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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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32 results found

  1. Positive Feedback

    For the first time in forever, I went through the first 15 screens of news after I signed in and did not see donald trumps face even once.

    Thank you!!

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  2. Please allow personalization to save.

    When I change a setting to personalize my desktop experience, it never saves when I close out of the desktop. I change the search box to not come up when I start up the program and it never sticks. Other choices revert back to default. Please fix this so I can enjoy my experience with this program.

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  3. problem

    Last Tues I stopped being able to save a mail to ":waiting to be sent" I have called AOL FOUR times. On the 3rd try my entire Email got messed Today I called and the rep restored my e-mail ~ EXCEPT ~ I still can't save e mail to waiting to be sent. When I try the the e-mail dissapears entirely. Im getting tired of calling AOL and having to jump thru all kinds of hoops just to have the agent TRY to solve problem(s) HELP!!!!!!!!!

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  4. expiration dates

    I need help updating my expiration date on my credit card.

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  5. 32nd ranked

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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
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  6. mail search

    Before, I could enter a search term in "old" mail search and every email with that search term appeared - now when I enter the search term, all old mail stays on the screen and I have to scroll and scroll to find each email with that search term (process changed as of 11/01/2022)

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  7. How to edit categories in contacts? Can't seem to find way to edit or delete category name

    Give me instructions on how to edit categories in contacts? Can't seem to find way to edit or delete category name.
    What is AOL Desktop Gold, anyway?

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  8. Using the right aol feedback tool

    There are two ways to submit feedback and report bugs in aol desktop gold. Under help, choose either submit feedback or report a bug.

    Submit feedback is how to make aol desktop gold better and report a bug is explaining a problem that you're having with aol desktop gold.

    I have used both. My understanding is that the report a bug, lets aol engineers look into the problem, while submit feedback lets the aol staff know about things, which can then be passed onto the engineers.

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  9. Here is a suggestion, ANSWER ME!!!

    I seem to have been locked out of making comments. I received no warning as to this and NO comment AS TO HOW LONG IT WILL BE. I have tried MANY times to get an answer about this to no avail!

    I know you will scream about violating community standards, NO! I know the event that brought it on. I had made a comment that was censored for violating COMMUNITY STANDARDS. I SAW NOTHING THAT WOULD VIOLATE ANY COMMUNITY STANDARDS! I was angered and copied the post and reposted it after removing a sentience which was of course blocked. I…

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  10. Black Knight, developer of Paragon, blocked

    For some reason you have blocked the reporting service for Black Knight, which is the developer of Paragon. Paragon is the system provider for our MLS, Multiple Listing Service, which I use to find investment properties. It is a real estate service.Please remove from your block/blacklist.

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  11. To save or not to save log in password

    Once I select "do not save password" for log in, that should never change unless I do so. To keep having the "save password" box automatically checked, when switching screen names, even after selecting "NO", is aggravating and wrong on your part.

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  12. good

    good

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