AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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Saving individual mail folders in Gold
Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
This…71st ranked -
The word I should always be in upper case. When I type it as i, this is incorrect. GOLD program does not show this as an error.
The word I should always be in upper case. When I type it as i (LOWER CASE), this is incorrect. GOLD program does not show this as an error.
Second issue If I have to type a word or name that is correct for my
use, I get a "QUESTIONABLE" along with YOUR list of suggestions. What happens if those suggestions are not what I need or want? There is no way to correct or amend the word in the QUESTIONABLE area. There is no cursor in that area. There is also no way to save that word IN ORDER…135th ranked -
A simple way to get rid of emails that are outdated
A simple way to get rid of outdated email
4th ranked -
ADG delete option for the username(s)
Delete option for the username(s) on the log-in page of ADG
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15th ranked
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forward mail
I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.
92nd ranked -
Audio confirmation when saving a web site to Favorite Places.
I liked a feature on the old AOL software that gave you an Audio confirmation when you saved a website to a Favorite place folder. Very similar to now (on Gold) when I save an email to a folder on my "PC" you get an Audio sound plus a pop up box confirming the action. I don't need a pop up box but would like an Audio confirmation of my action.
135th ranked -
there needs to be a way to save multiple emails, as a group to a flash drive or hard copy
there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.
I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…
135th ranked -
The red number for new mail is much too small and we must strain to see it.
Please enlarge it. We keep checking for new mail and the number is hard to see.
57th ranked -
Address Book function
Before ADG it was possible to "letter search" the names and email addresses. That is, pressing the letter of the name or email address would take you to the first name/email address in the group with that letter. Have to manually tab down the list now to get to names/email addresses that we want to access or add to a group.
135th ranked -
allow spelling changes within spell check.
after generating an email, one uses aol spell check and comes across a misspelled word-
if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.16th ranked -
I have two suggestions, first suggestion is to provide a grammar check as you provided the spell check.
First suggestion is to provide a grammar check as you did with the spell check to help prevent writing errors. Secondly, to allow the customer service to take the information from the customer, and to pass it along to whoever they may transfer you to if they cannot provide assistance. Having the customer repeat all the data all over again is stressful when it can be relayed to whoever they are transferring you to, and to save time for the tech as well.
109th ranked -
SCREEN SHOTS SHOULD BE ADDED HERE !
YOU ALL should have it to where someone could upload a screen shot to sees what someone is talkin about
adding the upload option HERE makes good sense ;-)
135th ranked -
Let me help improve available sound
Your 'new' aol voice/wav files or aol sounds for mail are aweful, they seem geared to a younger generation or something.
I have compiled a folder of some sounds that you may be able to use that would be SO much better.
Can't someone review these and decide if you guys can add them to what is available to us? I put together only the short, non-offensive, simple wavs to use as sound.
Can you at least look it over and consider them? If so, I will send them on to you.109th ranked -
Why desktop only allows 50 names to filter into files?
I am allowed to create as many files as I want, yet only allowed a total of 50 names to be filtered into those files. Why not more.
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92nd ranked
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AOL settings
i want to have single line format whenever i send emails.
109th rankedHey,
Thanks for contacting us. Can you provide more details about the single line format, so we’re better able to troubleshoot the issue?
We appreciate you reaching out.
Sincerely,
AOL Product Support -
why do we have to keep clicking
Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!
4th ranked -
The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.
The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.
12th ranked -
New down load search to identify previously downloaded items
This feature creates multiple items of the original item
162nd ranked
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