AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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AOL Desktop Gold takes time to sign in (Not Responding)
Please check AOL Desktop gold since I am constantly getting (Not Responding) after signing in.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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aol freezing up
why does aol games keep freezing during the ads
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Location Setting
Location Setting
Location setting from welcome page does not transfer when extended forecast is requested.
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone. -
Why AOL gold Icon is Not Working
AOL Gold icon is not Responding? Checkout the reasons why your AOL gold icon is not responding:
Poor Network Conditions
Bad Connection to Source Files
Incompatible System and Software
Virus or Malicious Program
Outdated Software
Bad Windows Update
Virus or Malicious ProgramIf you want to solve these kind of errors then please check the troubleshooting tips at https://www.emaildesktopgold.com/troubleshoot/aol-gold-icon-not-responding/
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Events and appointments are not shown on the AOL Calendar.
Events and appointments are not shown on the AOL Calendar.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Games, we want games, not more ads.
Fix games. Either can't get on or if i do and am playing a game, it stops.
because something else is loading, Games should be working as they are part of your plan.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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chat room
Every time I go into a chat room after I type a few sentence I get frozen out. I need to go out then back in then it happres again. This happens on both my computers. Any suggetions
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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Uninstalling OLD AOL 9.8
I have been using the new AOL Gold for years.
I hadn't uninstalled the old AOL 9.8.
I can find old aol directories and files going back earlier than 2019.
also 2018 & 2017 files & directories named C_AOL Desktop 9.8.2 & 2a
I ran the old uninstaller program and though it took a very long time, it showed an EMPTY "Select Applications to Uninstall"There was never an explanation of HOW to remove all the junk that the old AOL 9.8 has now become. When & How will you address this issue?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why do I have to login every time when I check the box stay logged in
Why do I have to keep logging in when I open welcome. I have complained this to bug. what am I paying for, NO HELP?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Desktop Pictures Out Of Sync With Captions
When you open AOL Gold, the pictures (1-55 for 3/28) are continually out of sync with the picture description. This happens every single day! e.g. The picture for picture number 35 has the description from picture number 34. That description from picture 34 stays on Picture 35 for 8 seconds and the correct description for picture 35 appears. I thought Verizon was going to fix the mess at AOL?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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WTF is wrong with AOHELL? I logged on at 8:00am and was DROPPED THREE TIMES by 8:50am
FIX YOUR **** SYSTEM SO IT DOESN'T KICK US OFF EVERY 20 minutes!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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password save
AOL gold does not prompt me to save usernames and passwords, even though I have selected that function. I do not know how to fix this. I am trying to do it on my Craigslist account. Google chrome saves the username and password. Because of the ease of going to websites on Chrome, I have to have 2 browsers open all the time.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am paying monthly why can't I get free help?
I am paying monthly why can't I get free help?
also how many emails do I get with my paid service?
If you have any issue with AOL Desktop Gold please call our team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Fix AOL desk top gold
Fix AOL so that 70% of the AOL news boxes will open and not state error to many redirects.
Free AOL worked much betterI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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PERSONAL BANKING
DO NOT ADVERTISE IMPROVEMENTS FOR ME TO SEE. YOU INTERFERRED WITH MY BANK ACCT SIGN ON THIS MORNING...I DID NOT AUTHORIZE THIS (AND IF I DID THRU "ANOTHER PLAN" CANCEL IT) CONTACT ME IMMEDIATELY
Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Screen going black
SCREENS CHANGING SIZE AND TURNING BLACK:
I use Desktop Gold as my primary browser. I log onto Gold with the main AOL Gold strip at the top, and the Welcome screen to my left and then also My Favorites screen on my right. Everything seem OK as long as I continue doing something on the desktop or internet, but as soon as I let it go idle for 10-15 minutes or so, my screen goes to sleep(as I do have it set for that feature) but also I start hearing"bubble" type notification sounds in the background. If and when I…
This is something our technicians can help you with. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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I cannot download an email attachment or print an email to a PDF printer. I have reported this bug 3 times and no response.
Fix AOL Desktop Gold. I expect to get what I pay for. I have reported this bug 3 times and no response. This problem started within the last 2 weeks. I can go to AOL in a browser and then I can either download an attachment or print to a PDF printer. Why is it not working in AOL Desktop "Gold?" I have been using the same computer, with the same settings, with the same operating system, with the same network, with the same internet provider for at least 7 years. Also, get rid of all of the awful ads…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
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UPGRADES TO GOLD
MY MAIL, SAVED ON MY PC, WAS LOST WHEN YOU UPGRADED GOLD TODAY BUT IT HAD AN ERROR IN THE UPDATE AND WOULD NOT OPEN. MICROSOFT MESSAGE WAS THAT A FILE WAS MISSING SO I SHOULD UNINSTALL AND REINSTALL GOLD. I DID THAT AND GOLD NOW OPENS BUT EVERYTHING IS LOST EXCEPT MAIL NOT YET OPENED--THIS SHOULD NEVER HAPPEN
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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Fix Video Player
Fix your video player! Every time I try to watch a video on your Aol.Video service, I get this: "Sorry, a network error caused the video download to fail. Please refresh and try again." Why? I watch videos all the time on my computer, this only happens of AOL! Why? I thought this was the new and improved AOL. Please fix it!
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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