AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1428 results found
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i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.
I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.
271st ranked -
The identify the pictures is not working right. It tells me I made too many attempts the first time I did it. I had the right answers.
It rid the of the identify the pictures. It is not working. The first time today that I tried to sign on, it told me I had made too many attempts and to try again tomorrow. Nonsense. I had only tried once, and my answers were right. It happened again right now. I already have a password and you text me. Enough is enough!
964th ranked -
need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess
Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!
177th ranked -
964th ranked
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LOG ON 2 STEPS
"Next time you sign in here, you won’t be asked to complete 2-step verification." When is this going to happen? Still have to find my phone to log on.
271st ranked -
Allow users to change the order of labels
Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used
964th ranked -
direct access to email
direct access to email
520th ranked -
Preloading unread newmail
Why the **** do you keep loading subsequent UNREAD new emails for viewing when I have not selected it to be read. Leave it as is (NEWMAIL) until it is selected to be read. I am sick of having to go back and mark 'UNREAD" to preserve the NEW status
426th ranked -
Kindly remove the lines on the left hand side whenever there are replies on an email.
Kindly remove the lines on the left hand side whenever there are replies on an email.
678th ranked -
please stop annoying us suggesting contact every time I send an email
please stop annoying us suggesting contact every time I send an email
426th ranked -
more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
237th ranked -
New EMAIL is a step backward. Plain English replaced by icons, no insert capability or change background color of copied text
Simply revert to the old email format. What isn't broke doesn't need changing.
82nd ranked -
Non functioning printing
Sort out the printing problem in Firefox. Really annoying that inforation in Paypal statements and some other emails does not transfer to printer. The 'work around' is to click 'Cancel' then copy the full in formation into a blank document in Word and print form there. Tedious and time consuming!!!!
237th ranked -
Can't use carriage return/line feed when composing email
When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.
217th ranked -
I want my old version back do not like this new version
How do I get my old version back. Did not authorize this
85th ranked -
page design and intent
the composition and reading pages have become to cramped due to inefficient use of page feature spacial area design and distracting commercial endeavors
678th ranked -
suppressions des pubs dans la boite mail
les pubs sur le côté de la page mail réduit considérablement le pleine écran de la page. De plus les pubs ne sont pas en français et on ne peut pas les supprimer. c'est insupportable
520th ranked -
Traveling abroad- AOL personal verification code since I do not have phone service to get code.
AOL code verification abroad blocks my access since I do not have phone service to get the code. Cruisers check email in ports since they cannot afford phone/internet service. AOL does not give a shiff blocking our access. Maybe providing option to use personal code instead the phone code, would solve this problem? It can be tragic if we cannot get important messages because of AOL courtesy.
520th rankedDo you have the option of using an authenticator app while traveling? Details on 2FA and your options can be found here: https://help.aol.com/articles/2-step-verification-stronger-than-your-password-alone
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520th ranked
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want to improve aol?simple,once it starts to work LEAVE IT SIMPLE ALONE,this way everybody understand and dont waste the time of day figurei
ONCE YOU FIGURE OUT THE SYSTEM WORK,AND EVERY BODY UNDERSTANDS,JUST LEAVE IT A LONE FOR THE NEXT 20YEARS,THIS WAY EVERY BODY NOW UNDERSTAND,AND DONT WASTE THEIR DAY TRYING TO FIGURE OUT WHAT YOUR DOING,HOW THAT
520th ranked
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