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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1127 results found

  1. I need to open email in separate page. I often need more than one email open and still search inbox for more emails

    open each email in page separate from inbox and still have access to inbox and other emails opened to compare data from the multiple sources of separate individual emails when necessary

    189th ranked

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  2. Put Send Option Bar at the top of the screen

    Why can't you have an option of where the SEND Tool Bar is located. I would rather have it at the top, than the bottom.

    189th ranked

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  3. Not able to "move" email message to the "Sent" or "Draft" folders. Why?

    Not able to "move" email message to the "Sent" or "Draft" folders. Why?
    I need to restore an original "Sent" email from "Trash" folder to the "Sent" folder. It is not allowed=Terrible.

    421st ranked

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  4. move spam button

    Move the spam button away from all other buttons. I use a touchscreen computer and sometimes try to delete an email but since the SPAM button is so close to the delete button, I accidentally hit the spam button. Please move the spam button to be away from the others.

    421st ranked

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  5. Please go back to the format when we list the email address of the addressee that it stays in their email address and not to their full name

    When the last change happened to AOL Mail it changed how the "names" are listed for who we send email to. Instead of listing their email address (much, much more preferable) it changes it to the proper name. Please, please go back to the old format. Seeing the persons email address is so much more important than their proper name.

    876th ranked

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  6. slow

    It is sooo slow. Trying to go through mail quickly and also to delete and move on takes forever. I'm wasting my time here. Other sites on my laptop are fine so it is within aol mail. Help!

    156th ranked

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  7. Bad... And getting worse!

    I had high hopes for the new format, as it greatly mimics current Outlook UX and like the upgraded Features. But... after using it for a few months, its PAINFULLY clear, the new AOL Mail is just LIPSTICK ON THE SAME OLD PIG! - There still no way aggregate email or make follow up notes. And there is no way to mark an email as Urgent or Important. The Biggest Issues is the Non-Stop ADS! And now, the Ads are so Invasive, there is a nasty little popup that you get when you try to hide the ads! Of course,…

    577th ranked

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  8. You don't listen or care.

    AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.

    577th ranked

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  9. Need to have more search/sort settings. It can't just have newest or oldest on top.

    Need to have more search/sort settings. It can't just have newest or oldest on top.

    279th ranked

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  10. i want 24 hour clock for all time indications within AOL to match everthing/everybody else.

    I want time on posted emails in 24 hour clock, not AM/PM to match everything else on my machine.

    876th ranked

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  11. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

    577th ranked

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  12. Make trash icon more visible, because if it's there somewhere, I sure don't see it!

    I would like to be able to be able to clear the trash bin after spending lots of time permanently deleting old emails. How does one go about this? Why do I not see a trash icon so I can easily do this?

    876th ranked

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  13. User Note Column

    It would be nice to have a column to add a brief note to a selected email, for my own reference.

    876th ranked

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  14. Easier deletion of old emails

    Suggestions:
    1. Easier way to submit suggestions! (I was directed here from your Facebook site because I could not find it on AOL email)
    2. On advanced search with date provide: date / search for emails older than number of days. This would be helpful for example to delete any email older than 100 days. This would help us to clean up old emails and save you on storage.
    3. You might even want to put this feature on folders to automatically delete emails older than some number of days.

    338th ranked

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    1 comment  ·  Admin →
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  15. RED TRASH CAN COVERS DATE

    GET THE DAYUMMM RED TRASH CAN OFF THE DATE WHEN I AM REVIEWING MY EMAILS!!!! DISTRACTING AS HEALLLL!!!!!

    876th ranked

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  16. SCROLLING

    MAKE IT WORK!!!!!

    876th ranked

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  17. loosing email a new feature of AOL new improved mail service!

    That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.

    577th ranked

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  18. Fix the log in interface

    When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.

    577th ranked

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  19. your "help" is really stupid

    your "help" is really stupid. I searched about "how to attach an email to the one I'm composing". the first item i get back is about resetting passwords. The others aren't any better.

    338th ranked

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  20. priority senders

    Would like to be able to designate certain contacts as "Favorite contacts" and then see emails from "Favorite contacts" at the top of inbox. Alternatively, the ability to toggle the Inbox view between "Favorite Contacts" and "All Contacts"

    876th ranked

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AOL Mail Norrin

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