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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1412 results found

  1. Glitch line | Forward Email

    seeing multiple glitch lines in the left side of the screen, when forwarding an email to someone. If it's multiple forwarded emails, the left side lines are increasing, and the body of the emails are not in line.

    627th ranked

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  2. print too small have it set to large and its tiny

    We need a larger print option, today its smaller than 2 days ago, what the heck is going on

    466th ranked

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  3. Please restore classic AOL. My old emails won't load. I am in a panic

    I am horrified,, very upset that I can't load old emails on my iMac.

    48th ranked

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  4. Adding or editing contacts is very cumbersome.

    Adding new, or editing existing, contacts is very cumbersome. I always have to click "show 34 more". How about a spreadsheet format list, like excel, similar to what we used to have?

    627th ranked

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  5. More than one saved emails will send without the body message included.

    Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.

    627th ranked

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  6. 466th ranked

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  7. Don't Cut Off Right Side of Email

    Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?

    373rd ranked

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  8. need to set up email forwarding and neither version is allowing me to do so

    need to set up email forwarding and neither version I have will allow me to do so

    176th ranked

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  9. Show the number of messages in the spam folder

    Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.

    105th ranked

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  10. 466th ranked

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  11. Metal Roof Ad over inbox mail AND other Ads (big problem)

    I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?

    50th ranked

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  12. Documentation for Filters

    The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).

    I receive email From
    "American Home Warranty Affiliate oixsdf@asdflkfd.com".
    If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?

    Are Filters case sensitive? Is
    From "American" the same as
    From "american"?

    Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…

    921st ranked

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  13. windows xp

    AOL Mail does not work with Windows XP.
    I use the Firefox Browser on my Windows XP desktop.
    In May 2024 I could see my emails using AOL Mail in the browser.
    Now in June 2024 it will not show me all my emails.
    I did open an email, but it would not let me close the email.
    On the right side of the screen there used to be ads. Now that part of the screen is blank.

    Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…

    627th ranked

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  14. SORTING functions

    you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!

    627th ranked

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  15. AOL's new Search failure -

    when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these

    176th ranked

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  16. Anmeldung

    Wenn Sie überprüfen wollen ob ein Mensch vor dem PC sitzt, dann machen Sie die Bilder so groß und genau, das ein Mensch sie auch erkennen kann. So wie es jetzt ist, ist das gar nichts

    921st ranked

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  17. 921st ranked

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  18. Please make it possible to delete ALL blocked messages at once.

    Please make it possible to delete ALL blocked messages at once.

    230th ranked

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  19. WHERE ARE THE HOLIDAY THEMES?

    What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.

    128th ranked

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  20. classic email back please - no real reason to change that

    Please, we want the old view back. Why change something, which was good, easy to use and reliable ?

    51st ranked

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AOL Mail Norrin

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