AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1183 results found
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Case #21292172 - Viewing Email OPTIONS:
Dear Madam or Sir, would be very helpful if there was an addtl viewing email option that would allow for the email to remain as NEW even when hovering over the list of emails in the top portion of the screen where emails are listed and only when double clicking on the email would it become READ. This option could be called "Double Click to Read Email".
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227th ranked
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AOL and Yahoo have been sold by Verizon to private equity firm, Apollo Global Management.
Good luck in continued service. New owners and budget-conscious.
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Block all messages from "renter-info" addresses to ALL accounts
Based on my own e-mail and comments from other posts on these boards, this is a common issue that AOL has chosen to ignore for years. Over 75% of all my spam comes from renter-info@(randomized end address). MAKE IT STOP. AOL's filters DO NOT WORK. I have tried to put sender contains "renter-info" to send to trash. Doesn't work. I have tried sending to a new subfolder. Doesn't work.
If AOL had any coherent staff looking at spam, they would be able to see how much is coming from specific address types and take actions to block this type of…
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Sorting Columns Gone? HELLO?
WHY did you remove our ability to sort our columns in the, or a, view that we've always used, are used to, prefer or find easier for us functionality wise? I don't want "stars", they were "flagged" for a reason, and I had that in the first column so I could easily see what I needed follow up on, or that needed responding to - I NEEDED to see my attachment column so I could search by attachments, now there's no attachment icon or column, and again - LOSS OF ABILITY TO sort columns as WE need them to be…
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messages fail to load
Not sure what is going on but each time I attempt to open aol messages using my computer, I keep getting asked to pick a theme and font. When I do, it says there is error and my selections don't save. On top of that, when I attempt to look at my messages, my emails don't load. It says an error occurred while trying to fetch messages. When I hit retry, I keep getting the same message.
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There should be a schedule feature sending mail... surprised that it doesn't exist
There should be a schedule feature sending mail... surprised that it doesn't exist.
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WRITE THE CEO
Write the CEO about the sorting, not keeping READ emails in your inbox and all of your concerns with the new AOL mail. If you cannot sort by sender or "sent to" how can you mass delete to keep your emails under control?
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wallpaper
let us add our own wallpaper or add more options to choose from
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Allow use of picture formats for signature
I can't use a photo (.jpg or .png) as my signature. Outlook and other email apps allow that.
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Bring back right-click menu
Quit trying to be gmail; it may be popular but AOL had more features that worked.
If i have a sender or subject that I want to manage all the emails from, I used to be able to do that with a powerful right-click menu. Now, the only thing is "filter" and the options with it are insufficient.
Please restore the powerful right-click options.
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I switched to new aol hoping it would've updated it's mail sorting feature, but it's the same. I wanna sort 'From' alphabetically, but no.
Provide an option to sort alphabetically in the 'from' column.
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Attaching PDF is no longer prompted when it is not attached
Please prompt if PDF file is not attached.
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Mail summary page column order
I would like to be able to re-order the summary page columns. Specifically I want to me the "file attachment" icon before the email "subject" column. When the "file attachment" icon follows the "subject" column I am less likely to note that a file is attached. I would like to move the columns around to the way I like. If this is already possible I can't find out how to do so and please let me know how. Thanks.
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Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
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loud
Please do not allow ads to loudly blast when we are trying to read our emails. How can we disable this "feature"?
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Add subscriptions and receipts to AOL Mail (like Yahoo has)
Since this new AOL Mail is basically the Yahoo Mail interface, can you enable the Subscriptions and Receipts folders (in the same place Documents, Pictures, and Travel is)?
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Move the SEND button back up where it was (or can I move it ??)
It seems the "SEND" button for replying to or creating new mail, has been moved to the bottom of the page. Is that something I can move back up to the top of the page? Half the time the SEND button isn't even visible and I have to ***** with the page size just to send an email. Will appreciate some help - it's annoying. Thanks.
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Add Signature in Spell Check
After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!
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