AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I CANNOT COPY EMBEDDED PHOTOS IN THE SOFTWARE LIKE I USE TO AND OR DRAG

    I CANNOT COPY EMBEDDED PHOTOS IN THE SOFTWARE LIKE I USE TO AND OR DRAG THEM INTO MY SOFTWARE EDITING PROGRAMS LIKE IN THE OLD VERSION OF 9.8.2

    173rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 143rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a translator like Chrome does.

    Add a translator like Chrome does.

    173rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. New features should allow customers to defeat or opt out

    Whenever you add a new feature such as Tab Browsing, provide a means for the customer to disable it if they so desire.

    173rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Print preview in Firefox is much more user option friendly that Gold's print preview. can you make it more like Firefox's?

    Print preview in Firefox is much more user option friendly that Gold's current print preview functionality. can you make it more like Firefox's?

    173rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Downloading in AOL 11 needs some tweaking

    I ran into a few glitches in downloading a file in 11 that should replace an existing Excel file in a folder with several files.

    Downloading a file to replace an existing file in 11 doesn't have the option of replacing the existing file nor does it open a folder that has several files including the file to to be replaced.

    Specifically -- Downloading an Excel file that should replace an existing Excel file in a folder with 'related' files (in this case a membership data base file, a dues paid file, etc.).

    1) email received with the updated membership…

    278th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. On the AOL APP for Android phones, there is ability to select: ALL, Read, UNRead, etc..

    when I go to ANY email folder on the phone APP, I can choose 'view UNREAD' or others

    This would be a VERY NICE enhancement for the Desktop.

    378th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I would like "motion" on clip art (like before Desktop Gold); I would like to be able to hover over the "read" emails to see new emails (lik

    I would like motion in my clip art (as before AOL Desktop Gold.) I would like to hover over "read" to view new emails.

    57th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Keep taking things away

    Pretty soon there will be nothing left. Now got a notice that TV Listing is stopping on 5/31.

    217th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 278th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1761 brings back "Re-enter password" after sleeping

    was happening several releases ago, got fixed, now broke again.

    When Windows goes into sleep mode, upon wakening - AOL requires password again - EVEN THOUGH on my desktop, it is remembered!! (i.e. not needed to log on)

    278th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Browsing History

    Thank for adding more to the browsing history!

    278th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email.

    When inserting a link into email from the "heart" The link should be the desired font size chosen originally for email. Now it just inserts it at the smallest font available. If you write next to the link now your text looks out of order of sorts.t

    378th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix the "Insert a Text File " for email..

    When I use the "Insert a Text file" from the email drop-down,
    ALL comes in without line-breaks and multiple blanks.
    Basically all formatting is lost making the use of this function worthless.

    278th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. VERY WEIRD Result writing an email, with underscore character ("_")

    While entering an Underscore as part of a file name in an email
    (I.E. under_in-middle.pdf) the underscore did not show?! ... I copy/pasted that string elsewhere and it did display !!??

    I tested many underscores on a blank line in the same email - and they ALL SHOWED!?!

    ONLY in that one section where I could not get the underscore to show, even copy/paste of an underscore in another line to that one
    spot, it would not show?!

    378th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. browser should show progress. Sometimes you think it is frozen , so you refresh , and it screws up the whole session.

    At the bottom it should show the web address and if it is making progress or stuck, because the website sucks or the browser is stuck. If you jump the gun and refresh some secure websites make you go through new verification **** to get back in.

    278th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. When system TIMEOUT occurs, AOL loses password

    When leaving the computer for a time, Windows times out..
    Upon return, AOL demands its' Password - Even though the password has been saved.

    My Desktop AOL normally comes up without needing the PW. The 'saved password' was always copied to each new release of the Beta, but once that timeout occurs, the PW is required.

    378th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1.. PASTE ONLY WORKS 50% OF TIME, MUST BE CONVERTED TO PLAIN TEXT

    1.. COPY PASTE ONLY WORK S 50% OF THE TIME, & REFUSES TO EXCEPT PASTE INTO A WEBSITE, UNLESS IT'S CONVERTED TO "PLAIN UNFORMATED TEXT"

    2... PASTE, CUT UNDO, DOESNT WORK FROM THE MENU ONLY FROM THE MOUSE..

    3... SPELL CHECK ONLY WORKS 50% OF TIME.

    4... EMAIL PAGE CAN BE REDUCED BY 0.5" OLD AOL ALLOWED EMAIL PAGE 80% REDUCTION. VERY USEFULL FEATURE, FOR DOING REPORTS SIDE BY SIDE.

    5.... EMAIL FREEZE4S & DOESNT SEND FOR 1-3 MINUTES, OR WONT SEMD AT ALL. :-( :-( :-(.

    THIS IS A BASIC OF EMAIL SERVER TO SEND EMAIL PROMPTLY.

    6.... EMAIL…

    106th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fix Email formatting.

    While writing an email, in the pull-down - click "Compose as plain text"... works as it did in older version

    BUT, next, click "Compose as HTML" - and all line feeds, blank lines, and multiple spaces disappear. You are left with a single long line of words.

    173rd ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. When Copying hyperlinked text - COPY the URL too

    when I copy text that has an added hyperlink, the 'hidden' URL is no longer copied with the text. The text does appear with the color of a possible URL, but none is present.

    The 'dropdown' (right mouse click) shows that I CAN ADD a hyperlink but no EDIT or ADD the HYPERLINK' thus none was copied

    124th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base