AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. 9th ranked

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  2. E-Mail Lists Shift Vertically When Cursor is Moved Inside the List

    When the cursor is moved into a list of e-mails, all of the e-mails below the position of the cursor shift downward. When the cursor is removed, the e-mails shift upward. This is distracting.

    Has anyone else noticed this behavior? If so, join me in requesting that this be fixed.

    21st ranked

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  3. keyhg@aol.com

    On desktop Go;d up and down scroll bar should be on left side of page as writing is from left to right and would certainly help left handers or maybe put it on both sides and keep everybody Happy

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  4. New Calendar

    Hello,
    Why you complicated the Calendar it was simple and easy and practical.
    Please go back to the original one.
    Thank you.

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  5. I would like to get rid of the search history and browsing history at any time I want

    I would like to automatically get rid of the search history manually in the in settings

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  6. aol desktop gold

    had problem writing mail. It now fixed. AOL gold is very good.

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  7. Put auto-fill for URLs the way it was before

    Formerly if you just typed the first letter in the URL field the last used would fill in....that was convenient....no more!

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  8. Other Mail

    mail providers not recognize my email address as valid to send mail to me?

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  9. Can no longer access files on Google Drive from AOL.

    Recently, I am no longer able to access google drive from the AOL browser. I get a message from Google telling me to update my browser.

    Accessing Google Drive seems like a pretty important internet function. A lot web sites use it to access information.

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  10. Address Book Contacts sort options

    Recently, you have changed the automatic sort on contacts in my Address Book. It now sorts alphabetically by the email address. It used to sort by the contact last name. I can't find any option that allows me to automatically sort the old way by contact last name. Now if want to sort by contact name, I have to manually change it every time I open the Address Book. I suggest you give us an option for the sort. Sorting by the email address is very inconvenient and sort of invalidates the idea of an address book. If I know…

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  11. welcome

    If I read an item in the Welcome series, I would like to be directed to the next item and not to item 29 or 36 which forces me to back space to the correct one in the series.

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  12. search history

    Suppose you had one or more window tabs open on the aol desktop. It used to be that when you would click the "welcome" tab, the space in which to type a new URL was blank. This is no longer the case. The AOL software would only try to "guess" previously used URLs when I started typing in the URL space. It would really be nice to have the software work this way again, because the software currently automatically puts an already used URL in the URL space, which can be very distracting. If you give me your direct Phone…

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  13. Email groups missing

    I just spent about 90 minutes with AOL tech support to try and fix why all of my email address groups disappeared. I tried to add a new group and AOL had a glitch and logged out. When I logged back in all of my email address groups were missing. I was told by tech support that they could not back up my address groups. I have maybe 60 different groups so I told them I was not a happy camper. Has anyone else had this issue? The tech support guy even installed a newer version of AOL Desktop Gold…

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  14. User defined and stored email history

    Make a way to Save any number of past emails in large blocks (user selectable) anywhere from a single day or up to a year or more into a single file that contains categories of (sender) (recipients) (copies to) (blind copies to) (timestamp) (sent or received) (attachments) and (text body within the email), that can be stored on the users hard drive and searched WITHOUT having to go online. Should be able to specify to what category the search applies. For example, the user might want to search for all emails that came from a certain email address, or were…

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  15. Please allow us to navigate the Desktop Gold while we are printing a document

    I sent this in back in November of 2021. The last time the AOL software didn't allow us to navigate (read other emails) while printing something was back in dial-up days. You had it working for years but last year you stopped. Any way to turn the ability back on? You closed my previous email without comment or response.

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  16. Can you change software to allow other activity while printing?

    Whenever I need to print an email or something I find on the web when I'm in the Desktop Gold software, the software does not allow me to do anything once the printing starts until it is finished. The last time the AOL software was set this way was back in dial-up days. There should be a way to change this. I sent in this topic before and it was closed with no resolution or comment from AOL.

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  17. tho

    I cannot find my other usernames. gone no warning. cannot log into microsoft and other companies you need to provide some way recover lost usernames at least long enough to manage the problem

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