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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1258 results found

  1. removing email sender from unsubscribe list on AOL

    921st ranked
    1 comment  ·  Admin →
    How important is this to you?

  2. send

    I liked it better when 'Send' was at the top of the page. Now you have to scroll to the bottom and it's depressing in a 'memory lane' way. And it's a hassle.

    446th ranked
    0 comments  ·  Admin →
    How important is this to you?

  3. Delete Process is not Operating Correctly

    3) Old and New Ver problem, when someone is is replying to and email and selects a large block or all of the text to delete it. The entire file is deleted, one must go to Deleted files to recover it. It should never delete a file from within a file as just described.
    2) New version: The Reply anchor to an open file should be at the top or at the top and bottom. I get large files of multi-reply add on comments that are maintaining a legal dispute.
    3) Deleted and recovered files do not have a reply…

    299th ranked
    0 comments  ·  Admin →
    How important is this to you?

  4. Takes too long to empty SPAM mailbox

    921st ranked
    0 comments  ·  Admin →
    How important is this to you?

  5. Number of emails - I miss seeing how many emails I have in my inbox.

    Put back the count feature.

    921st ranked
    0 comments  ·  Admin →
    How important is this to you?

  6. It grows on you

    1254th ranked
    0 comments  ·  Admin →
    How important is this to you?

  7. I'm getting Firefox not supported errors.

    I'm getting Firefox not supported errors when using security key.
    It was working a week ago.

    615th ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. Auto mark spam as read

    Can I just get an option/setting (on/off) that allows me to mark all new spam as read? All my email clients are constantly going off with notifications and badges due to the massive amount of spam. If they were auto-marked as read on the server, that alone would make things easier for me.

    615th ranked
    0 comments  ·  Admin →
    How important is this to you?

  9. receiving

    I don't receive the message immediately!

    615th ranked
    0 comments  ·  Admin →
    How important is this to you?

  10. Make it easier to create a group email list. Now, you need to know exactly who is in your contact list, select the name manually. Impossib

    921st ranked
    0 comments  ·  Admin →
    How important is this to you?

  11. How do I get rid of the Starred folder? I don't want it, I don't need it, I don't use it.

    Get rid of the Starred folder. I don't want it, I don't need it, I don't use it.

    352nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  12. make the curser bar bigger and visible

    to toggle down on emails the right bar needs to be visible and stop disappearing .

    615th ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. Bring back the counters for all the boxes not just the in box!

    Bring back the counters for all the boxes not just the in box!
    Ann

    352nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. Preview Screen

    PREVIEW SCREEN - We should be able to change the background color when viewing/previewing a photo. 18% gray, as it currently is, doesn't work. We should be able to add more contrast by choosing a black background.

    352nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  15. High Importance or Low Importance

    What happened to the mail priorities?

    High and Low Importance??

    446th ranked
    0 comments  ·  Admin →
    How important is this to you?

  16. want to make my new password the default but cant find where to do it.

    want to make my new password the default but cant find where to do it.

    615th ranked
    0 comments  ·  Admin →
    How important is this to you?

  17. Label

    Why is my aol account labelled as, "Dating Time Club"?? How do I get rid of that?

    446th ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. settings

    allow me to single space rather than double space. Give me back my old version.

    446th ranked
    0 comments  ·  Admin →
    How important is this to you?

  19. Avoir la possibilité de faire apparaitre la ligne Cc et la ligne Cci par défaut lors de l'écriture d'un mail

    Avoir la possibilité de faire apparaitre la ligne Cc et la ligne Cci par défaut lors de l'écriture d'un mail

    446th ranked
    0 comments  ·  Admin →
    How important is this to you?

  20. Noiseless "beeps"...

    Please make the "beep" announcing new e-mail quieter, or take it off...

    921st ranked
    2 comments  ·  Admin →
    How important is this to you?
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