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    0 comments  ·  Mail  ·  Admin →

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app's cache 2. If you're signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Uninstall and reinstall the app with the latest version 5. Lastly, switch the internet connection from WiFi to mobile data

  2. We're glad you're here

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  3. fix why emails from the draft folder don't always send and don't save the changes made to the draft email before it is sent.

    I will type an email and save it to draft. I will exit the AOL app to look something up and then come back to the draft email I saved. I will update the draft email and then press send and the send will not occur. It will say sending email and that will go away but I never get the message email sent. I will go back into the draft email and it will not have saved the updates that I made before sending. I have started to copy my entire message before hitting send because I never know…

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  4. I don't receive all my emails. I didn't have that problem with the old format. go back to the old format

    There are too many emails I DON'T receive. Go back to old format, it was much more reliable

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    9 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  5. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  6. We're glad you're here

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  7. Please stop removing emails... I see when they disappear and I can't find it.

    Some days, I can't view all of my emails. Other times, when I'm going through emails and scroll, emails just remove automatically. like slides to the left on its own.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  8. do not remove saved emails. I used AOL as my filing system. You have deleted years worth of my emails after once retaining them forever.

    your flippant deletion of my saved emails has destroyed my trust on you. looking for an AOL replacement.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  9. We're glad you're here

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    1 comment  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  10. We're glad you're here

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  11. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  12. reinstate my old e mail

    I have lost an e mail address

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  13. We're glad you're here

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  14. stop hanging up on me verify my identity and then the give you my card and then go to pay for a subscription and then disconnected I'm frust

    I have I have contacted you guys Dozens of times and have had Movement forward on getting my account Changed of Number And I verified my ID And Giving a card And been disconnected every time I am unable to get in touch with the supervisor And I'm upset

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  15. We're glad you're here

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    0 comments  ·  Settings  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  16. Sort out the home page location, or tell me how to do it.

    The home page shows me as being in Christchurch, it's only about 350 miles away.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  17. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  18. Can't read mail. Text is put into a colum in the middle of the screen on my phone.

    Can't read mail. Text is put into a colum in the middle of the screen on my phone.

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    0 comments  ·  Mail  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  19. Fix settings for printing from phone

    When I print any email from the phone, it prints full page even when the settings say :fit to page." As a result I lose part of the email. Tech support has not been able to help me.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

  20. que sucede que no puedo ingresar mi cuenta a la aplicación para comenzar a cobrar por ver videos

    la aplicación nos me envía el código ni en el teléfono ni en mi email

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    0 comments  ·  Settings  ·  Admin →

    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.

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