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  1. allow the settings to change the home location and actually save it please

    tried many times to change the home location and then it defaults to Nottingham every time
    I don't live anywhere near Nottingham. it's not a 5g issue it's your app

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    0 comments  ·  News  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  5. how do I correct my recovery email which aol reflects is wrong

    aol keeps sending me messages to confirm my recovery email in case I get locked out of my account but the email they send me is wrong and I want to correct my recovery email.

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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    8 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February.

    In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey.

    We appreciate your cooperation!

  7. I HATE THIS NEW APP.

    No matter what I do, I can't get my notifications to appear on my email. I don't want your news feed. Since you haven't brought the MAIL ONLY APP bac, I guess I may as well switch my accounts to yahoo or gmail.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  8. seems there ist a Bug in the current Version of the App. the Option to Download Email Attachments failed. Download Datei ist shown but fail

    Attachments Download failed, Dialog Datei is downloading is shown but nothing is happend. We have good Internet, Handy ist restartet, latest App Version.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. Once you're in the Inbox on your app, tap on ''People'' tab from the header, tap on ''View all'' then on the ''+'' sign to add a new contact. Just make sure you tap on the checkmark for it to be saved. 

  12. English first speaking only in relation to my account

    my email nucayotocaninosyninas traps Spanish-speaking first language persons who violated children somehow.concerning artificial intelligence.

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    1 comment  ·  News  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data

  15. getting alerts for emails that aren't in my inbox.

    you send alerts saying I have new emails, when I check there isn't any

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  16. why is all my new mail going into the trash folder

    why is all my incoming mail going in to the trash folder

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    1 comment  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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