AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
-
Toolbar
PLEASE let us be able to configure the entire toolbar. Not many people use "Finance" and some of the other fixed icons that are on there.
"Local News" icon does not show any local news. Even changing the location, no news.
253rd ranked -
submitting feedback
can'post feedback..get error message ...unable to connect yo user voice on pixel
253rd ranked -
Address book
AOL desktop Gold Address book changed. Now have to perform an additional step of selecting send mail every time to CC or BCC a person rather than having CC or BCC show up automatically after the TO box has been selected and I want to foward to others.
253rd ranked -
What's wrong with welcome page?
I log in and get this ****!!!
Aceshigh71...
Profile
Mail
Downloads Downloads
Smartphone apps, free mobile apps, latest news on mobile applications and smartphones AOL App
A listing of all AOL sites, from A to Z Discover AOL
MyBenefits MyBenefits
ID Theft Protection ID Theft Protection
Travel Tips Travel Tips
Play hundreds of free online games Games
Favorites Favorites
Mapquest Maps
Tech Help Tech Help
PC Checkup PC Checkup
Live Help Live Help
Refresh
51° Vicksburg City or Zip
Change weather location
City or Zip
Mail
Aceshigh717
News
U.S. News
World News
Politics
Sports
Science & Tech
Entertainment
Celebrity
Movies …34th ranked -
Aol desktop icon by system clock
I have the aol desktop icon by the system clock hidden and I have noticed that when windows boots up, the icon shows up for a few seconds and then goes back to being hidden.
What is the reason for this?
253rd ranked -
Update or repair AOL phone tech support
For two days I have tried to contact AOL tech support via phone and after being placed on hold, my call is disconnected. This has occurred 9 times now
253rd ranked -
Update AOL Gold Browser
AOL Gold browser needs updating. When visiting sites such as ebay, the cursor does not appear in the search bar for the site. Google and Firefox work fine. ONLY AOL Gold has this issue. Paying customers deserve a better product
253rd ranked -
Hi - I would like it if you could block emails with certain words in them.
Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.
22nd ranked -
too much
I was just trying to read the article on the young lad with a crooked smile, but there was so much other that it was hard to find the pieces of the story. Does anyone there give a about the story's readability? Does anyone read the **** that you post? Someone should.
30th ranked -
How about adding voice and video ability like we had years ago?
How about adding voice and video ability like we had years ago?
219th ranked -
why is it that every time I open Aol I have to put my user name and password in. even though I just minimize it.
Why is it that every time I open Aol I have to put my user name and password in even if I just minimize and then open it? It is very annoying
253rd ranked -
Restore original AOL features and Upgrade Values of News Content
There are many issues that need to be addressed in AOL Gold and I have reached out many times to customer service. It takes 15 minutes for the program to let me sign in... My major complaint is the content in which AOL is reporting in the news feed. It is one step away from The Nat'l Enquirer. Celebrities who crave publicity and crooks who prey on children seem to spotlight the headlines. I won't bother mentioning politics since we all are aware of the bias...AOL used to give choices as to what news we need on a daily basis.…
11th ranked -
Print Preview
Get rid of print preview or at least make a way to turn it off. It just adds extra steps to a process that is already too slow.
149th ranked -
When saved Password is not accepted, why doesn't it save the TYPED in one?
Several times, upon going to a Facebook URL, I get INCORRECT PASSWORD. I've TYPED in the new one, but AOL GOLD does not ask if I want to replace the old.
When I went to settings>Browser>password .. There was no Facebook password saved?
No matter how it was lost, why wasn't a "Want to Save PW asked?"119th ranked -
Apparently a new update forces a "print preview" for printing an email before you can go to the print box. This is tedious - let us disable!
Allow print preview to be disabled for printing emails.
96th ranked -
signature
AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.
85th ranked -
since when has "trump hahahahahah" been offensive you need to get some of these moderators off Trumps payroll.
since when has "trump hahahahahah" been offensive you need to get some of these moderators off Trumps payroll.
131st ranked -
Quit trying to get my cell phone number. That is one of the least secure forms of identity for me. Everybody seems to have that number.
Quit trying to get my cell phone number. That is one of the least secure forms of identity. BTW, your content is soooooooooo biased it has zero integrity at this point. Just completely worthless.
54th ranked -
Returning Comments on Bug reported issues. When contacting AOL techs by phone on problems, they tell us to use the “Bug” link to do so. Th
Returning Comments on Bug reported issues.
When contacting AOL techs by phone on problems, they tell us to use the “Bug” link to do so. This can be hopefully helpful since so many of the AOL phone contacts are unproductive and inconsistent from one tech to another. On average, most of the phone-in tech calls’ answers to tech issues are to reinstall AOL Gold, where that often is not the solution. Their tech resolving expertise is usually very shallow. They spend more time trying to sell me a protection package than trying to find an experience supervisor to answer difficult…
79th rankedWe’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
I can escalate this to our engineers please provide me with additional details about the issue you are experiencing.
-
unable to post on articles conversations, the thought police are going to far when opposing views are expressed .who is policing the comment
I am currently unable to post comment on articles unless I have a liberal point of view, who is policing the comment police? I would like to hear from aol on my particular situation but calling and talking to aol they cannot help me at all or wont...
nothing I commented was inappropriate btw... so lets just skip that idea176th ranked
- Don't see your idea?