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Carol Shands

← Customer Feedback for AOL

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  1. Fix the comments. No way to see replies to your comments on news articles

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    2 comments  ·  AOL.com  ·  Admin →
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    Carol Shands commented  · 

    When tech support directs me to feedback because there is no time frame for this issue to be solved and suggests an additional 'benefit' for $9.99 a month that MAY solve the issue it is clear customer service is on crisis

    Carol Shands supported this idea  · 

  2. Cannot Sign in to AOL COMMENTS

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    2 comments  ·  AOL.com  ·  Admin →
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  3. Allow comments on all your "articles!"

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    2 comments  ·  AOL.com » Editorial  ·  Admin →
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  4. Problem with Bell Icon Notification for Likes and/or Replies on News Article Comments

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    6 comments  ·  AOL.com » News  ·  Admin →
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    Carol Shands commented  · 

    Happening to me to also and after two phone calls to tech support I was asked to leave feedback because they have no time to correct the issue. Hilarious as they still want the monthly fee for the service.

    Carol Shands supported this idea  · 

  5. AOL not allowing any comments or replies

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    1 comment  ·  AOL.com  ·  Admin →
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    Carol Shands commented  · 

    This has been happening to me for weeks in Sept 2025 and tech help, after two phone calls say to leave feedback as they do not know the cause.

    Carol Shands supported this idea  · 

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