AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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OMG !!!! This "OATH" group has so screwed up the best provider in the business. Emai sucks.
Sending email has so gotten screwed up in response time since this "OATH" group has gotten involved. GOLD ....SUCKS !!!!!
I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Now why is the spam folder all showing up in my in box. You must have a programmer that gets bored so he starts messing with things This i
Now why is the spam folder all showing up in my in box. You must have a programmer that gets bored so he starts messing with things This is not a testing ground We pay for this service which should be here evvery day we log in SPELL CK still does not work on a single word using your clicker to right click to get to the situation IT LOCKS YOU UP EVERY TIME HAVE TO REBOOT did not use to be this way You want us to use the spell check at the bottom that ckecks the whole email…
AOL Desktop Gold automatically spell checks your spelling as you write an email. When a spelling error is detected, the word is highlighted by a red line under it. To correct the spelling error, right-click the word and select one of the options provided.
Regarding the freezing and restarting issues, I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Desktop Gold invalid digital signature
Get your software and updates VALID digital signatures. Norton Security gave me a Firewall Alert a few minutes ago saying, "Aol Desktop Gold does not have a valid digital signature," meaning, the software itself could be invalid! That's not good! Mark your software--INCLUDING UPDATES--with valid digital signatures!! The "fix" is easy enough on MY end...just tell Norton Security to "allow it always." BUT THAT SHOULDN'T BE NECESSARY--THE SOFTWARE SHOULD HAVE A VALID DIGITAL SIGNATURE! That would keep Norton Security happy, and prevent unnecessary Alerts. Thank you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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toolbar carousel icons don't stay where I set them every time I close the software. I used to be able to arrange them the way I want them .
toolbar carousel icons don't stay where I set them every time I close the software. I used to be able to arrange them the way I want them
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone. -
Since June 20, 2018 I can no longer text photos to me email address???
I debugged thoroughly with Spint side and I see that it's been sent on my phone but all of a sudden AOL is not accepting the email in to my email address?? I need to send photos to my email for work and I have the same phone and have been sending myself pics for years, but now I got nothing happening, another instance of your GOLD software sucking out loud?
Fix this please, you're killing me here!!I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL appears to be interfering with basic functions of my laptop !
Why is it that, all of a sudden, my "Print Screen" function will not work at all if I have AOL running? Extremely annoying! It works just fine if AOL is shut down, so it must be something to do with AOL.....
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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deleteting
I ask how to clear the browser. You responded. IT DOES NOT WORK. Heads need to roll at AOL WITH GOLD.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days n
having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days now- kindly fix ASAP-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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My account locked up with a voice and someone trying to save an exe file to my computer.
On 2018-06-27 at about 1:15 Eastern I was creating an email when a voice told me not to close my account, that my account was dangerously compromised. At the same time a save window came up with an exe file. I could not x it out. I could not cancel it. Everything else was unavailable. This had happened one other time. I immediately did a hard shut down and came back up and ran C Cleaner and Malwarebytes. This is disturbing that they can get through your controls so easily so lock up my computer. I thought you would want…
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Virus Protection and other "services"
One of the AOL technical "experts" assured me that the virus protection and programs for stopping worms, etc., are perfectly reliable and WOULD NOT INTERFERE WITH MY PREFERED VIRUS PROTECTION, TREND MICRO. So when my hard drive crashed I took it to Geek Squad and was told the AOL product was the culprit and to get it off immediately. After $300 and a new hard drive I would suggest you make sure your technical people know what they are talking about.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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I'm Having MEGA Problems with my Gold. MONTHS of PROBLEMS >>>>
I'm Having MEGA Problems with my Gold. Today I looked in the Start menu and there is a (2) there beside the AOL GOLD Icon. So, I pulled up Properties on it and voila'. How can we correct this ? It reads in the START In field: C:\Users\michaelsPC When clicking the Compatibility field Tab in Properties it says: That this if folder is NOT Valid and make sure that the folder Exists and the Path is correct... HELP me as AOL keeps Locking up on me all day for Many DAYS Now since LAST NOVEMBER 2017 >.
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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You got me!
Just happened to be looking around and I find a whole list of things in my spam folder which weren't there earlier. They SHOULD have been in a saved mail folder. What the **** are you people doing? AOL keeps going further and further down the tubes.
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I have had trouble adding groups to my mail list, also have trouble sending mail sometimes - Don't like Gold!
Don't like Gold I have had trouble adding groups to my mail list, also have trouble sending mail sometimes - Don't like Gold! Also names have disappeared from my group lists. Sometimes cannot send out an email.
Your tech help people are fabulous. Dump Gold!
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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What's the point in removing features for paying customers?
Still not having received photos and messages sent from not only my own phone but those of family members from nearly a month ago, I decided to message my phone from my aol mail yesterday. I got the message but my phone informed me that "this user does not support replies" so, for years as a free member I was able to receive messages from my family to my aol mail, but now that I am a paying member again I can't?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Now I can't print the body of email just typed before sending it - it also prints the font name, colors and symbols at the top and ruins it!
Now suddenly can't print the body of email just typed before sending it - it also prints the font name, colors and symbols at the top and ruins it!
One of our Technical Support agents will be glad to look more into this issue. Please call our team at 1-888-265-3733.
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when i get a animal rescue posting from a lot of people why wont the pictures copy over when i hit reply. i must copy and paste.
i just want all pix to copy over when i hit reply
I would like to have on of our technical agents assist you with this. Please call us at 1-888-265-3733.
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Having trouble loading aol email to my cell phone Service Great Call on Android phone
Do I need an app or call aol?
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733
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6/14/18: I cant close this page on any page on this site!
The top is missing. No X to close or minimize pages. Never saw this anywhere before. What is going on now??
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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