AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email.
When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email. Now it just inserts it at the smallest font available. If you write next to the link now your text looks out of order of sorts.t
251st ranked -
Fix Email formatting.
While writing an email, in the pull-down - click "Compose as plain text"... works as it did in older version
BUT, next, click "Compose as HTML" - and all line feeds, blank lines, and multiple spaces disappear. You are left with a single long line of words.
176th ranked -
When Copying hyperlinked text - COPY the URL too
when I copy text that has an added hyperlink, the 'hidden' URL is no longer copied with the text. The text does appear with the color of a possible URL, but none is present.
The 'dropdown' (right mouse click) shows that I CAN ADD a hyperlink but no EDIT or ADD the HYPERLINK' thus none was copied
131st ranked -
219th ranked
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Dates were changed on attached files when downloaded
two months ago, I received an email with one attachment: A ZIP file.
I had downloaded that one ZIP file. When the ZIP file was processed, I had 14 files with their original date, years old..Today, I looked at that older email (in an AOL folder) and there were 14 separate files, instead of the original ZIP file,
When ALL were downloaded they received all NEW, Current DATES!!I Lost all their original Created Dates!
219th ranked -
Black Page when Clicking URL in email
often when clicking URL in an email I get a black screen in the browser. Reload doesn't help, but canceling the page, reclicking the URL will work. Sometimes having to cancel & reclick more than once.
No pattern as to when, just often enough to annoy.
I will Report as Bug the next time it happens.
199th ranked -
When I open Gold and the sign in area is shown, there is no indication that the "Data Mask" function is present.
I don't want my keystrokes to be seen by anyone. When Gold is opened, the Data Mask feature should be shown before login and password. Please fix this in Gold.
251st ranked -
You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions
You could help me by getting the font and text settings to work. I'm round the bend here . . I have followed all your instructions. I don't think your tech help people know how to get this to work. I have seen feed back from posters who have tried your suggestion re EDIT etc. Thanks for your reply. I appreciate it. .. Nancy
199th ranked -
INSERT LINK :-(
1) ... INSERT INTO EMAIL "LINK" FROM A WEBSITE
IS INSERTED IN ANY ALREADY OPEN EMAIL PAGE,
WHAT A ****?
IT SHOULD OPEN IT'S OWN NEW EMAIL PAGE?2) ... WHO ARE THE DEVELOPERS AND FROM WHAT COUNTRY,
YOU CAN TELL RESPONSES, THAT DEVELOPERS, ARE FOREIGNERS,
WHO DO NOT UNDERSTAND AMERICAN'S HAVE A VERY LOW TOLERANCE FOR INCOMPETENCE & ERRORS!3) ... YOU HAD A PERFECT EXAMPLE OF A WORKING PERFECTED AOL 9.8 VERSION !!!!!!!
WHY NOT SPEND A MONTH EXPLORING= "USING IT" AND THAN JUST COPY IT. E-X-A-C-T-L-Y4) ... TAKING A YEAR TO CLEAN UP BETA VERSION AND…
199th ranked -
Allow all AOL.com mail free users to use the beta software
As of January 24, 2017, you all have cut off letting free AOL mail users to beta test, use, and contribute to this beta program. I had all four of my screen names registered and set up to use this service and so did my mom. Mom and I have both been involved with your service in some form or another since we first signed up as paid dial up subscribers back in 1993. Remember that? That was back when AOL ran on DOS from a 3 and half inch floppy drive. Now, look how far you all have progressed.…
85th ranked -
Sorting of emails on "Type" not working.
The "Type" column, when sorted sorts by date, not the type (image, attachment, or just text)
251st ranked -
Email Address line
Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.
118th ranked -
Remove Hyperlink (URL) missing from Email
Remove Hyperlink (URL) missing from Email dropdown
131st ranked -
UNSORT files!
When attaching a file, not only has the path been unset, but files are listed in alphabetic order rather than by date, which is in date order - which is how the older AOL worked and how Windows explorer show them.
251st ranked -
RE: Email and tabs opening in background
Sorry if these have been mentioned already, but I wish tabs actually opened in background when that is checked, and i wish that email replys didnt add "re" over and over when replying to emails going back and forth. I just sent one with 5 "re"s in the subject heading.
219th ranked -
social media connect
The little heart at the top right of the browser , should be able to let user post to face book and other social media, like the browser did in desktop 9.8.2.
251st ranked -
why the change to the sign in screen? Just fix the bugs! also fix it so you are compatible withy sony play home meories photo!
the sign in screen is different the last two days!
176th ranked -
Sorting of Emails
Emails saved in "On AOL" folders can be sorted, BUT certain combinations of letters are never found!
I.E. I have user with 'cz' in the ID.. Not found.I look for 'unknown' ... not found
251st ranked -
Yellow highliter on email does not work.
Yellow highliter on email does not work.
251st ranked -
browser window tabs dont allow multi tasking
make the tab window of the browser that you have open stay open. now if u have multiple browser tabs open and one is in the process of loading info, it keeps popping to the top, bumping you our of the window you are currently working in, not allowing you to continue working in another tab.
199th ranked
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