AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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I am paying for your services and have to read and send mail on IE most of the time because GOLD is currently not able to send mail.
fix AOL Gold.It ruined my computer and nothing works properly.Not to mention that I lost over 100 pieces of important info that did not get transferred. And your search engine does not work most of the time either.Mail can't be read or sent constantly This version of AOL is the worst I have seen in 20 years
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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How do I get this AOL Desktop Gold off my computer??????
How do I get this AOL Desktop Gold off my computer...even my new computer, less than one week old..this program is killing me..slower than previous version by 10X...I keep deleting old mail and it comes back. Name is this POS does it...how can I go back to what I had????
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Neither CUT or EDIT/UNDO will remove a graphic from an email I am composing
If I put a graphic in an email I am composing and then immediately decide to remove the graphic I can not remove it. I have to close the email and start all over. Don't tell me to clear my footprints. That does not help.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I am paying for this aggravation?? Go back to 9.8.
There is so much wrong in every area that I can't list everything here. Plus thing we loved like the Buddy List no longer exist. Things I have posted about in the past were either deleted with no explanation, or else they were not fixed or addressed. I have been a member since the 90's and this "updated" "better" Gold is the worst ever. Everyone wants 9.8. Why are you resisting? It has been months now with no fixes to critical problems.
The browser is the worst piece of garbage. It does not update when you make changes to web…
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the browsing issues you experience.
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Can not email images keeping the transparent background
Things are getting worse by the day. Now when I email images the background color shows..... by my images are transparent.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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URGENT! Graphics being sent to customers have the resize box around them!
Please fix immediately. AOL is ruining my business. I can not send graphics I create for customers. They have the resize box around them...they do not have the transparent backgrounds that they should have...and maybe it's just this crummy browser but they appear larger than they really are. What is AOL doing to us and when will all this be fixed?? There are problems in every area and I am paying for all of this????
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Trash AOL GOLD give me back my 9.8. Gold will NOT attach and send photos and files.
Trash AOL GOLD. give me back my 9.8. Gold will NOT attach and send photos and files.
I would like to have an expert technician investigate this. Please call us at 1-888-265-3733
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so I get an ERROR code 35
So I get an error code ERR 35 so my mail which has been previously sent can not NOT be sent. Go to help put in my question as to what an ERR 35 is and now have to click through pages 9 pages to find what it is and and why it wasn't sent......give me a freakin' break! I ask the question is should take me to the answer not have me search 9 pages to find it. FIX THIS **** VERSION OF AOL
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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When Gold is open the entire computer is slowed down.
When Gold is open the ENTIRE COMPUTER is slowed down. AOL Thinks I am saying The Desktop is slow, NO. It slows down other programs. When I get to work and turn on my computer, if I do not open Gold Desktop, everything opens quickly and with no problem, Word, Excel open in seconds. Once I open Gold Desktop everything is slowed down very very very much. It takes Word over 30 seconds to open if not more. The same with other programs. Firefox opens and then hangs just to open the basic page.
Why is this happening? All during…I would like to have an expert technician assist you in this matter. Please call us at 1-888-265-3733.
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GO button for AOL DESKTOP GOLD browser is not working --kindly fix ASAP. thank you.
GO button for AOL DESKTOP GOLD browser is not working --kindly fix ASAP. thank you.
Please give us a call at 1-888-265-3733 to have a technician investigate this for you.
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AOL Gold email needs to be remedied
When sending email and especially with attachments, frequently error messages appear and instruct to try again later. This rarely happened with previous versions of AOL. The new "Gold" should not have been rolled out until it was better prepared
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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ANOTHER GOLD MAJOR ERROR
in this mornings email got a message from aol - quote [ if i do not install aol gold by march 15th service will be discontinued ] - I HAVE BEEN ON aol gold since beta version was introduced , over 1 year now - is this just another aol ***** up ? - time to give up my 20+ year paid subscription ! - past four months has been a total aol fiasco -
Let me put you in touch with our Billing Department. Call us at 1-888-265-3733.
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Refund monies when unable to access netFailed to load URL https://search.aol.com/aol/search?q=national%20archives%2c%20washington&s_it=loki-
I've been paying aol for over 15 years and at this hour am unable to gain access to any site. WHY?
Someone should be able to program simple tasks and stop screwing with updates that only delay and harm customers.Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Issues with everything
There's a huge problem when you can't log on to AOL from your own desktop but you can with any of the other servers! There's loads of disgruntled people who hate Gold but guess what.. they're not listening!!!!!! I could go on forever! No blocking mail the easy way. No address book on the side. No way to access emails when offline! When trying to access AOL the screen just sits there blank! I used to be able to click my search email without typing in an address so I could bring all of them up and go thru and…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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I keep getting a message my AOL settings need to be updated ? What does that mean AOL?
need help how to update AOL settings which I do not understand !!
One of our Technical Support agents can help you with this issue. Please call us at 1-888-265-3733.
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STOP THE MULTIPLE SENDS!!!!!!!!!!!!!!!!!!
why are you still sending 2 - duplicates....STILL!?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Virus threat thwarted when opening Huffington Post article
This is the second time this happened. As soon as I clicked on the article a notice came up from my Bitdefender program that they weren't letting me go to the page because there was a threat. It's not enough that the Huffington Post is a horrible publication? Now this??
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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AOL Gold sucks
1 I haven't been able to sign in for the past 24 hours due to "security reasons". #2 I don't know what good it will do to give my email address since I can't sign in. #3 Aol Golds is the worst internet experience ever, go back to the old aol Desktop.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Midis don't play on this browser.
They play in Internet Explorer. Please fix this. I have tried several different midi codes to no avail. For this and for other reasons I have been using Internet Explorer as my browser. Also, when I right click on properties on a graphic all I get is the name of the file. Internet Explorer shows a lot more info thn that. This is a horrible browser.
I would like to have one of our Technicians look more into this for you. Please call us at 1-888-265-3 733.
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