AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1202 results found
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It's not automatically populated when composing emails
-tried to but my browser in incognito, clear browsing history and resign in same issue909th ranked -
When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting
When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!
909th ranked -
Add More Holiday Themes!
Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?
36th ranked -
Right Click no longer includes "Block Address"
Will you please give us the tools to block SPAM? The right click does not work on many of the spam addresses
250th ranked -
no good type size and spacing options
As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.
25th ranked -
disable group by conversation
The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.
644th ranked -
Block Sender
Put Back the Block Sender button, why did you remove the most sensible change, It was simple quick and needed few actions . Now lost how do I Block nuisance spam mail!!!!!!¬
49th ranked -
More brighter background picture choices
The background pictures are dull (except summer). Need brighter new additional choices
909th ranked -
The Agenda and ToDo list are good additions, and I use them a lot. It would be helpful if I could print the ToDo list as a stand-alone.
Asking for an "Improvement" and then responding with a request for the idea is rather redundant.
909th ranked -
AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.
I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.
480th ranked -
I never set up what'ss app to be a way to get into aol how dare y ou allow that hacker to do that. chnge it
never let a hacker set up altrenatives like what's app to retrieve my accouint, wjhat's app and an email i never use and did not list. how dare y ou be so cavalier.
909th ranked -
Night Landscape Theme
This theme was once part of Yahoo Mail, and is no longer there...why? Why did Yahoo get rid of themes for basic mail? Themes alone is enough for me to leave Yahoo Mail for good...thanks AoL...thanks for giving people what they want, unlike Yahoo, who's become too cheap to provide the basics.
909th ranked -
Please add a new yellow theme to webmail to match the new yellow mobile app
please add a new yellow color theme to webmail to match the yellow mobile app.
909th ranked -
Pointless
You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.
909th ranked -
909th ranked
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why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb
909th ranked -
Another Change!!!!
OH GOD, people are still complaining about the last time (last year?) you made changes and now you've done it again! The main color is yellow? Then on my phone, at the bottom, there was a 'settings' icon that I could tap and be able to switch between e-mail addresses. Now it's gone, but fortunately, I discovered if I tap on my initial at the top of the e-mail page, the settings icon appears, and I can switch my addresses from there.
QUIT THE CHANGES! It's bad enough that you don't announce changes. Just go back to the original e-mail,…909th ranked -
Connecting to Server
Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s
250th ranked -
Regarding case # 2486050: the issue was not resolved via tech support. I was told that this was an issue for the software developers
Regarding case # 2486050, the issue was not resolved via tech support and I was told that it was a case for the software developers. I was left with only one option: to make this post on feedback which does nothing to resolve my issue.
909th ranked -
when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th
when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.
909th ranked
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