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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1183 results found

  1. My personal computer doesn't require multifunction authenification.

    Allow my personal computer the status of a recognized device at login.

    564th ranked

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  2. Stop running just one add on email.

    Please stop running Harris campaign adds in email. There must be something else.

    564th ranked

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  3. I want to log in when I travel with my username and password-ONLY!! No secondary verification. I do NOT carry a phone.

    I do not need or want the extra security. It makes my email accounts
    useless when I travel. Could you have account types where security
    liability is waived?? I just need to let people know I have survived my
    trip and find if I am critically needed.

    564th ranked

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  4. how to report AOL phishing

    How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?

    564th ranked

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  5. PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    913th ranked

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  6. block more senders from my spam mailbox. Currently I can only block certain emails from spam.

    I would like to be able to block all spam. Why am I not able to block all spam mail? Sometimes I get repeated spam and can only delete and not block.

    100th ranked

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  7. Larger selection of fonts and font sizes.

    Larger selection of fonts and sizes of fonts!!!

    266th ranked

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    1 comment  ·  Admin →
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  8. Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.

    Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.

    Hi Ash,

    Thank you for your reply.

    As we mentioned previously, we investigated the issue and the system is working as designed.

    Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.

    Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.

    913th ranked

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  9. 564th ranked

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  10. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    564th ranked

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  11. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    564th ranked

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  12. Hey AOL, did you get the message yet?

    Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.

    13th ranked

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  13. Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.

    Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.

    913th ranked

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  14. No Way to Remove Top Contacts that are Suggested

    I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.

    It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…

    913th ranked

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  15. message layout

    put attachments on top of message

    46th ranked

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  16. AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.

    I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.

    913th ranked

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  17. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    39th ranked

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  18. Thank you. Glad that the verification issue got resolved. Great work. 👍

    I was able to sign in today without needing to search for my phone. Very happy it got resolved. Sorry if this is spam.

    913th ranked

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  19. 913th ranked

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  20. Stop the verification idiocy

    It's email, not a bank.

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