AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1412 results found
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The search function does not work well at all and does not search all mail.
Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.
29th ranked -
Without being able to sort by sender, I am no longer interested in having AOL
WHen you are cleaning out your inbox, sorting by sender is the easiest way to mass delete when you get a ton of emails. Taking this away, means you most likely lost my business.
51st ranked -
A problem I'm having
My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.
466th rankedSorry to hear about your account being compromised! Updating your password is the first step to recovering it. You can find other suggestions here:
https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you're are missing email and finding it in Trash, try this article:
https://help.aol.com/articles/find-missing-emails-in-aol-mail
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Make bold subject after reading an email and then marking it unread and leaving in inbox
Make bold subject after reading an email and then marking it unread and leaving in inbox.
sequence:
1. I read an new email (which is bold and in "new"
2. I then select "Mark Unread"
3. When I return to my inbox it shows up as unread but is no longer bold font. I think anyting marked unread should be bold.921st ranked -
LET THE DAMYUMM PAGE OPEN AS WIDE AS THE EMAIL!!!
I AM NOT SCROLLING BACK AND FORTH TO READ MY DAYUMM MAIL.
FIX THE SHYT OR I WILL LEAVE!!!!!!!!!!!!!921st ranked -
BRING BACK THE CUSTOM DICTIONARY!!
BRING BACK THE CUSTOM DICTIONARY!!
921st ranked -
Stop the McAfee License Renewal Notice ads!!!!!
Please stop the McAfee License Renewal Notice ads. They are deceptive. I don't nor will I ever have McAfee's **** software installed. No matter what I do, they won't go away. I'm thinking about reporting it to the FTC for deceptive sales practices.
163rd ranked -
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?
373rd ranked -
Harassment or inability to handle modern technology-WIFI extender
Recently, you asking me to log in on my mobile phone several times during the day. Is theis new form of HARASSMENT? You do not provide "Stay Signed " box on the mobile version. Possibly, you atavistic system cannot recognize WIFI extender recently added. Fix the system instead harassing users. Unless HARASSMENT is your DAILY JOY.
Not RUSSIA or CHINA are our enemies by our totalitarian systems466th ranked -
I want classic MAIL.
Why are you changing mail format? AOLs Base is 50 yr Olds and older. Why are you chasing us off. If it's money give us something useful!
313th ranked -
466th ranked
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how about holiday wallpaper for the mail
holiday wallpaper for the mail
163rd ranked -
How do we include recently deleted emails when we are doing a search for a particular email ??
When doing a search for a particular email, please incude the deleted emails.
105th ranked -
delete old mail
i want one dialog box that lets me set a date and ALL mail prior to that date to moved to the Delete folder. This would be available in each of the active folders (New, Spam, Sent), AND STOP RESTORING old mail, I just had to delete 5000 mails I know I previously deleted permanently.
272nd ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
627th ranked -
Please take the stripe along the left side when we forward an email.
Lately we get a stripe down the side of an email if we forward the email. We don't like the stripe. Please take this off!! This is down the left side of the email. We do not like this.
921st ranked -
email preview no longer working
Email Preview Pane No Longer Loads the next email after delete
When in preview mode: Emails listed on the left and email body and text on the right. After reading the email and press delete, the next unread email will no longer load without having to manually click on it. Was this a new, recent change? This seems to have started a few weeks ago from 8/01/2024. Please fix this, as it's very annoying to have to click every time to get the next email to load.
921st ranked -
Go back to old format or give us a choice
Simple choice button works best.
921st ranked -
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
Why did you change our email format? I hate it! Too small to read easily; too much blank space wasted on the sides of the opened email.
627th ranked -
I HATE the new version and I will not stay without sorting options for mail. I am also missing 500 emails
YOU MUST be able to sort mail by sender and by date
54th ranked
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