AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1338 results found
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Vacation Auto-Reply Option Unavailable
I see no option to set up vacation auto-reply under Settings. There is no "More Settings" on the menu--as there's supposed to be according to the Help section!
959th ranked -
The email system is terrible now
The new changes messed me up badly. I lost old mail. The way mail is managed means I have to exit to keep changes. I want to go back to AOL, not previous screen. Did the message get deleted or is it kept? How would I know?
472nd ranked -
old email version
This new email version sucks. Instead of one small column on the left with files, and the rest being email, it switched to 3 wide columns, and today a 4th. My email list is about 2" wide. THIS IS HORRIBLE!!! I'd opened a GMail account years ago but don't use it. If this isn't fixed soon I'm just moving over to Gmail. This is too hard to read, and the useless other columns/boxes just make it hard to read my inbox, and to type emails - it's just a really bad choice that needs to be re-thunk. I've don't lots…
140th ranked -
cursor size
Cursor Size: despite having an easily-visible cursor on my Linux Ubuntu desktop, when I open AOL MAil (or Zoho Mail), the cursor is tiny, faint, and very hard to see. Changing the size on the Desktop makes no difference. It would be great if AOL Mail allowed the user to choose the cursor size, shape and colour to suit them!
648th ranked -
hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, amo
hello, since the new version, searching has become more difficult, impossible to filter for example to display only sent emails, among new ones only. now when we do a search it gives us the result for everything.
472nd ranked -
The New Email Highlight Moves Down a Dozen Lines After Closing Emails.
Please fix the bug that causes the email highlight to move down a dozen lines on the New Mail page after closing read emails. This bug misleads users to see the 12th or so line of New Mails as the most current or most recently received email.
472nd ranked -
Post server and service problems, and major changes, so we can anticipate outages
Other large companies have a dashboard that shows the status of their various services. Can't you have something like that, so we don't have to rely on sites like DownDetector that show problems across the country, when they may only affect specific regions, or specific services.
959th ranked -
I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.
I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
How can I add fonts to my email?106th ranked -
Marking emails safe and stop delaying them for 12 hours
Your Spam detector keeps blooking emails that I receive from customers every day. It also holds it for 12 hours before sending it and then has a red highlighted area that says
CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
What happened to the CLICK HERE IF YOU KNOW IT IS SAFE option? it was on the old mail system for years - I need my reports on time not 12 hours later or in the spam folder.
please give me a…472nd ranked -
Updated aol app now not working
App aol not working
648th ranked -
Can you initiate an interim re-login without completely kicking me out?!
I sort of understand that you want to make sure logins are fresh for security reasons, esp for those of us who remain logged in for days at a time. The problem is that you simply kick me out to force a re-login, which is lazy and unnecessary. I'm working, I've got several items open, and I've got a contingent of 6-8 searches on tabs across the top (love that feature by the way) that I reference often. I will often launch a search as a reminder for something I need to address but don't have time at the moment…
648th ranked -
Contact List Problem
Both my first and last name contact lists are not in the proper alphabetical order. My case #20521419. Please look into this. Appears to be website design problem at your end. Thank you.
648th ranked -
I would like to suggest to bring back the option to print out the whole list at once.
I would like to suggest to bring back the option to print out the whole list at once.
648th ranked -
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
Why can't the "blocked senders" page be like the other pages and show the date a sender email was received and or blocked?
277th ranked -
Date/Time stamp
Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"
244th ranked -
regular expressions in filters
Add Regular Expression function to Filters.
Regular Expressions are essentially a user-accessible programming language that makes Filters more precise/accurate/powerful.
For example, "John" is not the same as "John Smith", but, if I ask for "John", I get both, plus "John Jones", etc. But, "^John$" means just "John" on the line.
RegEx may also significantly speed up AOL's processing and reduce the number of filters people want, which reduces AOL's processing load. For example, "Home *Warranty" (notice the " *" which matches zero or more spaces) matches "HomeWarranty", "Home Warranty", and "Home Warranty". This is very useful for rerouting junk mail…
959th ranked -
new aol mail
new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix
75th ranked -
959th ranked
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Sorting emails after searching
After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.
648th ranked -
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
91st ranked
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