AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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when a forward an e mail with images the images do not show up to the receiver case # 21158660 call tech help 2 days no one can figure this
when forwarding an e mail with images the images do not transfer. 2 calls to AOL tech no solution case # 21158660
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886th ranked
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Choice of Font Size, Color, etc.
PLEASE TAKE UNDER SERIOUS CONSIDERATION!
RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!
"You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.
"If it ain't broke...DON'T FIX IT!!!!"
You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…580th ranked -
fit to page
Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing
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Sending emails from a list to the BCC box
When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.
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cannot move saved mail to old mail
Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.
Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.
422nd ranked -
Automatically forward
Forwarding email messages from one AOL account to another AOL account automatically. I have two AOL accounts. One is used for personal, and the other I use as the Treasurer for a non profit. This service is offered by many other (FREE) providers. It is a pain to have to switch between accounts and very frustrating when the technology is available. I could care less about the updated "new Look". Give me something I can use... I'm paying for it!
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How can I reply to messages with the full header from the last message included?
How can I reply to messages with the full header from the last message included?
From:
To:
Cc:
Sent: Tue, Jan 3, 2023 9:39 am
Subject: _______92nd ranked -
idiots
Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.
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Allow last filter rule to put emails that don't match anything into same folder as "whitelist"
Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.
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Allow me to select data formats other the curious/dubious american mm/dd/yy one.
Allow me to select data formats other the curious/dubious american mm/dd/yy one.
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Add prompt of "Do you want to sign out" before terminating AOL session
Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.
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Having an issue printing an email on the new interface
Having an issue printing an email on the new interface / Printing an email.
Have an issue with the basic version. Can not edit the fonts. "Bold , Italic , Underline icons is not present. "
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What do we NOT know? Impending sale of AOL? New bid to get customers?
Why on earth would they want to expunge their loyal customer base? Why would they want their mail to look and behave like gmail? Why the 6 point font that only 30 year olds and under can read? What is going on that would signal this kind of a "fix" for a system that clearly the users DID NOT ASK FOR OR WANT? I am not a conspiracy theorist but a business person. Businesses don't make enormous changes without enormous changes in mind.
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Able Contacts with multiple email addresses to be edited.
Able Contacts with multiple email addresses to be edited.
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This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they
This mail is terrible. Cannot look up old mail in search like before.Put in an email address and you get ones from 2022 instead of one they wrote last month
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Your so-called smart censorship is getting more and more difficult to figure out what it doesn't like. Make it give feedback so we can edit.
Your comment section is rejecting plain language now. I can't figure out why. There were no cuss words. Give feedback.
422nd ranked -
way too much clutter
I'm trying to send an email with a copy to a second person.
so the screen shows the recipient, the second recipient, and empty BCC box, then the subject line, then the font options, then a TEENY TINY space for me to write in.
Everything except the space I'm writing in needs to be collapsible.
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Please provide the option to always view unread mail only.
Every time I open a new email, it reverts back to listing them in order read and unread. I would like them sorted by unread only and I don’t want to have to use the drop down every single time. Please provide a setting that will allow for it to always come up as unread.
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negative comment notification
Members receive a "like" email notice when a member likes the posted comment. How about receiving an 'thumbs down' notice as well?
580th ranked
- Don't see your idea?