AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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Mail Not Getting to Recipient!
Some of my SENT e-mails are NOT reaching the recipients! It's not consistent but these are key sequential submissions. I have taken to sending e-mails to two different e-mail addresses to insure delivery and neither one reaches the person I sent it to!
Let me put you in touch with one of our Technical Support Agents to look more into your issue. Please call at 1-888-265-3733.
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I am getting disgusted with AOL gold. You are going to lose a lot of customers if you don't get it fixed especially now that we are paying.
My sent mail is not up to Date...it is from 2009 and 2010! I cannot retrieve the mail I sent in the past few days or even this year! AOL needs to get some IT people who know what they are doing. I am getting disgusted with all the problems...sometimes portfoliio....sometimes mail, etc. You will be losing customers if you don't get it fixed especially now that we are paying! Please get my "sent e-mail" up working up to date as I need to find something there.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.
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AOL just deleted 3000 EMAILS of mine!!! MANY WORK RELATED!!! I AM LOOKING FOR A NEW EMAIL SERVICE AFTER ALL THESE YEARS!!!
AOL just deleted 3000 EMAILS of mine!!! MANY WORK RELATED!!! I AM LOOKING FOR A NEW EMAIL SERVICE AFTER ALL THESE YEARS!!!
SINCE YOU UPGRADED IT HAS GOTTEN 100X WORSE!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I would like to have an expert technician investigate this. Please give us a call at 1-888-265-3733.
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What happended to Malware protection ? Did AOL sell out to them ?
Give us malware protection .....
One of our Technical Support agents can help you with this. Please call us at 1-888-265-3733.
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let me get my email and photos
I really dislike the Aol Gold - it has too many screwups. Now I can't get my email or pictures.
I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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My sticky notes have disappeared. Why? I need them.
Why have my sticky notes disappeared? I need them.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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If I click "refresh," the existing page goes into the background, and stays as an active page. Make it go away please.
The old desktop actually refreshed to current. Instead, the refreshed page now stays in the background and has to continually be dealt with. It slows the flow of navigating smoothly. Hope you can fix!
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I had 3 screen names under the old AOL when the new one was forced on me and I am now paying 4.95 per month for it but limited to
I want my other two screen names back I dont want to create two new ones
Let me place you in touch with a Gold agent to check the status of your usernames, we don’t have access to account information through this forum. Please call at 1-888-265-3733.
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I am SO tired of messages disappearing without my deleting them. Then, of course, they can't be found in the "deleted" messages. That is o
I am SO tired of messages disappearing without my deleting them. Then, of course, they can't be found in the "deleted" messages. That is only ONE of the many things I hate about the so-called AOL GOLD.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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New site SUCKS. Copy/Paste takes a lot of effort to get to work. Sign-on can't decide how many screens I need to deal with.
New site SUCKS. Copy/Paste takes a lot of effort to get to work. Sign-on can't decide how many screens I need to deal with. Looks like the picture/text E-mails i make in Photoshop are being deleted before getting to the list. All in all, we are getting to the end of fighting with it.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Once again you have lost my signatures on email.
restore my email signatures on all my screename accounts
I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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MY IDEA IS FOR ALL WHO ARE FED UP WITH YOUR **** TO MAKE THIS MONTH THE ONE WHERE THEY SAY ***KISS OFF *** IT'S OVER & QUIT
WHY DOES MY FRIEND *** NOT GET E-MAILS I SEND HIM. ALL OTHERS GET MY MAIL. HERE IS HIS ADDIE *** FIX IT ***
****@yahoo.com
Let me put you in touch with one of our Technical Support agents to investigate this. Please call at
1-888-265-3733. -
Why am I not able to sign on with my sub accounts?
Let me access my sub accounts
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The shortcut on my desktop keeps disappearing. This is ridiculous.
The shortcut on my desktop keeps disappearing. This is ridiculous. What bad software this is.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call at
1-888-265-3733. -
I have a person using another of my Email Addresses and I get dozens of email from Facebook intended for her?
How can we get her to stop using my Email
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Every time I return to the computer I get a message "Error retrieving Account Info" WHY?
Every time I return to the computer I get a message saying "Error retrieving Account Info. Why?
That's the reason I cannot pick up my e-mail when I'm away from my computer. which I could on the old Aol which was free. I hate to pay for something which is worse than the free version.I’d like to have one of our Technical Support agents investigate this error. Please call our AOL Desktop Gold team at 1-888-265-3733.
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For the second time, AOL will not save my Custom email message. WHY IS THIS HAPPENING? Anything to do with the hack?
Fix the problem in the first place.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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This version of AOL is very challenging
This version of AOL is very challenging. I have watched as several problematic issues have been resolved, others persist.
I have designated my email to font: ‘Arial’ 12. Your program is ‘defaulting’ to a font which is not even available in your drop-down list: ‘Segoe UI’- 10
I have to take time each email to override this as I compose each email. As I reply to emails; the fonts are also changed from their original to smaller, often different styles. Very time consuming to correct.
Email ‘signatures’ are also a big problem. The large reduction in available fonts, from prior…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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please provide a full screen whats the matter with your techs!
Your new upgraded AOL does not provide a full screen I am going to cancel my account if you do not provide a full screen!
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
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