich später mitteilen.

    627th ranked

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  15. allow removing ad panel which chops off right side of pages I want to print

    AD panel causes my pages to be cropped so that I only get left side of printed pages. Allow removing ads for printing.

    163rd ranked

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  16. Change it back to the old system

    This new system is Terrible, Nothing like the old one, not really usable. Adverts driver you insane. We now have Giagaclear cabling in our lane, so am going to change - It's also cheaper and faster. So Good by AOL

    313th ranked

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  17. 627th ranked

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  18. Please remember selected sort function

    Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks

    198th ranked

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    1 comment  ·  Admin →
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  19. Please add email function to choose to encrypt a msg, & attachments

    security needs are becoming tighter. Find that others are sending me encrypted msg. re: financial and health. But i cannot respond likewise

    627th ranked

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  20. Why doesn't copy & paste work with AOL Email anymore? It reduces the article's print to small size and totally will not copy the image. This

    Why doesn't copy & pasting of an article or recipe in an email not work anymore? i used to copy & paste recipes with an image and now when I copy & paste the print size is really small and the images will not print out.
    I have eye problems and this new format is causing me problems with my eyes because of the small print size!

    373rd ranked

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AOL Mail Norrin

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