AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
51 results found
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8th ranked
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For some strange reason, All my new email goes straight to Spam Folder and the bulk goes to my recently Delegated box although I did not sen
For some strange reason, All my new email goes straight to Spam Folder and the bulk goes to my recently Delegated box although I did not send any New email to either folders. I have found NO reason for it or how to correct the problem from my end. Another annoying problem is “BIBG” it keeps popping up about every 5 minutes if I am not working in another file. I can’t find any place that I can make a time setting to stop it?
51st ranked -
Save in Drive C (not One Drive) terrible... lose files on One Drive
Allow the option of not saving file to One Drive... Save on C drive (local instead
17th ranked -
emails automatically goes into old mail while reading it.
Email automatically going to "old email" while reading it
When I open up an email and while I'm reading it the email is automatically sent to "old email". There are times when I want to keep that email as "unread". I don't like that it automatically goes to "old email" and then I have to go and find that email in "old email" and then mark it as "unread". I want to decide where it should go. It used to be that after you read an email and logged out of email, it was then that the emails would go…17th ranked -
Advertising 1st, Paid Mailbox Experience 2nd?
The advertising ribbon located just below the Quick Find green box on the Mailbox window slows down the mail experience by drawing a new ad FIRST before displaying my in-box after reading or deleting an email.I'm paying for a seamless mailbox experience, NOT to have it be secondary to your ads.It's bad enough that giant side-ad is there. Really not sure why we're paying for AOL anyway.
17th ranked -
How can I stop getting Fox News on my welcome screen
I don't want to see Fox News on the Welcome screen. How can I stop news from certain sources?
17th ranked -
a way to enlarge aol emojis on microsoft keyboard
Select and position emoji. Highlight it. Press ctrl key, shift key and + key.
Everything may enlarge with emoji, but just highlight text (sans emoji) and reduce it using the Aa button under the "subject" line.17th ranked -
The text on aol is tiny
After a recent update, the text on aol became tiny. How do I make it normal again. It's so small, I can barely read it.
17th ranked -
AOL Desktop Gold
I appreciate so much Kevin's help tonight. He is the best technician that I have had from AOL in forever!!
I do not like the added feature of (Views) in the new AOL. It is a real nuisance to me! Please consider deleting it from my account.17th ranked -
inbox problem
Mail that has been read and kept in inbox used to be non-bold. today, all mail in inbox is in bold, making it impossible to distinguish what has been read and what has not been read. why was this change made? and how do we fix this?
17th ranked -
Why Does an E-Mail Open When All I Want to Do Is Highlight It?
I had no trouble highlighting an e-mail title in my mailbox before the last month or two. Suddenly, now, as soon as I single-click on one, doing so not only opens the e-mail, it also opens to a full page. This is exceedingly annoying to say the least. What's going on, AOL?
17th ranked -
brightness
Since I have a cataract condition with both eyes, the bright white screen is difficult to read for me due to glare. It's a handicap that many older people get due to doing a lot of close work all their lives. It's a sign of a lot of hard work. The "bright white" background for reading areas of the screen is a general problem for the browsers and all the sites. The analogy is that just like the Sun's light obscures a view of Sun Spots, a bright white screen obscures a view of black text. Type size is not…
17th ranked -
17th ranked
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What Are These New "View" Folders and Subfolders In Blue?
What is wrong with you people?
No one from AOL asked me whether I wanted these folders added to "My Mail Folders." You just surreptitiously placed them there without my permission. How special of you.
These duplicate folders--totally unnecessary, I might add--take up untold space on AOL and have dramatically slowed-down ADG.
Get rid of the folders, AOL, and do it ASAP.
17th ranked -
I must be able to edit my birthdate since you system has the wrong birthdate.
My birthdate is wrong in your system. There has to be a way to edit my birthdate otherwise you are telling the state, hospital, FBI, Social Security, US Navy, US Army and VA are all a bunch of liars which you would be including my parents and the newspaper that reported my birthdate. Do not tell me you can not change it as I have been to computer programming school and I was taught that all information is not "set in concrete".
17th ranked -
t
The favorite places is popping up everytime I open my AOL Desktop Gold. I want to disable the pops up of favorites places everytime I open my AOL Desktop Gold.
17th ranked -
Dark Mode
Is it possible that future releases of AOL Desktop Gold could support Windows dark mode? The legacy Win32 appearance of ADG looks highly out of place on a Windows 11 system running in dark mode. I know this would involve some changes to what low-level APIs get used, but it's a good time to implement this since AOL have already dropped support for Windows 7. This means that the UWP frameworks could be utilized to modernize the application.
17th ranked -
lack of support
I contacted support more than 24 hours ago requesting the recovery phone # for my Email account be changed, IT HAS NOT BEEN CHANGED! I'm tired of wasting time on the phone and having issues go uncorrected!!!!! You need todo better!
17th ranked -
Why am I unable to send an exe? In the past this has been no issue, but not aol has overstepped and is prohibiting this function.
Always for the past 20 years or more, I've been able to send exe files to myself or to a friend. Now I get an error message 4010 and the mail will not be sent. Pretty tired of aol changing things around.
17th ranked -
554: Message not allowed - [299]
For the past couple of weeks, I have been unable to send email. I receive a MAILER-DAEMON with the body, "554: Message not allowed - [299]". I contacted AOL Support through live chat and was told by a "lulia I" that my account was most likely compromised and to change my password and wait 24 hours without sending mail. I did so, same error. I was just told this afternoon by an "Andrada Z" that my account was likely banned by the AOL servers and to submit a request to have it whitelisted from the Y! Sender Hub. I'm not…
17th ranked
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