AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1407 results found
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Attachment disappears - PLEASE FIX
I use AOL through chrome. When I send an email with an attachment, everything works fine.
However, when I receive a reply from the recipient, the attachment has disappeared and is no longer in the thread.Please fix this so the attachments are retained throught the thread of emails.
312th ranked -
Why can't I insert multiple images in mail anymore. I can still do it on my phone, just not on my computer.
Until recently I could insert up to about 10 images into an email, depending on size. I still can, but I have to put them in one at a time, which means going and finding them each time, instead of selecting a batch and putting them in with one click. Please give us that back! I can still put in multiple images on my phone, just not on my computer. Why?
627th ranked -
Capability to sort email filters.
Rather than manually searching for a particular filter from a list of email filters, I would value the capabilty of sorting filters to facilitate a search.
627th ranked -
Fake In-box Listings
Recently, AOL Mail has been insertring fake entries to In-box listings. This is grossly interruptive as it is misleading. False listings is indicative of dishonesty, deceit and fraud. This fake listing process should be halted and never again used or allowed in the AOL Mail protocols that have been trusted by millions for years. With the multitudes of means to impose distracting advertising to users, the exploitation of the user's In Boxes is a new low to which AOL has recently stooped. Please stop this process of inserting fake in-coming items into user;s email in-boxes. The dignity and esteem of…
921st ranked -
In Settings > Security and Privacy add "Safe Senders List" to keep emails from going into SPAM
Having 'Block all senders except contacts' doesn't include emails from new doctors, lawyers, or businesses. A SAFE SENDERS LIST enables adding people who are not in our contacts.
921st ranked -
page setting for emails
Do not like new page settting! How do I read my incoming emails?
921st ranked -
I would like to stay with the New AOL Mail. Instead of the old email. Much better for this 75 old Senior.
I would like to stay with the New AOL Mail. Instead of the old email. Much better for this 75 year old Senior. Thank you Anna.
627th ranked -
RTL not working on RTL languages when composing!
RTL Hebrew Text Formatting Issue – Exclamation Mark Appears on the Wrong Side
Hello AOL Mail Support,
I would like to report a formatting issue when writing emails in Hebrew (RTL language).
When I type a Hebrew word followed by an exclamation mark, the exclamation mark appears on the wrong side of the word. Instead of being positioned according to the right-to-left direction of Hebrew text at the left of the word, it is displayed incorrectly on the right of the.
For example:
Wrong:\
שלום!Correct:\
שלום! 1
If you take the incorrect word and paste it into…921st ranked -
When sending email to a group, AOL has created some sort of situation where recipients can not reply all to the group.
When sending email to a group, AOL has created some sort of situation where recipients can not reply all to the group. It doesn't matter if the recipient is aol or gmail, nobody can reply all. The only one who can is myself as the originator. anyone else discover this?
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Darstellung der emails
Die Darstellung der Inhalte der emails ist zu schmal, meist wird ein Teil der Nachricht abgeschnitten. Im Gegenzug ist die Spalte mit Kontakte-Kalender-Notizblock...unnötig breit/für mich überflüssig. Wie kann ich die Spalte "Inhalt der Nachricht" breiter darstellen?
Hinweis: dieses Feedback habe ich bereits vor Wochen gegeben, leider keine Antwort erhalten. Bitte um Antwort.921st rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Delete all
I have loved the delete all emails from this sender, but now it’s only giving me the option to unsubscribe, which I don’t want to do. Please return to previous availability to delete all
921st ranked -
Have multiple contact names with no information saved, due to lack of e-mail. How to delete these names that were added?
Have multiple contact names with no information saved, due to lack of e-mail. How to delete these names that were added?
921st ranked -
you should not expect me to pay $4.99 when you advertisements stick and I cannot use my email
when signing into my email the advertisement block sticks and does not give me the the advertisement but a black box spins with a circle preventing me to not use the opening or deleting my emails. It blocks my email screen.
16th ranked -
You could improve AOL Mail by not making unnecessary changes (they are not improvements) and listening and responding to feedback.
You could improve AOL Mail by not making unnecessary changes (they are not improvements) and listening and responding to feedback.
921st ranked -
I miss being able to assign my OWN sound to email notiffication when I sign in. I had Superchicken, and it always made me smile.
Add the choice of either uploading or merely assigning a random MP3MP4/Wav sound to you've got mail. Whoopi is cheerful, but My Super Chicken invariable mad me smile, and set my mood.
921st ranked -
aol website is way sub-par and behind the times...fix the problem I am describing!!
YOU aol idiots and losers!!!!!!!!!!!!!!!! why aren't the pictures inserted in email DO NOT SHOW UP???????????
WHY CAN'T AOL BE AT LEAST HALF AS GOOD AS GMAIL??? FIX THIS PROBLEM RIGHT AWAY!!!!!!!!!627th ranked -
My cell phone will not accept AOL email since your new update happened. So I deleted it.
Do not like new update. Deleted AOL app from phone.
921st ranked -
year of email does not show up no matter what browser or if use aols native one. show 9/2 and no year after it does not show 9/2/2026
my screen date format changed last night and can not fix it tried to follow steps on internet and aol help page. The info to change it was on other paged that did not belong to aol but when i looked at aol also and none of the way were availble in new format the email changed to does not matter if i use firefox of aol email. the web page that pulls the information from the internet remains the same no matter which program i use it is saved per email and the date format does not show the…
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Larger drop down menu to view files for filing your messages in new folder from the header. Appears when aol updated you SHRUNK IT.
Larger drop down menu to view files for filing your messages in applicable folder from the header of the aol window. Appears when aol updated you SHRUNK IT and you now have to scroll small area to find applicable file to store message.
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rétablir le blocage manuel des adresses spam
auparavant, on pouvait sélectionner tous les spams et par l'option "Plus" bloquer les adresses correspondantes... On ne peut plus le faire maintenant: l'option n'existe plus... Pourquoi ?
921st ranked
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