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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2982 results found

  1. High contrast (legally blind)

    please make a feature for high contrast

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  2. 1.. PASTE ONLY WORKS 50% OF TIME, MUST BE CONVERTED TO PLAIN TEXT

    1.. COPY PASTE ONLY WORK S 50% OF THE TIME, & REFUSES TO EXCEPT PASTE INTO A WEBSITE, UNLESS IT'S CONVERTED TO "PLAIN UNFORMATED TEXT"

    2... PASTE, CUT UNDO, DOESNT WORK FROM THE MENU ONLY FROM THE MOUSE..

    3... SPELL CHECK ONLY WORKS 50% OF TIME.

    4... EMAIL PAGE CAN BE REDUCED BY 0.5" OLD AOL ALLOWED EMAIL PAGE 80% REDUCTION. VERY USEFULL FEATURE, FOR DOING REPORTS SIDE BY SIDE.

    5.... EMAIL FREEZE4S & DOESNT SEND FOR 1-3 MINUTES, OR WONT SEMD AT ALL. :-( :-( :-(.

    THIS IS A BASIC OF EMAIL SERVER TO SEND EMAIL PROMPTLY.

    6.... EMAIL…

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  5. when I read a email and close to transfer to a saved folder, it disappears into OLD files before I can move it.

    When I save an email I get a message saying it has been saved. To make sure I save it in the right file, can't you add a feature that tells me the name of the file folder into which I've saved my email? The old AOL did this but new AOL Gold does not. I would appreciate it if you can add this back. Thanks

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  6. Give me a share button so I can share articles like Pet food recalls with friends and family on Facebook!

    AOL Gold needs a SHARE button so I can share information like pet food recalls with friends and family like I used to be able to do until AOL completely fcked up being able to share vital information by eradicating that option with its new unfriendly version. Why are we via my husband Paul Adler's bank account even bothering to remain paying AOL customers with a half ** constructed software service that is too paranoid and selfish to even provide a way to share information with others via our computer?

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  7. Improve AOL Gold to be more like 9.8.2

    Why do we need to double click on every space when writing an email?? This is the most frustrating thing in my entire day!!
    Also why must we click on "inbox" before "new" mail?? 9.8.2 did not have these problems!!!

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  9. F5 Key does not refresh

    F5 key does not refresh pages in AOL Gold. This is a problem for me as I can't refresh pages on my website with the mouse while working on them due to No Right Click script. I've come across other sites where I've had this problem as No Right Click was allowed. Please fix this.

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  11. The browser show progress

    The browser should show , usually at the bottom if it is connecting to website, or not, some kind of progress, so you don't keep clicking and starting the same progress all over.

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  12. I wish you would on your spam email screen move the delete all from the delete button or ask when you hit the delete all if you want to do

    I wish you would, in the spam email screen, separate the delete all button from the delete button or ask when you hit the delete all button if you really want to do it. The delete all button is in the same place as the delete button on other screens and I often hit it when I just want to delete one email. No way to recover from this.

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  13. school shooting

    try posting a real story
    Warning all over the place for school shooting

    I guess Comey was to busy back in 2017 trying to protect Clinton and the corruption of the Democrat party than doing anything else

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  14. Managing the folder list

    Why do I have to keep hiding the folder list every time I log into my mail? In the old 9.8.2 once it was hidden it stayed hidden! So annoying!!!!!!!

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  15. My husband& I have the same problem: Not able to actually REPLY to emails w. images attached.Unable to "send" reply unless we delete images

    I cannot believe we are the only two people with this problem .We aren't using the same PCs (his is desktop, mine is laptop). You told me to contact Tech Support and then you closed the issue to comments. I'd like to see if others have the same problem. This is an AOL problem. My husband WAS able to reply w. attachments recently when he went to AOL thru Internet Explorer.

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  16. Bold "Mark as Unread" emails

    Could you make "Mark as Unread" bold again. It gets lost in the read mail. That would be so helpful.

    Also, I would love to go back to the old way, where I didn't have to sort through every single email I've ever written or received to search for a relatively new email.

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  17. Add back "Insert Hyperlinks"

    Though there is the "insert Hyperlink" with the drop-down on highlighted text when writing an email, It DOES NOT work!!
    The word to add does get added, in the 'hyperlink color' but the Hyperlink does not get added.
    IN FACT - when hyperlinked images or words are added via copy/paste or "Reply To", the hyperlinks disappear

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  18. UNSORT files!

    When attaching a file, not only has the path been unset, but files are listed in alphabetic order rather than by date, which is in date order - which is how the older AOL worked and how Windows explorer show them.

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  19. Opening Inbox

    Would like the inbox to open when i open AOL Gold. It doesn't now. Maybe in the next update we can choose to have the inbox open automatically.

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  20. Sorting of emails on "Type" not working.

    The "Type" column, when sorted sorts by date, not the type (image, attachment, or just text)

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