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Alex Stephens

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  1. 93rd ranked

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    Alex Stephens commented  · 

    This all depends on the comment you intended to post. AOL, like all other businesses in the US, reserves the right to enforce an Acceptable Use Policy. That means they have the full legal right to regulate what users are allowed to post or not as long as their rules are openly disclosed somehow (which they are when you signed up). They're also available here: https://legal.aol.com/legacy/terms-of-service/full-terms/index.html

    Remember, our First Amendment isn't infinitely granted everywhere. The constitution only guarantees that the government won't infringe on our free speech. A business, online or in-person, is a private area so they can make and enforce their own rules.

    So, if you made it this far, the TL;DR is: Say inflammatory or inappropriate things and a business can shut you down legally.

  2. 93rd ranked

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    Alex Stephens commented  · 

    Can you describe how to reproduce the problem? You're mad, but there could be many different things that cause this type of unresponsive software behavior so without any details it's hard to help you.

  3. 93rd ranked

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    Alex Stephens supported this idea  · 
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    Alex Stephens commented  · 

    I've posted about this before in a thread about AOL UK. AOL's web sites usually fail to validate addresses that are outside of the United States. While I am a (not arrogant) American, I think they have a lot to fix. Mainly, like you say, their targeted marketing should be more aware of a recipient's locale. I hope they improve in this area so it's fair to all users.

  4. 164th ranked

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    Alex Stephens commented  · 

    Hi Sandy! Chat support can be had at https://help.aol.com - Just click Chat at the lower-right :)

  5. 58th ranked

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    Alex Stephens commented  · 

    They are a business, why on earth would they do that??? Would you, a business owner, give away free stuff to a paying customer? No. No, you wouldn't.

  6. 93rd ranked

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    Alex Stephens supported this idea  · 
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    Alex Stephens commented  · 

    If you just need to download AOL Desktop Gold, go to https://myaccount.aol.com and sign on with your primary ScreenName. Go to My Services > My Subscriptions on the left navbar. Find your AOL Desktop subscription and click Manage. Then click "Re-send confirmation email". Check your mail, there will be a link to download the software in the confirmation message. If this is a chicken-and-egg and you need AOL to get your mail, you could use the web-based email client at https://mail.aol.com/ to get your mail, click the link and install AOL Desktop. I really hope this helps you, Paul!

  7. 34th ranked

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    Alex Stephens commented  · 

    Dude, I'm in cow country. I feel it!

  8. 93rd ranked

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    Alex Stephens commented  · 

    AOL doesn't do that. Budget better.

  9. 14th ranked

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    Alex Stephens commented  · 

    McAfee is awful, remove it and rock Microsoft Defender. At least that works for me.

  10. 34th ranked

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    Alex Stephens commented  · 

    I feel like this is 1/3 of the actual story...

  11. 58th ranked

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    Alex Stephens commented  · 

    Generate a new application password and setup the account in Outlook again. Not a big deal.

  12. 58th ranked

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    Alex Stephens commented  · 

    AOL doesn't send junk email. Other companies do because you let them have your email address.

  13. 34th ranked

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    Alex Stephens commented  · 

    This post does not make sense. Please clarify what you're trying to do.

  14. 93rd ranked

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    Alex Stephens commented  · 

    All reputable VPN providers cost a subscription fee.

  15. 34th ranked

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    Alex Stephens commented  · 

    The old format is gone. Accept change. Life is change.

  16. 164th ranked

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    Alex Stephens commented  · 

    Go to https://myaccount.aol.com/ and sign in with your primary ScreenName. Go to Wallet, and you'll be able to manage your payment methods there.

  17. 42nd ranked

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    Alex Stephens commented  · 

    AOL does offer 24/7 support. Only members with the entitlement to Premium Support get all-hours telephone support. There are other options like chat, social media support and a huge knowledgebase of self-help articles that cover most common issues and questions.

  18. 11th ranked

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    Alex Stephens commented  · 

    This all depends on the comment you intended to post. AOL, like all other businesses in the US, reserves the right to enforce an Acceptable Use Policy. That means they have the full legal right to regulate what users are allowed to post or not as long as their rules are openly disclosed somehow (which they are when you signed up). They're also available here: https://legal.aol.com/legacy/terms-of-service/full-terms/index.html

    Remember, our First Amendment isn't infinitely granted everywhere. The constitution only guarantees that the government won't infringe on our free speech. A business, online or in-person, is a private area so they can make and enforce their own rules.

    So, if you made it this far, the TL;DR is: Say inflammatory or inappropriate things and a business can shut you down legally.

  19. 58th ranked

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    Alex Stephens commented  · 

    Free plans are allowed 1 TB of mail storage. There is no other email provider, paid or otherwise, who is good enough to offer this. That alone makes me stay with AOL for life!

    If you dislike the webmail, or Desktop Gold, then I recommend setting up your choice of mail client application programs. AOL supports the IMAP and SMTP standards, so you've got many options. There are directions on what the server settings etc are, at: https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail

  20. 93rd ranked

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    Alex Stephens commented  · 

    Go to https://myaccount.aol.com and sign in with the ScreenName you want to cancel services on. Once you're logged in, go to My Subscriptions, and find the sub you want to cancel. Click Manage next to that subscription and then use the option to cancel. If you use 2FA, confirm the code they send you for verification. There are often retention offers that come next, but you can easily get through by saying you want to just cancel. Do that, they'll send you a confirmation email and you'll be all set. Also, be mindful that AOL mail is free, so if you cancel a paid plan, you keep your email address as it was. You'd just sign on to https://mail.aol.com/ to get your mail going forward should you want to.

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