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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1399 results found

  1. Beta Testing Snafu

    In the middle of a business day, my entire interface changed (fonts, spacing, my signature, boldness/lightness of texts, etc.). Things were indented in old emails that weren't before. I freaked out and called AOL. After an hour and a half on the phone, Michael, my tech rep, said that this happened because I was randomly selected for Beta Testing! Are you kidding me? What right does AOL have to change everything in my email interface in the middle of a business day. I had to spend half an hour reformatting my signature because all the spacing and fonts were screwed…

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  2. HACKED... when we add email to our phone it's duplicated by a gmail; I lost all of my contacts deleting that account that was meant for Aol

    I had a gmail account that was exactly the same as my AOL. That account was hacked but still exist, so when I was forced to download my AOL account on the phone gmail made it exactly the same as my AOL account which I already had a gmail with the same name, so when I tried to find the account, gmail sent me the old account and I lost all of my contact sunk into the new gmail they created. I already had a gmail with that name; now I want to know how to get those contacts back…

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  3. Display the next message

    It used to display the next message when I deleted as I read, but it stopped doing that, even though all the setting are still correct. I changed them and put them back but it still doesn't work. How can I fix this problem? Deleting cookie & browsing data had no effect either.

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  4. how do I turn up the brightness level, having trouble with eye sight

    I can't read these things with the lower brightness level today. please fix this.

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  5. fix draft editing

    Having lots of problems with AOL Mail, ie having typing interrupted when editing a draft, loosing a draft in the editing file and finding in among saved Draft in a version that can't be edited.

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  6. sent here by tech support on x. Not receiving emails from certain senders.

    Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…

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  7. issue an unsend button

    Google mail has an unsend button. Years ago I asked why AOL doesn't and still no unsend button tody. Today I needed to unsend a mistakenly sent email and couldn't. Still no unsend button. Please issue an unsend button. I'm still a paying customer when all the world gets free email service and why? I don't know, just used to the pay services of AOL after using it for 30 years. Please put in an unsend button. TY

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  8. 956th ranked

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  9. Problem help

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    I'm using a Samsung phone android operating system..
    The only
    this has been going on for 2+ weeks very frustrating?
    I have been with AOL since 1995 the dial up days.. please help..

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  10. 675th ranked

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  11. reduce the hurdles to reaching one's email account.

    It now takes me five clicks to reach my email, whereas it used to take only 2-3 clicks. Why????

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  12. Contacts deleted.

    I want AOL. to make available removal of old contact messages without having to do it manually!

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  13. AOL BLOWS GOATS !

    NOTHING WORKS ON THIS ******* SITE!! MORE BS FROM AOL TO GET YOU TO UPGRADE !

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  14. Feedback Not Found!???

    WTH? Tried to post about the verification code problems and I get "FEEDBACK NOT FOUND"! Fix the code probem so I don't need to hit "RESEND" and fix the feedback page so all comments are posted

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  15. E-mail sign in verification code multiple attempts

    I see other people are complaining about the verification code and I understand why. I choose "send code via text" and I ALWAYS need to say "RESEND" because it doesn't come through. When I do that, it comes right away the 2nd time. But when I say "send to my e-mail" it comes right away the first time. FIX IT!

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  16. Stop putting mail from USPS in Spam along with the other 100 I get every day!

    Stop putting mail from USPS in Spam along with the other 200 i receive every day. Pathetic.

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  17. I am unable to use my Windows emoji on the "body" of my AOL emails.It will work on the "Subject" line. It also works on gmail. Help pls

    I am unable to use my Windows emoji on the "body" of my AOL emails. It will work on the "Subject" line. It also works on gmail. Help please!

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  18. this is from Rewrite

    this is test from Rewrite

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  19. I need back the sound: You got mail when i go to my Inbox.

    I have read evrything but I still can not ge back the original sound: You got mail.

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  20. AOL Help

    I have invested in online protection to the tune of 14.00 a month. Sense then, I am seeing changes that I hate, it takes forever and a day to get verifications from mostly used merchants, or I don't get them at all. What is going on guys???

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AOL Mail Norrin

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