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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1264 results found

  1. imap password

    i find aol very irritable to find answers. I had this problem once before and recall it being a nightmare to find the answer.
    I am following various threads to do this again for my outlook app on PC and every thread tells me to go to security - generate password but i cannot find it from the web browser.
    AOL is the pits when it comes to simplicity.
    is there an idiot picture guide of where to find this password generator? I cant find viewing through pc browser.

    945th ranked

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  2. No Way to Remove Top Contacts that are Suggested

    I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.

    It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…

    294th ranked

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  3. notification on desktop

    On new message arrival, show the notification of the desktop.

    660th ranked

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  4. E-Mail Service From:fgghvsfhssdf@att.net To:reply@email.aol.net,noreply@noreply.com

    How long am I suppose to wait for your OTC code on my cell phone??? or has someone hacked into AOL and this a game some one is playing ?? Let`'s get with it !!

    945th ranked

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  5. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

    945th ranked

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  6. Please keep AOL free!

    I think AOL is great email. The way a person can organize their mail into folders. AOL is great by keeping it free to use. April 18, 2025. Thanks so much for letting me use this email. How it continues. Thanks so much. By, SMK

    660th ranked

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  7. blocking duckdns phishing email bombing

    duckdns is a free dynamic dns service being used to send out mass phishing emails.

    229th ranked

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  8. people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!

    Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.

    503rd ranked

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  9. Page freezes when typing

    When typing an email, the page constantly freezes. I have to refresh the page consistently.

    Please resolve this issue, it's frustrating!

    660th ranked

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  10. Set Login to English.

    SIGNING IN!
    Set preference to language: I prefer English

    Stop! Spanish...

    945th ranked

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  11. i want my mail to say aolmail.com (not what ur showing

    quit changing things or will delete my names from aolmail.com

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  12. EMAIL PREDJUDICE

    Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?

    945th ranked

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  13. Improve SPAM Blocker

    Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.

    80th ranked

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  14. WHY ARE MY EMAILS IN DAY/WEEK GROUPS?

    Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…

    8th ranked

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  15. Right Click no longer includes "Block Address"

    Will you please give us the tools to block SPAM? The right click does not work on many of the spam addresses

    192nd ranked

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  16. Do not like the default font

    Dneo not like the default font

    1258th ranked

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  17. increase screen size option

    make it easier to increase screen size

    294th ranked

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  18. Pointless

    You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.

    660th ranked

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  19. BUG with deleting emails

    Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.

    Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.

    This is annoying - and I would like to see this bug fixed. Thank you.

    945th ranked

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  20. I cannot download Emails after Thunderbird updated to V 139.

    AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!

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AOL Mail Norrin

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